Regional Operations Director plans and directs an organization's operational policies, objectives, and initiatives for a divisional or regional business segment. Develops strategies and deploys tactics to attain short- and long-term financial and mission-critical operational goals. Being a Regional Operations Director executes organizational strategies. Implements operational processes to meet the needs of the business, produce sustainable growth, and minimize risk. Additionally, Regional Operations Director ensures compliance with standards and regulations. Monitors financial and operational metrics to measure achievement of organizational objectives. Requires a bachelor's degree. Typically reports to top management. The Regional Operations Director manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Regional Operations Director typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a Regional Director, Operations to help lead Bond Vet’s high-growth business.
This leader will be responsible for operating scalable clinical infrastructure within their region while ensuring the delivery of world-class care and customer service. They will be charged with executing company strategy to fuel rapid growth. The Regional Director of Operations will partner with their Regional Medical Director (s) to facilitate strategic growth and expansion, practice utilization/optimization, and overall customer experience. The role is designed as a general management role with the responsibility to lead both medical and non-medical professionals across their portfolio of clinics (e.g. Clinic Medical Directors, Clinic Managers and Area Managers) and full responsibility for P&L results.
The Regional Director, Operations must have a customer-first, services-based approach, with an understanding of the importance of rigorous operational implementation to drive seamless consumer experience. They must be able to work with veterinarians, as well as other medical professionals, to build a technology-enabled, consumer-centric, and highly efficient veterinary business. This leader must have the flexibility required to succeed in a fast-paced, entrepreneurial environment and must be excited by the concept of helping to define the new practice of veterinary care for both customers and health professionals. They should be motivated by complex problems and unstructured environments and must thrive at establishing new paradigms for service delivery. They must understand the importance of coaching and model the ‘how’ alongside their teams.
This role will support clinics in the DMV Area as well as Boston or another future region.
Responsibilities
Skills of this leader include;
Qualifications