Regional Customer Service Manager jobs in West Hartford, CT

Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

Recently Added Regional Customer Service Manager jobs

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Office Manager
  • LEARN RESC (Regional Educational Service Center)
  • East Hartford, CT FULL_TIME

    • Riverside Magnet School at Goodwin University, a LEARN school located in East Hartford, has an immediate opening for a full time Office Manager. The Office Manager assumes responsibility, without supervision, for specific tasks as assigned by the Principal, assisting in the overall functions of the school in order to plan, develop, and implement quality programs. This is a 12 month position with a full benefit package.

      Specific Responsibilities
      • Serve as the front desk receptionist for staff and visitors.
      • Manage operational aspects for the school, including attendance, School Dismissal Manager, schedules, student reports, and parent communication.
      • Maintain awareness and knowledge of all aspects of the Riverside Magnet School and be able to act as a contact person in the absence of the Principal.
      • Manage all aspects for student enrollment (gathering appropriate documentation, enrolling student into Power School, updating with current information as necessary).
      • Communicate with staff, visitors, districts, outside agencies, RESCs, and other partners.
      • Develop school brochures and announcements.
      • Coordinate support for multiple interdistrict programs in cooperation with staff and Principal.
      • Provide support for programs or parts of programs as needed (i.e., lottery/registration).
      • Assure timeliness of state reports.
      • Support school efforts in developing capacity and providing services.
      • Demonstrate ability to use a variety of technologies in program administration as well as related to teaching and learning.
      • Other duties as assigned by the Principal.
      Experience and Training
      • Demonstrated ability to handle multiple tasks and appropriately take the lead on projects.
      • Track record of success in an office environment, especially within a school or other service field.
      • Strong sense of professionalism, discretion, and collaboration.
      • General understanding and knowledge of LEARN policies and procedures.
      • Able to balance work responsibilities and accommodate changing needs and priorities.
      • Effective oral and written communication skills.
      • Excellent interpersonal skills with children, staff, and families.
      • Knowledge of computers and software applications.
      Qualifications: Associate Degree and/or related experience, ability to lift 35 lbs, ability to travel to school districts or sites of programs, strong problem-solving skills.

      Interested candidates should apply online at www.learn.k12.ct.us. Competitive salary and fringe benefit package available. This position will remain open until a qualified candidate accepts an offer of employment. EOE.



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  • 15 Days Ago
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Regional Customer Support Manager
  • Elabram
  • Newington, CT FULL_TIME
  • Job Description Full responsibility for aftersales topics in TH and Importers , coordinating over distance with associates in charge of topics in NSC MY. Drive synergies and regional collaboration. (G...
  • 1 Month Ago
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Office Manager for Student Affairs Coordination
  • LEARN RESC (Regional Educational Service Center)
  • East Hartford, CT FULL_TIME
  • Riverside Magnet School at Goodwin University, a LEARN school located in East Hartford, has an immediate opening for a full time Office Manager for Student Affairs Coordination. The Office Manager ass...
  • 15 Days Ago
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Tire Service Manager
  • Service Tire Truck Center Inc
  • Bloomfield, CT FULL_TIME
  • Position Overview Supervises all functions of service department personnel and activities. Responsible for delivering prompt, courteous and professional service to customers. Essential Job Functions (...
  • 25 Days Ago
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Regional Manager
  • Children In Placement
  • Hartford, CT FULL_TIME,PART_TIME
  • Children in PlacementRegional Manager Position Description - Hybrid***Bilingual PreferredChildren in Placement (CIP) is a statewide advocacy organization. CIP recruits, trains, assigns, and supervises...
  • 25 Days Ago
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Social Worker - Riverside Magnet School for 2022-2023 School Year
  • LEARN RESC (Regional Educational Service Center)
  • East Hartford, CT FULL_TIME
  • 2022-2023 SCHOOL YEAR EMPLOYMENT OPPORTUNITY LEARN's Student Support Services Department has an opening for a school-certified full time Social Worker at the Riverside Magnet School in East Hartford o...
  • 12 Days Ago
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0 Regional Customer Service Manager jobs found in West Hartford, CT area

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Project Coordinator
  • Aston Carter
  • Bristol, CT
  • Description Take the next step in your professional development. The project coordinator position is responsible for pro...
  • 4/18/2024 12:00:00 AM
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Payment Specialist
  • Complete Staffing Solutions, Inc.
  • Glastonbury, CT
  • Job Description Job Description We are seeking a Bilingual Payment Specialist to join an Insurance Broker company in Gla...
  • 4/18/2024 12:00:00 AM
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Customer Experience Manager (Personal Insurance)
  • Travelers Companies, Inc.
  • Hartford, CT
  • Customer Experience Manager (Personal Insurance) Travelers Careers You are here: / Customer Experience Manager (Personal...
  • 4/17/2024 12:00:00 AM
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Counter Manager (Full Time) Nordstrom Westfarms #526 - Charlotte Tilbury
  • Charlotte Tilbury
  • Farmington, CT
  • OVERALL PURPOSE OF THE ROLE:The Counter Manager is responsible for the effective and efficient operations of the Charlot...
  • 4/17/2024 12:00:00 AM
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Environmental Field Technician/Laborer
  • ACV Enviro Corp.
  • Hartford, CT
  • **Environmental Field Technician/Laborer** > Hartford, CT | Operations | Posted: Mar 29, 2021 **Summary** The primary pu...
  • 4/17/2024 12:00:00 AM
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Project Manager
  • Bayone Solutions
  • Hartford, CT
  • Project Manager Address 505 Hudson Street Hartford, Connecticut 06106-0000 - Hybrid Duration: 12+ Month Pay rate: $70 - ...
  • 4/16/2024 12:00:00 AM
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CDL Driver Operator Class A or B
  • ACV Enviro Corp.
  • Hartford, CT
  • **CDL Driver Operator Class A or B** > Hartford, CT | Operations | Posted: Mar 29, 2021 **Summary** The primary purpose ...
  • 4/15/2024 12:00:00 AM
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CDL Driver Operator (Class A or B)
  • ACV Enviro Corp.
  • Windsor Locks, CT
  • **CDL Driver Operator (Class A or B)** > Windsor Locks, CT | Operations | Posted: Apr 29, 2021 **Summary** The primary p...
  • 4/15/2024 12:00:00 AM
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About West Hartford, Connecticut

According to the United States Census Bureau, the town has a total area of 22.3 square miles (57.7 km2), of which 21.9 square miles (56.6 km2) is land and 0.42 square miles (1.1 km2), or 1.91%, is water. The west side of West Hartford is flanked by the Metacomet Ridge, a mountainous trap rock ridgeline that stretches from Long Island Sound to nearly the Vermont border. Notable features of the Metacomet Ridge in West Hartford include Talcott Mountain and a number of highland water reservoirs belonging to the Metropolitan District, which maintains watershed and recreation resources on the proper...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Customer Service Manager jobs
$145,636 to $205,733
West Hartford, Connecticut area prices
were up 1.7% from a year ago
View detail

What does a Regional Customer Service Manager do?

Regional Customer Service Manager in Bismarck, ND
Highly organized and follow up skills to ensure good customer service experience.
February 02, 2020
Regional Customer Service Manager in Portsmouth, NH
Join our team as a Regional Operations Analyst and experience the satisfaction of being part of a unique culture.
January 22, 2020
Regional Customer Service Manager in Vineland, NJ
Improve customer service experience, create engaged customers and facilitate organic growth.
January 16, 2020