Regional Support Manager jobs in Connecticut

Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Regional Customer Support Manager
  • Elabram
  • Newington, CT FULL_TIME
  • Job Description
    Full responsibility for aftersales topics in TH and Importers , coordinating over distance with associates in charge of topics in NSC MY. Drive synergies and regional collaboration. (Geographic : Thailand, Malaysia, Taiwan, Hong Kong SAR, Vietnam, Philippines, Indonesia, Singapore, Brunei, New Zealand, New Caledonia, French Polynesia, Cambodia)
    Responsible for the achievement of Parts, Accessories, Gear & Garment sales volume, turnover and contribution targets towards R3 and Market Managers
    Focus on short-, mid-and long-term development of aftersales processes and systems as well as customer satisfaction strategies.
    Steer Customer Processes in order to create the best in class premium retail experience for customers and business for our partners (importers/dealers).
    Agrees on regional customer satisfaction targets. Manage Customer Board for TH, participate in importers (IMP).
    Ensure implementation and adherence to Sales and Service processes that Technical support for TH and IMP together with technical specialist, oversight of MY: T-SARA cases, parts only technical request as well as ETK (Elektronischer Teilekatalog), EBA (Elektronische Betriebsanleitung) requests.
    Special cases management for TH/IMP: Intense discussions with dealers, importers, customers, lawyers, etc to solve customer/dealer complaints according to internal and legal requirements.
    Implement, manage and steer Customer Satisfaction Survey (Voice of Customer) for Sales and Service, result analysis, and consolidated KPIs and associated dealer bonus management.
    Warranty Administration for TH/IMP.
    Monitoring and Enforcement of Sales and Service Standards (work together with Retail Business Development).
    Warranty Extension Administration for TH/IMP.
    Goodwill management with technical specialist support for TH/IMP.
    Requirement
    Engineering Bachelor's Degree or higher or related fields
    5-7 years of experience in Aftersales or Dealer Development Functions.
    Experience in the automotive industry, preferably in the 2-wheeler segment.
    Experience leading teams in a multicultural environment.
    Personal interest in motorcycles is preferable.
    Proven analytical and administrative skills.
    Fluent in Thai and English.
    Excellent negotiation and interaction skills.
    High computer literacy (Data Processing and Analytics, MS Excel)
    Additional Requirement
    Gender
    All
    Age
    30 - 35 Year(s) old
    Min. GPA
    2.00
    Job Information
    Industry
    Automotive
    Employment
    Permanent
    Position Level
    Manager - Department
    Working Hour
    NORMAL
    Language
    English, Thai
  • 1 Month Ago

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Cleaner
  • Aware Manager
  • New Haven, CT FULL_TIME,PART_TIME
  • Cleaner We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition. Responsibilities C...
  • 26 Days Ago

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Cleaner
  • Aware Manager
  • Bridgeport, CT PART_TIME,FULL_TIME
  • Cleaner We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition. Responsibilities C...
  • 26 Days Ago

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Regional Support Specialist
  • Anywhere
  • South Windsor, CT FULL_TIME
  • Regional Support Specialist The Regional Support Specialist (RSS) provides critical administrative, operational and customer service support to our Coldwell Banker Real Estate branch offices, leaders ...
  • Just Posted

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Regional Support Specialist
  • Anywhere
  • Danbury, CT FULL_TIME
  • The Regional Support Specialist (RSS) provides critical administrative, operational and customer service support to our Coldwell Banker Real Estate branch offices, leaders and agents. The RSS team wil...
  • 9 Days Ago

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Regional Manager
  • Children In Placement
  • Hartford, CT FULL_TIME,PART_TIME
  • Children in PlacementRegional Manager Position Description - Hybrid***Bilingual PreferredChildren in Placement (CIP) is a statewide advocacy organization. CIP recruits, trains, assigns, and supervises...
  • 1 Month Ago

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Regional Support Manager
  • Aamco Transmissions And Total Car Care
  • Orlando, FL
  • AAMCO Transmissions and Total Car CareRegional Support ManagerWe are searching for a Regional/District Sales Manager. Th...
  • 4/24/2024 12:00:00 AM

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Regional Territory Manager
  • BECK America
  • Minneapolis, MN
  • Job Description Job Description Regional Territory Manager This position is only available to applicants residing in Min...
  • 4/22/2024 12:00:00 AM

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Regional Territory Manager
  • BECK America
  • Madison, WI
  • Job Description Job Description Regional Territory Manager This position is only available to applicants residing in Min...
  • 4/22/2024 12:00:00 AM

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Regional Territory Manager
  • Paragonix Technologies Inc.
  • Raleigh, NC
  • Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and r...
  • 4/22/2024 12:00:00 AM

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Regional Territory Manager
  • BECK America
  • Omaha, NE
  • Job Description Job Description Regional Territory Manager This position is only available to applicants residing in Min...
  • 4/22/2024 12:00:00 AM

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Territory Manager
  • Pape' Kenworth
  • Morgan Hill, CA
  • PAPE’ KENWORTH – BAY AREA, CA REGION TERRITORY MANAGER: Do you love to compete? Are you driven to win? Do you like creat...
  • 4/22/2024 12:00:00 AM

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Regional Territory Manager
  • Paragonix Technologies, Inc.
  • Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and r...
  • 4/21/2024 12:00:00 AM

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Territory Manager
  • Wausau Supply Company
  • Saint Paul, MN
  • Overview: As an ambassador and front line contact to our customers; a Territory Manager (TM) will work with our clientel...
  • 4/21/2024 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Support Manager jobs
$92,850 to $125,519

Regional Support Manager in Harrisburg, PA
We are searching for a Regional Support Manager who can successfully execute the Imports and Commodities sales and marketing plans to increase case volumes, sales and margin! This includes identifying, screening, and qualifying new business opportunities within the Divisions and Regions.  Come help lead new business development as a primary source of sales and margin growth for both internal, external and multi-unit customers.
January 04, 2020
Regional Support Manager in Columbia, SC
12-month senior manager role in an expanding, family-owned provider of care homes.
January 11, 2020
Regional Support Manager in Wilmington, DE
We ranked the top skills based on the percentage of Regional Support Manager resumes they appeared on.
December 24, 2019