Rental Coordinator provides customers with support of all activities throughout the entire rental process and ensures customer satisfaction. Determines customer needs, quotes for requested services, and prepares approved rental agreements. Being a Rental Coordinator maintains records and files, and coordinates billing process. Requires a high school diploma or equivalent. Additionally, Rental Coordinator typically reports to a supervisor or manager. The Rental Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Rental Coordinator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Coordinator in Suffolk, Virginia. The Rental Coordinator is responsible for coordinating and processing rental agreements for customer rentals of Caterpillar and allied equipment, and performing tasks in support of the Rental team. The Rental Coordinator role is critical to day-to-day execution of the rental business in order to reach acceptable sales and profit levels. As a Rental Coordinator, you’ll coordinate all customer walk-in and telephone equipment rental inquiries, quotes, reservations, rental agreements and credit card payments. The Rental Coordinator assists customers with appropriate equipment applications, suggests complementary products customers may want to consider renting or buying, and verifies customers’ insurance coverage. Seeking hard-working, career-minded candidates with a high school diploma or equivalent, required. Experience in the equipment rental industry and knowledge of equipment applications, preferred. Demonstrated results in a customer service role.
Requirements for the Rental Coordinator position include:
Physical requirements must be met for the Rental Coordinator job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds. This job description is not intended to be all-inclusive. Additional duties may be assigned.
Competitive Compensation and Benefits:
Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.
Carter Machinery is a drug-free workplace.
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