Rental Service Manager jobs in North Carolina

Rental Service Manager ensures that rental fleet is properly maintained and maintains relationships with customers. Administers service and repair records. Being a Rental Service Manager resolves any service issues. May require a bachelor's degree in a related area. Additionally, Rental Service Manager typically reports to a head of a unit/department. The Rental Service Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Rental Service Manager typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Project Manager-Rental Services
  • Rental Services - Trane Technologies Careers
  • Charlotte, NC FULL_TIME
  • At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

    Job Summary:
    The Rental Services Project Manager supports fulfillment of rental orders, and the coordination of logistics. The activities of this position include, but are not limited to, handling phone calls and inquiries, quote product pricing, product availability and lead times, resolving disputes, managing rental orders from inception until end of the rental, and keeping the rental experience within TRS’s policies and guidelines.


    Role Responsibilities:  
    •    Manage rental projects from initial availability request, locating and scheduling logistics to get the equipment to and from the jobsite.  
    •    Manage job communications through Zendesk software by accepting and solving tickets.
    •    Maintain phone and email support via Zendesk for order inquiries.
    •    Help coordinate shipments and returns to and from jobs. Includes scheduling loads through the logistics system to ensure cost effective freight spend and accurate planning. 
    •    Review, confirm and communicate product ship dates with salesperson and or sales office.
    •    Resolve order discrepancies and or disputes.
    •    Strong focus on order accuracy, attention to detail, and billing management of all projects, interacting with sales offices, rental account managers and billing team as needed.
    •    Participation in on-call rotation required (24-hour customer support) and/or when business requirements need to be met.
    •    Collaborate with all departments to achieve excellent customer experiences.
    •    Actively participate in Lean efforts and activities (I.e., RIEs, 9 Step Projects, etc.).
    •    Other tasks as assigned; to include special projects or other assignments related to continuous improvement.
    •    Limited travel may apply.


    Qualifications:

    Bachelor’s degree and two or more years of actual work experience performing the same or similar activities or High school diploma plus six or more years of actual work experience performing the same or similar activities. Industry and logistics coordination experience is a plus but not required.

    Key Competencies:
    •    Must be professional, an effective and clear decision-maker under pressure; ability to deal effectively with others required.
    •    Initiative and ability to recognize, prioritize, and perform required activities with minimum supervision or assistance required.
    •    Must be able to recognize developing situations in order to react and diffuse potential problems, problem solve and determine when additional assistance is needed, and escalate to upper management as required.
    •    Ability to initiate, accept and embrace change.
    •    Strong interpersonal, communication, and team-player skills required.
    •    Strong organizational skills a must.
    •    Strong computer skills, i.e., MS Excel, Word, Outlook, Zendesk, Oracle Transportation Management (OTM), Tableau and Infor M3.  Ability to navigate other computer programs with ease.
    •    Working knowledge of Lean principals and continuous improvement processes a plus.


    We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
  • 2 Days Ago

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Full Time Service Technician
  • NEST Manager Real Estate
  • Fayetteville, NC FULL_TIME
  • About usNEST is a small business in Fayetteville, NC. We are professional, agile and professional.Our work environment includes: Modern office setting Growth opportunitiesNest Managers is looking for ...
  • 4 Days Ago

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Service Agent
  • AVIS BUDGET CAR RENTAL
  • Richlands, NC FULL_TIME
  • In our Service Agent position, you will be on your feet all day in a fast pace outdoor environment cleaning the interior and exterior of the vehicles. You will also perform regular maintenance: non-me...
  • 1 Month Ago

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Customer Service Representative
  • Hertz Car Rental
  • Bern, NC PART_TIME,FULL_TIME
  • Join our Hertz Car Rental team! The Customer Service Representative is responsible for greeting customers, processing rentals and selling optional services, answering telephone calls, responding to cu...
  • 7 Days Ago

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Customer Service Representative
  • GLP Avis Car Rental
  • Charlotte, NC FULL_TIME
  • ```Job Overview:We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play...
  • 10 Days Ago

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Car rental Detailer
  • EDS Service Solutions
  • Morrisville, NC FULL_TIME
  • EDS Service Solutions staffs car rental companies around the United States. You will be working with the newest cars and in top-rated rental car companies! Doesn't that sound like the dream, getting p...
  • 20 Days Ago

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Electrical Service Manager
  • Work With Your Handz
  • Annapolis, MD
  • Join Our Team as an Electrical Service Manager – Exceptional Benefits Package Awaits You! Established in 2014, our missi...
  • 3/28/2024 12:00:00 AM

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Patient Services Manager
  • HHS Culinary and Nutrition Solutions, LLC
  • Newport News, VA
  • Patient Services Manager, Healthcare Food Service Mary Immaculate Hospital Salary $55,000.00 Patient Services Manager Be...
  • 3/27/2024 12:00:00 AM

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Imaging Services Manager
  • Clinical Management Consultants
  • Burley, ID
  • A Community Medical Center is looking for an ARRT prepared Imaging Services Manager to lead their Radiology Department i...
  • 3/27/2024 12:00:00 AM

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Patient Services Manager
  • HHS Culinary and Nutrition Solutions, LLC
  • Titusville, FL
  • Take charge of ensuring top-notch food quality, safety, and service while leading a passionate group of ambassadors. You...
  • 3/26/2024 12:00:00 AM

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Assistant Service Manager
  • CoolSys
  • Jackson, TN
  • Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor envi...
  • 3/20/2024 12:00:00 AM

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Service Manager
  • Sprouts Farmers Market
  • Phoenix, AZ
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 3/15/2024 12:00:00 AM

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Service Manager
  • Allied Universal®
  • Houston, TX
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/11/2024 12:00:00 AM

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Service Manager
  • Hogan Transportation
  • Batesville, MS
  • Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North Ame...
  • 7/5/2023 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Rental Service Manager jobs
$80,512 to $110,768

Rental Service Manager in Pascagoula, MS
Service managers also oversee the administrative, financial and human resources aspects of the site.
January 26, 2020
Rental Service Manager in Mobile, AL
Lead and manage the implementation for new customer opportunities • Work with the Product Manager and Product Owners to identify extending customer value through the application of Retail Data Services across all channels.
February 06, 2020
Rental Service Manager in Bridgeport, CT
Liaising with the warehouse team and ensuring a seamless delivery Supporting the warehouse manager with inventory levels, logistics and planning.
December 03, 2019