Relationship Manager - Sales manages personal banking staff and daily operations to ensure customer satisfaction and develop client relationships. Focuses teams on identifying customer needs and maintaining up-to-date knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Relationship Manager - Sales ensures efficient processing of basic branch service transactions and accurate referrals to enable customers to access the right resource to facilitate other banking requests easily. Develops processes that enable staff to provide rapid research and solutions to account issues, answers to customer inquiries, and effective education and training on banking self-service technology. Additionally, Relationship Manager - Sales requires a bachelor's degree. Typically reports to a director. The Relationship Manager - Sales supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Relationship Manager - Sales typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Description
Basic Function
Manages the sales and marketing function in an Aaron’s store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, customer service program, and store merchandising.
Reporting
Reports direct to the General Manager
Primary Responsibilities
CSR First Ups
When Needed-Completion of Lease Order From: In Store, Location of Lease Agreement Merchandise, Merchandise Loaners, Pay-Outs Flow Process, Service Returns to customers, Showroom: Lamps (Replace Bulbs)
Daily-Merchandising the Floor, Rug Doctor Steam Cleaner: Water Container, Sales Flow, Showroom: Tile Floor Sweeping
Monthly-Rug Doctor Steam Cleaner: Clean Screen
When Used-Jewelry Cleaner
Requirements
Position Requires
Licensure and Background Requirements
Satisfactory MVR (driving record), DOT physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid driver’s license, and compliance with the Company’s Driver Qualification Policy.
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0 Relationship Manager - Sales jobs found in Springdale, AR area