Regional Property Operations Manager jobs in Coeur D Alene, ID

Location: Flats on Foothills Apartments (519 E. North  Foothills Dr., Spokane, WA 99207) and Flats on Liberty Apartments (3001 E. Liberty Ave, Spokane, WA 99207). Total unit count of 120.

Schedule: Monday-Friday from 8:00am - 5:00pm. 

Employment Type: Full-time 

FLSA Status: Non-exempt

Reports to: Portfolio Manager

Compensation Package:

• Competitive hourly pay rate of $28.00
• Monthly phone allowance of $50.00
• Monthly transportation allowance of $200.00
• Leasing commission opportunities 

Benefits Package:

• Medical insurance at no cost to the employee
• Dental insurance at no cost to the employee
• Supplemental insurance available at employee expense (Vision insurance, Life and AD&D insurance, Critical Illness insurance, Accident Protection Plan insurance)
• 401k enrollment program available 
• Life Balance Program access for associate-only discounts
• Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year)
• 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day).

Summary: To efficiently operate all aspects of the property to ensure that revenues are maximized, expenses are minimized, and curb appeal is optimized. 

Job Responsibilities:

• Comply with all Fair Housing and Equal Housing Opportunities requirements 
• Comply with appropriate state landlord/tenant statutes 
• Engage with prospective and current tenants using a professional and courteous approach 
• Maintain resident occupancy of 95%
• Advertise and promote the property 
• Operate Word, Excel and Outlook to analyze property data and to create communication material for residents and Portfolio Manager 
• Enter resident activity into YARDI in an accurate and timely manner
• Ensure the timely collection of rent, other ancillary revenue and bank deposits
• Deposit rent and other revenue the same business day it is collected
• Analyze and control all property expenses to confirm a reasonable cost/benefit ratio
• Meet operating budgets
• Make recommendations to Portfolio Manager on rental rates and concessions
• Accurately code, post invoices, and submit to accounting each week
• Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
• Develop and supervisor Maintenance staff to ensure work orders and turnovers are done timely and accurately 
• Ensure the property is free of safety concerns and respond to emergencies that may arise
• Attend training and development seminars 
• Other duties as assigned by Portfolio Manager

Qualifications: 

• Authorization to work in the United States 
• High School Diploma or equivalent 
• 2 years of multi-family property management experience
• 2 years of assisting in staff supervision experience
• Yardi Voyager and CRM experience preferred 
• Proficient in Microsoft Office Applications 
• Ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and month end financials and reporting
• Demonstrates teamwork, good hygiene, excellent customer service and communication skills, and ambition for continuous professional development 

Working Conditions: 

• Approximately 80% in office environment using computer and phone
• Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders and maneuver walkways 
• Ability to carry or move objects weighing up to 20 pounds

Mission Statement:

“Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”

INTEGRITY, INITIATIVE, INNOVATION