Reliability Engineer jobs in Nevada

Who We Are:

Thermo Systems is a $100 million-dollar global, full-service control systems integration partner, providing world-class automation solutions within the District Energy, Life Sciences, Mission Critical, and Power Generation markets. From our growing number of office locations, Thermo Systems designs and deploys automation projects throughout North America and Europe.

Job Summary:

Subject Matter Expert in enterprise networks, networking hardware, Designs solutions and implementations with a focus on automation, reliability, security and reduced production downtime.

Education and Experience:

• BA or BS, or relevant curriculum/certification/experience
• Additional preferred qualifications:
  • Cisco Professional, Expert or Engineer Level certifications (for example, CCNP, CCIE)
  • Cybersecurity certifications (for example, CISSP, CISA, CEH, Security )
  • PMI Project Management Professional
• Typically, 7 years of industry experience
• Proven Track Record: 2 years as Senior IT Engineer or equivalent

Duties and Responsibilities:

Technical Responsibilities:

• Design, implement and maintain IT solutions.
• Provide technical expertise to internal staff, across the entire organization, and clients.
• Research and develop the application of new technologies, implementations, tools and automation.
• Maintains, via change control process, updates, and new content, relevant QMS policies and procedures. Specifically, but not limited to:
  • network architecture
  • network hardware specifications
  • server room and rack layouts
  • interoffice connectivity
• Responds to emergencies and unexpected service outages.
• Leads root cause analysis and "post mortems" in response to unexpected service outages and unexpected results to feature and service deployments; documents results, makes design revisions, develops and deploys updates and automation.
• Applies and develops monitoring.
• Capacity planning.
• Develop requirements (User Requirements Specifications, Functional Requirements Specifications, Computer System Design Specifications, Detailed Design Specifications).
• Develop test documentation (Functional Tests, Integration Testing, User Acceptance Test).
• Develop implementation plans.
• Develop training and documentation.
• Must be able to adapt and perform data architecture changes as needed and adhering to engineering standards.
• Utilize technical architecture models utilizing knowledge of the industry and technology trends.
• Contribute to the infrastructure enterprise engineering team that will evaluate, architect, and engineer enterprise solutions.
• Be a point of escalation to assist with troubleshooting as required. Leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
• Establishes guidelines and methods for the installation and management of network systems.
• Ensures high availability and acceptable levels of performance of mission critical network resources.

Customer Service:

• Communicate in an effective, positive, and proactive manner with staff and customers.
• Complete assigned tasks accurately, and on schedule.
• Understand the scope of assigned work.
• Escalate issues to the next tier of support or management in a timely fashion.
• Provide onsite IT support to customer systems.
• Interact with customers on projects
• Provide onsite IT support to customer systems.

Project Management Responsibilities:

• Complete assigned tasks accurately, on schedule, and under budget.
• Lead individual project related tasks and/or small to mid-sized projects in their entirety.
• Assume the ultimate responsibility for the successful completion of those projects or tasks on schedule and under budget.
• Take on the role of the customer’s main contact on those projects that the employee is assigned to lead.
• Identify changes in scope to overall projects and/or tasks.
• Provide support on other projects or tasks that are scheduled to be led by others.
• Manage and delegate assigned tasks accurately, on schedule, and under budget.
• Understands and anticipates customer needs.
• Accurately estimates the duration and difficulty of tasks.
• Ensures the team adheres to a realistic schedule and budget.
• Seeks opportunities for new work with customers and contractors.
• Promotes a positive/collaborative team culture.

Supervisor Responsibilities:

• Provide technical guidance and mentoring to junior staff.

Required Skills and Abilities:

• Interpret requirements, specifications, and diagrams.
• Demonstrated expertise in network infrastructure design, development, and deployment.
• Expert in network redundancy.
• Specify networking hardware.
• Experience designing secure networks, systems, and application architectures.
• Professional experience in a system administration role supporting multiple platforms and applications.
• Ability to communicate network issues to peers, management, and stakeholders.
• Expertise in Cisco networking hardware and software technologies.
• Expertise in Microsoft networking technologies.
• Demonstrated experience working on industrial networks.

Travel Required:

• Overnight travel as required. Up to 25%.

On Call:

• As required.

Work Authorization/Other Requirements:

• Proof of eligibility to work in the country where the position is located is required
• Maintain a valid driver’s license.
• Fit for Duty at all times.

Culture:

Model Thermo Systems core values of employee success, customer success and financial strength by:

• Seeking new and additional business through project change orders, additional services to existing customers, and referrals for new customers/projects. Drive financial success.
• Be a good teammate, support your colleagues, promote a positive atmosphere for those around you. Drive employee success.
• Go the extra mile for your customer, take ownership of their needs, over communicate. Drive customer success.
• Foster an environment of integrity, trust, collaboration, professionalism, serving one another, leading by example, and assuming good intent each and every day.

What You'll Get:

• Competitive salary, annual bonuses, 401(k) with company match, and business travel reimbursement: We appreciate our employees, and we make sure they know it.
• Benefits: We offer full-time employees multiple healthcare packages, including low-cost options.
• Casual Dress: Every day is "Casual Friday"; we want you to be comfortable when you come to work.
• Training: We offer in-house and factory technical training to keep our staff sharp.
• Tuition Reimbursement: We encourage academic advancement and professional credentialing.
• Vacation/Sick Time: We believe work-life balance is essential. Ensuring our employees have time to truly relax and recharge is important to us.
• Culture & Extras: We provide free lunches, regular team bonding & fun office events, and plenty of company swag.

Visit us at www.thermosystems.com to learn more!

Thermo Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.