Relationship Manager - Sales jobs in Washington

Job Description

The Relationship Manager is responsible for supporting the strategies to shape the client experience, maintaining company profitability, and driving business growth. The Relationship Manager will work daily with Agents understanding their needs and concerns, fostering trust, and creating strategies to increase brand loyalty and customer retention.

Job Title: Relationship Manager

Location: Bellevue WA

Compensation: $70K (Annually)

Responsibilities:

· This role will facilitate strong partnerships with ISO's and Agents. Providing high level customer service

· You will be influencing Agent offices, building positive relationships.

· Boarding new Agents, gathering required paperwork, system logon, provide training in our tools.

· First line of contact for the company interacting with Agent's and ISO offices involving issues in underwriting and funding inquiries.

· Assist with the rollout of new products and services.

· Making outbound phone calls to Agents and ISO's to help capture their business, while also taking inbound calls from them to strategically analyze their potential opportunities.

· A Relationship Manager will monitor Agent accounts to achieve the desired goals.

· Cultivate stellar relationships with our Agent and ISO channel.

· Review the pricing structure in the different boarding tools.

· Auditing merchant applications for pricing, funding, and accuracy.

· Partner successfully with internal teammates and departments to efficiently achieve operational alignment and mutual objectives.

Qualifications:

· High School Diploma, GED or equivalent certification and at least 5 years of experience in Financial Services or at least 1 year of Relationship management in the payment space.

· Proficiency with MS Office Programs and experience working with a CRM system.

· Past TSYS experience preferred but not required.

Ultimate Staffing is part of the Roth Staffing family of Companies, which is one of the largest, privately held staffing companies in the country, with locations across the country. We are proud of being the only staffing company recognized with all industry's top awards for - The Best Staffing Firm to Work for, The Best Staffing Firm to Temp for and the Best in Client Service. We get to create remarkable experiences every day. We are just a different kind of company!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.