Relationship Manager - Sales manages personal banking staff and daily operations to ensure customer satisfaction and develop client relationships. Focuses teams on identifying customer needs and maintaining up-to-date knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Relationship Manager - Sales ensures efficient processing of basic branch service transactions and accurate referrals to enable customers to access the right resource to facilitate other banking requests easily. Develops processes that enable staff to provide rapid research and solutions to account issues, answers to customer inquiries, and effective education and training on banking self-service technology. Additionally, Relationship Manager - Sales requires a bachelor's degree. Typically reports to a director. The Relationship Manager - Sales supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Relationship Manager - Sales typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Responsibilities:
- Conduct market research to identify potential customers and industries for sales opportunities
- Develop and maintain relationships with new and existing clients
- Utilize technical sales knowledge to effectively communicate product features and benefits
- Utilize Salesforce or other CRM systems to track leads, opportunities, and sales activities
- Meet or exceed sales targets and goals
- Provide exceptional customer service throughout the sales process
- Collaborate with cross-functional teams to ensure customer satisfaction and successful project implementation
- Continuously analyze market trends and competitor activities to identify new business development opportunities
Skills:
- Proven experience in sales, preferably in a technology-related field
- Strong leadership skills with the ability to motivate and influence others
- Excellent communication and interpersonal skills
- Ability to analyze customer needs and tailor solutions accordingly
- Proficiency in Salesforce or other CRM systems for lead tracking and account management
- Comfortable with warm calling and prospecting new clients
- Strong business development skills with a focus on building long-term relationships
This is an exciting opportunity for a motivated salesperson to join our team. We offer competitive compensation packages, including base salary plus commission, as well as opportunities for career growth and advancement. If you are passionate about technology sales and thrive in a fast-paced environment, we would love to hear from you.
Job Types: Full-time, Contract
Pay: $1.00 - $200,000.00 per year
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Work Location: Hybrid remote in Washington, DC 20036