Relationship Manager - Sales jobs in Ontario, CA

Internet Director/ Sales Manager

Job Description:

We are seeking a highly motivated and experienced Internet Director to join our dynamic team at Walter’s Mercedes-Benz as an Internet Director; you will play a crucial role in maintaining and optimizing our customer relationship management system. Your primary responsibilities will include managing outbound email, text, and phone call activities, as well as utilizing your CRM expertise to enhance customer engagement and drive sales.

Responsibilities

• Meet monthly forecast for sales volume sustaining sufficient gross to meet profit objectives.
• Develop and maintain strong business relationships with local businesses and retail consumers.
• The successful candidate will be expected to consistently meet and exceed benchmarks for personal outbound activity, as set by the General Manager. This role requires a proactive and results-driven approach, with a focus on achieving and surpassing the established targets.

Ex.) 500 outbound emails per month

• Monitor and analyze campaign performance metrics, providing insights and recommendations for improvement..
• Stay up-to-date with industry trends and best practices in CRM, implementing new strategies to enhance customer engagement and retention.
• Execute outbound email, text, and phone call campaigns to engage and nurture leads.
• Follow up on daily CRM objectives with the current sales staff.
• Assist in closing deals if necessary.
• Motive and Lead Sales Team.
• Enhance customer satisfaction during the entire purchase experience
• Working knowledge and importance of online reputation
• Other duties may be assigned by management.

Qualifications

• Prior Internet Director or GSM Experience REQUIRED!
• Ability to work independently and be self-motivated.
• Strong take charge leadership attitude with a record of team building to include recruiting, training and motivating.
• A complete understanding of all E commerce, CRM and consistent follow up regiment. Momentum CRM experience a PLUS.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.
• College degree or experience preferred.
• Valid driver license
• Applicant must be able to pass a background and drug screening

Wages & Benefits:

• Inspiring & professional work environment with state-of-the-art equipment / software.
• Tremendous growth & earning potential.
• Health/Dental/Vision/Cafeteria 125 Benefits/ Life Insurance available.
• 401(k)
• Paid Holidays and Paid Time Off