Regional Customer Service Manager jobs in West Haven, CT

Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

Recently Added Regional Customer Service Manager jobs

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Customer Service / Office Manager
  • A.R. Mazzotta
  • Wallingford, CT FULL_TIME
  • Manufacturing company in the Wallingford area is looking for an individual to provide top-notch service to their customers, handle general accounting duties, and provide overall office management support for their team.

    To be successful in this Customer Service / Office Manager role you will need experience and a solid understanding of the ins and outs of the manufacturing industry.

    $65K - $80K, depending on experience plus benefits package. Direct Hire.

    This customer service / office manager position offers you the opportunity to use a variety of skills! Experience working with ERP systems is required.

    Customer Service

    • Assisting customers via phone and email
    • Entering orders into the ERP system
    • Providing quotes
    • Scheduling
    • Tracking orders as needed
    • Handling customer complaints
    • Keeping customer records up to date
    Accounting

    • Invoicing
    • Purchase Orders
    • Posting accounts receivable (A/R)
    • Month end reports related to A/R
    • Collections
    Administrative / Office Management

    • Providing general administrative support as needed
    • Ordering supplies
    This is a great opportunity, and our client is eager to find the right combination of skills for this important role.

    Take 5 minutes and submit your application with your resume today. Our team reviews and considers each application!

    A.R. Mazzotta Employment Specialists is an affirmative action, equal opportunity employment agency providing job opportunities throughout Connecticut.

    #R1
  • 15 Days Ago
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Customer Service
  • Edible Arrangements
  • Hamden, CT TEMPORARY,PART_TIME
  • Edible Arrangements in Hamden is looking for the right people to fill part-time customer Service/Fruit Expert positions within our fast paced and growing retail locations! We are looking to fill this ...
  • Just Posted
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Manager - Infrastructure
  • AVANGRID SERVICE COMPANY
  • Orange, CT FULL_TIME
  • Header Hiring Manager: Thomas Cicale Location: Multiple CT, NY, and ME Current Job Grading: I Salary:$118,000 TO $147,500. Responsibilities The Operational Smart Grids Manager of Network Services will...
  • 26 Days Ago
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Program Manager - Strategic Initiatives
  • AVANGRID SERVICE COMPANY
  • Orange, CT FULL_TIME
  • Responsibilities The Program Manager of Environmental, Health and Safety (EHS) is a key member of the EHS team responsible for assessing, designing, and driving the implementation as well as continuou...
  • 25 Days Ago
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Automotive Store Manager
  • Monro Auto Service Centers
  • Clinton, CT FULL_TIME
  • AUTOMOTIVE STORE MANAGER As a Monro Automotive Store Manager, you will lead all aspects of everyday store and shop operations including the efficient, productive, and safe operation of our service bay...
  • 1 Month Ago
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Regional Manager- Connecticut
  • Enthuse Marketing
  • New Haven, CT FULL_TIME
  • Company Description We are a team of compassionate, inspired individuals proud of our varied business, brand and marketing expertise. A team united in our continual search of enrichment, unwavering en...
  • 17 Days Ago
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0 Regional Customer Service Manager jobs found in West Haven, CT area

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Customer Experience Manager
  • Michaels Stores, Inc.
  • Patchogue, NY
  • Store - LI-PATCHOGUE, NY Deliver a customer centric shopping experience by managing and delivering effective front-end o...
  • 4/26/2024 12:00:00 AM
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PT Customer Experience Manager
  • Michaels Stores, Inc.
  • Stony Brook, NY
  • Store - LI-LAKE GROVE, NY Deliver a customer centric shopping experience by managing and delivering effective front-end ...
  • 4/26/2024 12:00:00 AM
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Sales Manager
  • David's Bridal, Inc.
  • Lake Grove, NY
  • The Sales Manager will effectively lead, develop and support the Stylist sales team to meet and exceed sales plans and p...
  • 4/26/2024 12:00:00 AM
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Sales Associate
  • HOT TOPIC
  • Trumbull, CT
  • Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience ...
  • 4/26/2024 12:00:00 AM
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Customer Success Manager
  • OperationsInc
  • Norwalk, CT
  • We’re OperationsInc., one of the largest Human Resources Consulting firms in the U.S., headquartered in Norwalk, CT. We ...
  • 4/23/2024 12:00:00 AM
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FT- Support Lead
  • Five Below
  • Shirley, NY
  • Find out if the Support Lead role is right for you! What does the Support Lead do? Under the leadership of the Store Man...
  • 4/23/2024 12:00:00 AM
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Customer Service Agent
  • Herzog Contracting Corp.
  • New Haven, CT
  • location Herzog companies was founded in 1969 by William E. Herzog as a heavy/highway construction contractor in the Mid...
  • 4/22/2024 12:00:00 AM
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Sales Associate
  • HOT TOPIC
  • Farmington, CT
  • Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience ...
  • 4/22/2024 12:00:00 AM
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About West Haven, Connecticut

West Haven is a city in New Haven County, Connecticut, United States. At the 2010 census, the population of the city was 55,564. According to the U.S. Census Bureau, the city has a total area of 11 square miles (28 km2), of which 10.75 square miles (27.8 km2) is land .2 square miles (0.52 km2), or 1.54%, is water. West Haven has 3.5 miles (5.6 km) of publicly accessible beaches, which is one-quarter of the publicly accessible beaches in Connecticut. The hilly Allingtown district of the city is home to the University of New Haven. West Haven is located in the south-central portion of Connecticu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Customer Service Manager jobs
$146,178 to $206,499
West Haven, Connecticut area prices
were up 1.7% from a year ago
View detail

What does a Regional Customer Service Manager do?

Regional Customer Service Manager in Bismarck, ND
Highly organized and follow up skills to ensure good customer service experience.
February 02, 2020
Regional Customer Service Manager in Portsmouth, NH
Join our team as a Regional Operations Analyst and experience the satisfaction of being part of a unique culture.
January 22, 2020
Regional Customer Service Manager in Vineland, NJ
Improve customer service experience, create engaged customers and facilitate organic growth.
January 16, 2020