Rental Coordinator jobs in District of Columbia

Rental Coordinator provides customers with support of all activities throughout the entire rental process and ensures customer satisfaction. Determines customer needs, quotes for requested services, and prepares approved rental agreements. Being a Rental Coordinator maintains records and files, and coordinates billing process. Requires a high school diploma or equivalent. Additionally, Rental Coordinator typically reports to a supervisor or manager. The Rental Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Rental Coordinator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

S
Sales Coordinator- Reservations/Rooms
  • Sales Coordinator- Reservations/Rooms
  • Washington, DC FULL_TIME
  • Competitive Benefits

    Medical, Dental, Vision Benefits
    Competitive Pay Rates
    401k Plan and  up to 3% match after 1 year  
    Paid Time Off (Vacation, Holidays, Sick and more)
    Complimentary Room Nights after 3 months 
    Restaurant Discount- 50% off F&B after 3 months
    Complimentary Meal during your shift
    Life Insurance and AD&D
    Complimentary Short-Term Disability
    Long-Term Disability
    Pre-tax commuter benefits
    Tuition Reimbursement up to $500 per year
    Complimentary dry cleaning of work attire
    A clear career pathway - career advancement opportunities

    Relationship Hospitality.
    It’s in the genes. Some just have it; a natural desire to deliver meaningful and heartfelt experiences. It’s a calling. At Rosewood Hotel Group we work instinctively and from the heart, to master and elevate our craft. Together, we push the boundaries to impart magic into every day. We care for people, and make it our purpose to build long-lasting, genuine relationships. Here, we do what we were born to do. Here, we answer The Calling.

    Sales Coordinator- (Reservations/Rooms) This position administratively supports all functions of the Sales Department including coordination of all aspects and functions related to rooms reservations and programs booked in accordance with and to Rosewood standards. Acts as the lead communication touch point for guests reservations. You will support the Director of Sales and Sales Managers with administrative responsibilities and projects assigned. 


    Responsibilities:
    Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

    Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.

    Maintain complete knowledge of hotel operations and rooms.

    Understand all packages/ promotions/ availability and partnerships.

    Have complete familiarity with Rosewood, (brand positioning and core values) and its properties.

    Be able to conduct site tours of the property and townhouses.

    Perform all administrative duties in a tidy, organized manner and maintain offices in an orderly environment.

    Assist and support sales managers in preparing for sales trips and daily activities such as proposals, contracts, etc

    Answer all sales and catering telephone inquiries in a pleasant, courteous, and professional manner and ensure that all pertinent information is noted accurately and legibly and quickly communicated to the appropriate manager.

    Maintain complete knowledge of clients’ requirements for in-house groups.

    Monitor and handle guest complaints and ensure guest satisfaction.

    Work with other departments, Sales, Finance and Operations to ensure successful handling of group and event business and timely collection of bills.

    Draft and execute sales collateral and client / prospect presentations via Microsoft Word, Excel, and PowerPoint

    Check storage areas for proper supplies necessary to perform all daily tasks and order supplies on regular basis.

    Process all purchase orders and special requests.

    Use Salesforce (Delphi DFC) to create/update accounts or contacts within an account, create new group bookings, revise existing group & catering bookings, merge group & catering contracts and adjust clauses, as necessary.

    Ensure that all entries in Salesforce (Delphi DFC) are accurate including setting up a file trace system for each booking.

    Weekly update GRC for scheduled meeting.

    Run resume and pre-con meetings with clients and hotel in conjunction with Operations and Sales Managers as required.

    Reservations Tasks:

    Build and maintain Group Blocks in OPERA - load notes and traces into PMS for all group guests.

    Work with all departments communicating and servicing groups prior to and while groups are in house including preparing and reviewing group resumes and group meeting requirements in Hotel Resume Meeting.

    Communicate all last-minute changes, additions, and cancellations of groups to hotel.

    Coordinate all group sales by tracking inventories and billing instructions

    Make room reservations as needed; including print & deliver VIP welcome notes and tracing amenities.

    Provide prompt, courteous, and efficient handling of all requests for guest room reservations, changes, cancellations, and information.

    Daily review of all new, modified, and cancelled reservations to ensure accuracy.

    Assist with all guest preferences and arrangements prior to arrival.

    Pre-arrival communication with guests to ensure we are fully prepared for their arrival.

    Conduct daily arrival meetings with MD and Front Office to ensure we are fully prepared for their arrival.

    Build and maintain group blocks in OPERA for Sales Department

    Accurately input group rooming lists.

    Obtain and track all advance deposits and payments accurately.

    Coordinate all group sales by tracking inventories and billing instructions.

    Month-end reports tracking.

    Designate and apply appropriate travel agency commissions.

    Process agency commission on a weekly basis

    A Sales Uniform will be issued for this role 

    All other duties as required.

    The list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the right to add, remove or alter duties when business need dictates.


    Qualifications:

    Experience: Preferred 1-2 years’ operational or administrative experience for a luxury or ultra-luxury hotel/resort. Preferred work experience to be in the Sales, Marketing, Reservations, Catering.

    Education: High school diploma or equivalent education required. Bachelor’s Degree or an equivalent degree in Hotel Management preferred.

    General Skills: Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

    Technical Skills: Advanced math skills; ability to produce complex reports using room data and Microsoft Excel. Knowledge of accommodating room capacities; knowledge of all styles of room set-ups, standard equipment involved and proper handling of such; knowledge of organizing set-up requirements from information on Resumes and BEOs; knowledge of staffing guidelines/requirements to set-up, turn and break-down function spaces; familiarity with cost controls; ability to ascertain departmental training needs and provide such training; ability to direct performance of staff and follow up with corrections when needed.

    Language: Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements: Must be able to exert physical effort in transporting a minimum of 35 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

    Systems Knowledge: Previous Opera and Salesforce (Delphi DFC) systems experience is preferred. Proficient with Windows Office, Excel, Outlook, Powerpoint, Publisher. Ability to trouble shoot reservations and systems issues.

    Schedule: Flexible availability is required for this position to include days, evenings, at times weekends or holidays for a guest event. 

    Licenses & Certifications: None required.


    Rosewood Washington DC requires all employees to be fully vaccinated against COVID-19, and applicants are required to submit proof of vaccination prior to starting employment. In accordance with the law, Rosewood Washington DC will accommodate employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, and applicants should contact the Director of Talent and Culture if they have questions about this requirement or wish to request an accommodation.


  • 21 Days Ago

S
Sales Coordinator- Reservations/Rooms
  • Sales Coordinator- Reservations/Rooms
  • Washington, DC FULL_TIME
  • Competitive BenefitsMedical, Dental, Vision BenefitsCompetitive Pay Rates401k Plan and up to 3% match after 1 year Paid Time Off (Vacation, Holidays, Sick and more)Complimentary Room Nights after 3 mo...
  • 21 Days Ago

S
Rental Manager
  • STOLADI
  • Washington, DC FULL_TIME
  • STOLADI is a leading real estate company specializing in property management and rental services. We are currently seeking a highly motivated and organized individual to join our team as a Rental Mana...
  • 2 Days Ago

S
Rental Sales Agent
  • SIXT USA
  • Washington, DC FULL_TIME
  • Company Description Job Description Come Join the SIXT Team at the Union Station Branch. Rental Sales Agent hourly rate $1920/hr. ** Monthly Bonus** SIXT is looking for a Rental Sales Agent to provide...
  • Just Posted

S
Rental Sales Agent
  • SIXT
  • Washington, DC FULL_TIME
  • Company Description-Job DescriptionCome Join the SIXT Team at the Union Station Branch. Rental Sales Agent hourly rate $1920/hr. ** Monthly Bonus** SIXT is looking for a Rental Sales Agent to provide ...
  • 1 Day Ago

T
Maintenance Technician (Luxury Rental)
  • The Related Companies, L.P.
  • Washington, DC FULL_TIME
  • ResponsibilitiesAre you knowledgeable about HVAC, plumbing, carpentry and electrical components? Are you looking to find more than just a job - rather a career filled with purpose? Do you want to make...
  • 5 Days Ago

H
Rental Coordinator
  • Hexagon Geosystems
  • Duluth, MN
  • Job Description When an entire city needs to be rendered into a 3D model in-flight, utilities buried deep under soil nee...
  • 5/9/2024 12:00:00 AM

T
Rental Coordinator
  • Thompson Tractor
  • Panama City Beach, FL
  • The Rental Coordinator is responsible for coordinating equipment rentals, including compact construction equipment, buil...
  • 5/8/2024 12:00:00 AM

Z
Rental Coordinator
  • Ziegler CAT
  • Brainerd, MN
  • Ziegler CAT has an opening for a Rental Coordinator to support the rental activities for construction equipment and coor...
  • 5/8/2024 12:00:00 AM

T
Rental Coordinator
  • Tractor & Equipment Co
  • Great Falls, MT
  • We are looking for someone who is outgoing and enjoys interacting with people on a daily basis. Our Rental Coordinator i...
  • 5/8/2024 12:00:00 AM

H
Rental Coordinator
  • Heubel Shaw
  • Memphis, TN
  • Job Description Job Description We offer competitive pay, PTO/paid holidays, medical/dental/vision, retirement matching,...
  • 5/7/2024 12:00:00 AM

B
Rental Coordinator or Rental Supervisor
  • BAY CITY EQUIPMENT INDUSTRIES INC
  • Poway, CA
  • Job Details Level Experienced Job Location San Diego - Poway, CA Position Type Full Time Salary Range $63,000.00 - $80,0...
  • 5/6/2024 12:00:00 AM

S
Rental Coordinator
  • Stowers CAT
  • Knoxville, TN
  • JOB PROFILE The Rental Coordinator position is responsible for providing administrative support to the Cat Rental Store ...
  • 5/6/2024 12:00:00 AM

H
Rental Coordinator
  • Holt of California
  • Stockton, CA
  • Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide. We sell and service a wide-v...
  • 5/5/2024 12:00:00 AM

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Rental Coordinator jobs
$50,966 to $71,733

Rental Coordinator in Rock Hill, SC
Bonus points if you have experience in the event/rental industry, a background in marketing, or have great taste when it comes to Pandora stations.
January 07, 2020
Rental Coordinator in Vincennes, IN
As the new Rental Coordinator for ShareGrid, you will be at the front lines of PRO rental requests coming in from production companies.
January 15, 2020
Rental Coordinator in Anaheim, CA
This position is responsible for coordinating the track/facility rental business functions, in addition to participating in facility setup, event operations, and teardown/cleanup.  Responsible for successfully and positively representing Auto Club Speedway at all times and performing job in compliance with our philosophy, policies, goals, and budget.
December 30, 2019