Regional Support Manager jobs in Virginia

Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Regional Support Manager
  • OST, Inc.
  • Mc Lean, VA FULL_TIME
  • Position: Regional Support Manager
    Location: Remote
    Job Id: 7028-RCAT 2
    # of Openings: 1
    Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services.
    The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients.
    Regional Support Manager
    Description of specific duties in a typical workday for this position:
    The Regional Support Manager will lead a team of subject matter experts to support operational tasks for the National Flood Insurance Program (NFIP). Key responsibilities for this role include, but are not limited to, the following tasks:
    • Providing support for all ten FEMA Regional Offices on flood insurance inquiries and issues
    • Assist stakeholders (policyholders, insurance agents, community officials, realtors, condominiums associations) with flood insurance issues and questions
    • Attend by phone or webinar quarterly meetings with NFIP headquarters and FEMA Regional staff as needed
    • Providing content for periodic process audits and managing remediation of audit findings
    • Providing subject matter expertise for NFIP meetings communications, and outreach, NFIP stakeholders meetings, including the real estate community, condominium associations, homeowners' associations, etc.
    • Championing process and/or system enhancements designed to improve stakeholder engagement for NFIP
    Because the Regional Support Manager is responsible for managing several direct reports, duties will also include the following:
    • Develop plans and manage the execution of all Regional Support processes
    • Coach, train and motivate members of the Regional Support
    • Document performance and conduct performance appraisals as required
    • Prepare reports on operations and activities
    • Monitor and report on risks and issues, and
    • Ensure quality control over deliverables, work products and report
    Position Requirements:
    • At least 3 years of operations / business service management experience
    • At least 3 years of people management experience
    • Bachelor's Degree
    • Demonstrated background with the National Flood Insurance Program (NFIP) [preferred] or Strong P&C background with eagerness to learn when it comes to NFIP business processes [acceptable]
    • If not ANFI certified, committed to securing ANFI certification within the first 6 months
    • Exceptional customer relationship management skills
    • Excellent verbal and written communication skills
    • Proficiency in MS Office, especially Excel, Word, PowerPoint
    • Highly organized, energetic, creative, team player
    • Must complete the NFIP course series through EMI within the first 30 days
    • Must be able to complete EOD high
    • US Citizen
    Nice to Have:
    • Project Management certification (e.g. PMP)
    • Strong P&C background, a quick and eager learner when it comes to NFIP business processes
    • Experience with Guidewire, Duck Creek, Majesco, Insurity or another leading P&C insurance software system
    • Working knowledge of Agile project management
    • Hands-on experience with business process improvement, lean, and/or RPA
    • Experience with process audit preparation, submission, remediation, and closeout
    • Experience with SharePoint, SharePoint forms and lists and MS Project
    This is a full-time position paying a base salary of $ 100,000, and full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume.
    OST is an equal-opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable federal, state, or local law.


    Apply for this Position

    OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.

     

  • 2 Days Ago

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Regional Clinical Reimbursement Specialist
  • Saber Community Support and Development Office
  • Charlottesville, VA FULL_TIME
  • We are a leader in the long-term care industry operating in 6 different states. It is our commitment to the care of our residents and our staff that sets us apart from the rest. From the development o...
  • Just Posted

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Regional Field Revenue Cycle Specialist
  • Saber Community Support and Development Office
  • Richmond, VA FULL_TIME
  • This job offer is not available in your country. On Demand Pay-get paid tomorrow for work done today! Caring is at the heart of everything! Working in long term care offers many rewards you can’t find...
  • Just Posted

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Regional Director of Clinical Services (RDCS)
  • Saber Community Support and Development Office
  • Charlottesville, VA FULL_TIME
  • We are a leader in the long-term care industry operating in 6 different states. It is our commitment to the care of our residents and our staff that sets us apart from the rest. From the development o...
  • 1 Day Ago

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Regional Director of Clinical Services (RDCS)
  • Saber Community Support and Development Office
  • Charlottesville, VA FULL_TIME
  • We are a leader in the long-term care industry operating in 6 different states. It is our commitment to the care of our residents and our staff that sets us apart from the rest. From the development o...
  • 27 Days Ago

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Workforce Support Program Analyst
  • NANA Regional Corporation
  • Dahlgren, VA OTHER
  • . Work Where it Matters Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend...
  • 7 Days Ago

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Regional Support Manager
  • Aamco Transmissions And Total Car Care
  • Orlando, FL
  • AAMCO Transmissions and Total Car CareRegional Support ManagerWe are searching for a Regional/District Sales Manager. Th...
  • 4/24/2024 12:00:00 AM

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Regional Territory Manager
  • BECK America
  • Minneapolis, MN
  • Job Description Job Description Regional Territory Manager This position is only available to applicants residing in Min...
  • 4/22/2024 12:00:00 AM

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Regional Territory Manager
  • BECK America
  • Madison, WI
  • Job Description Job Description Regional Territory Manager This position is only available to applicants residing in Min...
  • 4/22/2024 12:00:00 AM

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Regional Territory Manager
  • Paragonix Technologies Inc.
  • Raleigh, NC
  • Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and r...
  • 4/22/2024 12:00:00 AM

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Regional Territory Manager
  • BECK America
  • Omaha, NE
  • Job Description Job Description Regional Territory Manager This position is only available to applicants residing in Min...
  • 4/22/2024 12:00:00 AM

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Territory Manager
  • Pape' Kenworth
  • Morgan Hill, CA
  • PAPE’ KENWORTH – BAY AREA, CA REGION TERRITORY MANAGER: Do you love to compete? Are you driven to win? Do you like creat...
  • 4/22/2024 12:00:00 AM

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Regional Territory Manager
  • Paragonix Technologies, Inc.
  • Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and r...
  • 4/21/2024 12:00:00 AM

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Territory Manager
  • Wausau Supply Company
  • Saint Paul, MN
  • Overview: As an ambassador and front line contact to our customers; a Territory Manager (TM) will work with our clientel...
  • 4/21/2024 12:00:00 AM

Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Support Manager jobs
$86,712 to $117,221

Regional Support Manager in Harrisburg, PA
We are searching for a Regional Support Manager who can successfully execute the Imports and Commodities sales and marketing plans to increase case volumes, sales and margin! This includes identifying, screening, and qualifying new business opportunities within the Divisions and Regions.  Come help lead new business development as a primary source of sales and margin growth for both internal, external and multi-unit customers.
January 04, 2020
Regional Support Manager in Columbia, SC
12-month senior manager role in an expanding, family-owned provider of care homes.
January 11, 2020
Regional Support Manager in Wilmington, DE
We ranked the top skills based on the percentage of Regional Support Manager resumes they appeared on.
December 24, 2019