Rental Service Manager jobs in Rio Rancho, NM

Rental Service Manager ensures that rental fleet is properly maintained and maintains relationships with customers. Administers service and repair records. Being a Rental Service Manager resolves any service issues. May require a bachelor's degree in a related area. Additionally, Rental Service Manager typically reports to a head of a unit/department. The Rental Service Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Rental Service Manager typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Auto Rental Admin / Customer Service
  • Rich Ford
  • Albuquerque, NM FULL_TIME
  • 8601 Lomas Blvd. N.E., Albuquerque, NM 87112



    Automotive Rental Administrator / Customer Service / Assistant

    $14.00 Per Hour Great Benefits!

    8:00am - 5:00pm

    5-day work week with alternating Saturdays

    Great Customer Service Skills Required
    Vehicle Rental Experience is a Plus!

    This is an opportunity to start your career and advance through the ranks. This is a large dealership and we well place you on a career path to become a valuable member of our team!

    We like to make Great Hires who turn in to Future Retires!


    Rich Ford
    is seeking to hire a Rental Administrator / Customer Service to provide a premium rental experience for our valuable customers while maximizing sales and service opportunities. This person will be an agent rarely but mainly maintain the fleet with washes, vacuums, and fueling. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.

    Retirees and Veterans are encouraged to apply

    Benefits:

    • $14.00 per hour
    • 8:00am - 5:00pm
    • 5-day work week with alternating Saturdays
    • Medical, Dental, and Vision insurance
    • 401(k)
    • Paid vacation
    • Closed on Sundays!
    • Career advancement opportunities

    Responsibilities - Rental Administrator
    / Customer Service:

    • Greet customers at the rental desk a pleasant, professional manner, answer ringing phones with a professional greeting every time and provide high quality service to every customer.
    • Make sure rental agreements are filled-in completely and accurately and adhere to Ford’s rental policy requirements for maintaining documents, FRAC and CTP programs perimeters etc.
    • Utilize all customer qualification tools and procedures provided and collect amount due for damage to the vehicle.
    • Learn, understand and adopt the Rich Ford Vision Boards and their principals
    • Read, understand and follow the Rich Ford Employee Handbook
    • Maintain work areas, ensuring a clean and professional appearance
    • Wear approved uniform to each shift, ensuring a clean and professional appearance
    • Maintain a positive, approachable attitude when working with internal and external customers/co-workers and maintain a good working relationship with all departments.
    • Develop and exhibit good problem-solving skills, including solving concerns and resolving conflict with customers or co-workers without having to involve management
    • Clean and stage rental
    • Inspect the vehicle for damage before and after rental and arrange and rack vehicle repair, detailing, and maintenance.
    • Compute customer bills, receive cash, checks, and credit card payments from the customers; record the amount received, and make change and issue receipts to customers.
    • Maintain records in TSD, files rental forms; list missing documents, secure location customers ID and insurance cards and Secure deposit on every rental transaction.
    • Ensure all invoices and PO’s are turned into office regularly and by month end and closes all open invoices.
    • Reconcile gas purchase statements.
    • Provide clerical and secretarial assistance to departments as needed.
    • Perform other duties as assigned.

    Requirements - Rental Administrator / Customer Service:

    • At least 1 year of Sales / Rental experience preferred.
    • Good communication, customer service and sales skills
    • A positive attitude and professional appearance
    • Detail oriented and organized
    • Good computer and time management skills
    • Ability to multitask and solve customer issues
    • High school diploma or equivalent preferred
    • Valid driver's license with a good driving record
    • Please upload your resume and complete the online assessment
    • Must be authorized to work in the U.S. without sponsorship and be a current resident.
    • Must pass pre-employment testing including background checks, MVR, and drug screening.

    About Us:

    Rich Ford is in the top 50 dealerships in the nation, and the go-to spot for new vehicles, great service, and more in the Albuquerque area. Our goal is to provide the best possible service to our customers and make sure your experience is second to none. We have been proud to support New Mexico and local New Mexico businesses for over 60 years. Beyond building communities, we enjoy working with great businesses throughout the region!

    We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
  • 8 Days Ago

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Rental Housing Customer Service Representative
  • Leidos Inc
  • Albuquerque, NM FULL_TIME
  • Description Leidos is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in our Albuquerque, NM office.Our Leidos Customer Service team supports the US Depart...
  • 1 Month Ago

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Automotive Store Manager
  • Midas Auto Service - JC
  • Kirtland, NM OTHER
  • At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years o...
  • Just Posted

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Automotive Store Manager
  • Midas Auto Service - JC
  • Albuquerque, NM OTHER
  • At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years o...
  • 1 Month Ago

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Population Health Manager
  • Health Care Service Corporation
  • Albuquerque, NM FULL_TIME
  • At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning p...
  • 1 Month Ago

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Manager, New Mexico - Blue Door
  • Health Care Service Corp.
  • Albuquerque, NM FULL_TIME
  • At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning p...
  • 1 Month Ago

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0 Rental Service Manager jobs found in Rio Rancho, NM area

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Customer Service Manager
  • Aqua Techs Pools and Spas LLC
  • Albuquerque, NM
  • Job Description Job Description Benefits/Perks Bonus based on performance Competitive Compensation Comfortable work envi...
  • 3/26/2024 12:00:00 AM

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Field Service Manager
  • Wagner Equipment Co.
  • Albuquerque, NM
  • Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious peo...
  • 3/26/2024 12:00:00 AM

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HVAC Customer Service Representative
  • Johnson Controls International
  • Albuquerque, NM
  • What you will do Collaborate to assess PSA performance, adjust leading and lagging financial metrics and augment custome...
  • 3/26/2024 12:00:00 AM

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Service Advisor
  • Tesla Motors
  • Bernalillo, NM
  • The Role Tesla Motors is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands glob...
  • 3/25/2024 12:00:00 AM

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Auto Service Advisors /Writers, $60,000 - $100,000 Plus!
  • Rich Ford
  • Albuquerque, NM
  • 8601 Lomas Blvd. N.E., Albuquerque, NM 87112 Automotive Service Advisor / Writer Feel stuck in your current role, come a...
  • 3/25/2024 12:00:00 AM

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SERVICE TECH STUDENTS --INTELLITEC & CNM ---GARCIA AUTOMOTIVE GROUP
  • Garcia Infiniti of Albuquerque
  • Albuquerque, NM
  • Garcia Automotive Group of Albuquerque is looking to help you start your lucrative career in the automotive industry! We...
  • 3/24/2024 12:00:00 AM

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Clinical Services Manager
  • Ambercare
  • Albuquerque, NM
  • Come work for one of the largest Home Health Care companies in the State of New Mexico. Ambercare is dedicated to your p...
  • 12/5/2023 12:00:00 AM

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Clinical Services Manager
  • Ambercare
  • Albuquerque, NM
  • Come work for one of the largest Home Health Care companies in the State of New Mexico. Ambercare is dedicated to your p...
  • 12/5/2023 12:00:00 AM

Rio Rancho (Spanish: Río Rancho) is the largest city and economic hub of Sandoval County in the U.S. state of New Mexico. A small portion of the city extends into northern Bernalillo County. It is the third-largest and also one of the fastest expanding cities in New Mexico. As of the 2010 census, Rio Rancho had a population of 93,820. Rio Rancho is part of the Albuquerque Metropolitan Statistical Area. Rio Rancho is located at 35°17'10" North, 106°40'14" West (35.286185, -106.670660). It lies in the Albuquerque Basin to the west of the Rio Grande, which bounds the northeast corner of the city....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Rental Service Manager jobs
$78,603 to $108,142
Rio Rancho, New Mexico area prices
were up 2.5% from a year ago

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It helps enterprises optimize every facet of their operation—from rental quotations, contracts, service, purchasing, logistics, and financials—to support for complex pricing and discounts, customer relationship management, and more.
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Rental Service Manager in Roanoke, VA
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