Regulatory Relations Specialist files applications and interacts with governmental officials during the regulation and certification process for a plant or other facility. Assists in developing procedures to ensure regulatory compliance. Being a Regulatory Relations Specialist gathers data pertaining to organizational projects and their impact on the regulation process. May require a bachelor's degree. Additionally, Regulatory Relations Specialist typically reports to a supervisor or manager. To be a Regulatory Relations Specialist typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
This position provides compliance guidance to Customer Contact Center (CCC) employees and other company personnel while RI PUC regulations and other PUC guidelines. The incumbent prepares regulatory reports to the leadership and identifies opportunities to improve compliance results. This position identifies the optimum balance among adhering to PUC regulations, satisfying customers, collecting overdue receivables, and improving overall effectiveness through process changes and/or technology solutions. The Regulatory Specialist will also be responsible for the timely filing of all Customer Regulatory Reporting as defined in the business compliance tracker. #RIE
Basic Qualifications
Bachelor's Degree or minimum of 7 years of equivalent experience.
Minimum of five years' experience in the energy industry with a focus on the appropriate one of the following: credit and collection, billing, business operations and planning, customer service, regulatory and or finance.
Broad knowledge of customer service systems
Broad knowledge of metering, billing, and credit and collections regulatory requirements.
Broad knowledge of all other regulatory rules
Strong verbal and written communication skills
Preferred Qualifications
MBA
Proficient in the use of Microsoft Office programs: Microsoft Word, PowerPoint, Outlook, and Excel.
Strong facilitation and presentation skills.
Excellent oral and written communication and interpersonal skills.
Ability to function efficiently and effectively in a fast-paced, dynamic team environment.
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0 Regulatory Relations Specialist jobs found in Newport, RI area