Rental Coordinator provides customers with support of all activities throughout the entire rental process and ensures customer satisfaction. Determines customer needs, quotes for requested services, and prepares approved rental agreements. Being a Rental Coordinator maintains records and files, and coordinates billing process. Requires a high school diploma or equivalent. Additionally, Rental Coordinator typically reports to a supervisor or manager. The Rental Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Rental Coordinator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Rental Coordinator - Agricultural Equipment
Overview
Ultimate Staffing is searching for a Rental Coordinator at on of our agricultural equipment rental company clients. In this position, you will play a crucial role in ensuring smooth operations and exceptional customer service. This position involves coordinating rental activities, managing customer interactions, and facilitating the efficient scheduling of equipment rentals and returns.
Responsibilities
* Provide outstanding customer service by addressing inquiries, providing information on available equipment, and assisting with rental decisions.
* Establish and maintain positive relationships with customers, addressing concerns promptly and professionally.
* Coordinate rental appointments by understanding customer needs and recommending suitable equipment.
* Efficiently schedule equipment pickups and drop-offs, ensuring timely delivery and return.
* Facilitate the smooth delivery of rental equipment to customers, coordinating with the delivery team to ensure accurate and punctual deliveries.
* Thoroughly review rental agreements with customers, ensuring all terms and conditions are clearly understood.
* Collaborate with customers to complete necessary paperwork and documentation.
* Address any questions or concerns related to equipment operation.
* Coordinate the return of rental equipment, ensuring timely and organized returns.
* Inspect returned equipment for damages and ensure proper documentation of any issues.
* Facilitate the repair or replacement of equipment as necessary.
Qualifications:
* Bachelor's degree preferred, but equivalent work experience will be considered.
* Previous experience in customer service or a related field.
* Knowledge of agricultural equipment and machinery.
* Excellent organizational and multitasking skills.
* Strong communication skills, both verbal and written.
* Proficient in basic computer applications and software.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.