Rental Service Manager ensures that rental fleet is properly maintained and maintains relationships with customers. Administers service and repair records. Being a Rental Service Manager resolves any service issues. May require a bachelor's degree in a related area. Additionally, Rental Service Manager typically reports to a head of a unit/department. The Rental Service Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Rental Service Manager typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Taylor Rental Center in Ridgewood is seeking a full-time customer service staff member. We are a one-stop shop for lawn and garden, homeowner, construction and special event rental equipment. This is a hands-on customer service position that includes both face-to-face and over the phone customer interaction. The ideal candidate will display the following skill sets:
A strong customer service ethic and inter-personal skills
Ability to multi-task and problem solve
Ability to self-start and intuitively respond to a dynamic workplace
Availability for weekend shifts
Familiarity and aptitude with Windows based computer systems
Comfort and familiarity with machinery
Responsibilities for this position will include:
Meeting the needs and expectations of our customers on the phone and in the store
Detailed knowledge of our inventory and internal procedures
Maintenance of a showroom and retail merchandise inventories
Inspection and general maintenance of rental items
Please refer to our website at www.taylorrent.com for more information about our company. Taylor Rental offers a competitive salary with vacation/holiday pay and free use of rental equipment. Please respond by email to this post with a complete resume and cover letter.
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Job Types: Part-time, Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
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Work Location: In person