Regional Customer Service Manager jobs in Stamford, CT

Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Recruiter | Staffing Coordinator | Customer Service Representative
  • Regional Care Network
  • Stamford, CT FULL_TIME
  • (Stamford, CT) 30 Minute Commute

    Regional Care Network is currently seeking a Recruiter/Staffer.

    Essential Duties and Responsibilities :

    • Develops and executes recruitment strategies to attract, screen, and hire quality health care professionals who meet the office’s immediate and projected needs
    • Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates
    • Matches and evaluates candidate skills to client and patient needs through screening and interviewing
    • Completes necessary reference checks on candidate’s background and work experience
    • Ensures candidates meet required hiring standards for Maxim and applicable contracts
    • Negotiates salary, terms, and conditions of employment with candidates
    • Schedules caregivers and field staff for initial placement and ongoing assignments
    • Manages caregivers and field staff while on assignment (non-clinical functions); assesses and investigates caregiver and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate
    • Maintains regular contact with and develops relationships with active clients, patients, and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities
    • Ensures client, patient and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance
    • Documents candidate, caregiver, field staff, and client correspondence and activities within the system of record
    • Takes on-call as scheduled
    • Incorporates caregiver and field staff retention strategy into the daily routine
    • Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads
    • Performs other duties as assigned.

    Minimum Requirements:

    • Excellent written and verbal communication skills
    • Strong analytical skills
    • Results driven, sense of urgency, and high standard of professionalism
  • 12 Days Ago

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Recruiter | Staffing Coordinator | Customer Service Representative - (Stamford, CT) 30 Minute Commute
  • Regional Care Network
  • Stamford, CT FULL_TIME
  • (Stamford, CT) 30 Minute Commute Regional Care Network is currently seeking a Recruiter/Staffer. Essential Duties and Responsibilities : Develops and executes recruitment strategies to attract, screen...
  • 1 Day Ago

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Recruiter | Staffing Coordinator | Customer Service Representative - (Stamford, CT) 30 Minute Commute
  • Regional Care Network
  • Stamford, CT FULL_TIME
  • (Stamford, CT) 30 Minute Commute Regional Care Network is currently seeking a Recruiter/Staffer. Essential Duties and Responsibilities : Develops and executes recruitment strategies to attract, screen...
  • 18 Days Ago

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Area manager
  • Eurpac Service
  • Wilton, CT FULL_TIME
  • ESCO, a division of Eurpac Services Inc. has over 60 years of proven success representing consumer package goods (CPG) within the complex Military Resale Channel. Providing comprehensive sales and mar...
  • 3 Days Ago

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Customer service and
  • Limitless Management Group
  • Canaan, CT FULL_TIME
  • This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales R...
  • 1 Month Ago

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Customer Service Manager - State Farm Agent Team Member
  • Yeimi Contreras Romano - State Farm Agent
  • Norwalk, CT FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 1 Day Ago

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0 Regional Customer Service Manager jobs found in Stamford, CT area

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Customer Service Manager
  • Skin Operating, LLC
  • New York, NY
  • Job Description Job Description Specific duties and expectations for Customer Service Manager: • Interface with Salespeo...
  • 3/28/2024 12:00:00 AM

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CUSTOMER SERVICE MANAGER
  • VALLI & VALLI USA INC
  • New York, NY
  • Job Description Job Description Job description Company Background Valli & Valli USA, a wholly-owned subsidiary of ASSA ...
  • 3/28/2024 12:00:00 AM

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Customer Success Manager
  • CrushBank
  • Syosset, NY
  • Job Description Customer Success Manager Role: As Customer Success Manager at CrushBank, you are the quarterback for cus...
  • 3/28/2024 12:00:00 AM

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Customer Success Manager
  • Forethought
  • New York, NY
  • Founded by a team of Facebook, Dropbox, and LinkedIn alumni in 2017, Forethought is on a mission to make every touchpoin...
  • 3/28/2024 12:00:00 AM

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Customer Success Manager
  • Impact.com
  • New York, NY
  • Our Company: The Company: At impact.com our culture is our soul. We are passionate about our people, our technology, and...
  • 3/28/2024 12:00:00 AM

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Customer Success Manager
  • LocalizeOS
  • New York, NY
  • Localize is looking for a Senior Customer Success Manager to join our rapidly growing NYC-based team to co-lead our B2B ...
  • 3/25/2024 12:00:00 AM

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Customer Service Manager
  • Rentex Audio Visual & Computer Rentals
  • Secaucus, NJ
  • Job Description Job Description Do you want great benefits, great pay, and an opportunity for advancement with a company...
  • 3/24/2024 12:00:00 AM

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Customer Success Manager
  • Blooming Health
  • New York, NY
  • At Blooming Health, our mission is to power healthy aging-in-place for all. Our next generation engagement platform seam...
  • 3/24/2024 12:00:00 AM

Stamford (/ˈstæmfərd/) is a city in Fairfield County, Connecticut, United States. According to the 2010 census, the population of the city is 122,643. As of 2017, according to the Census Bureau, the population of Stamford had risen to 131,000, making it the third-largest city in the state (behind Bridgeport and New Haven) and the seventh-largest city in New England. Approximately 30 miles (50 kilometers) from Manhattan, Stamford is in the Bridgeport-Stamford-Norwalk Metro area which is a part of the Greater New York metropolitan area. Stamford is home to four Fortune 500 Companies, nine Fort...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Customer Service Manager jobs
$155,899 to $220,232
Stamford, Connecticut area prices
were up 1.7% from a year ago

Regional Customer Service Manager in Bismarck, ND
Highly organized and follow up skills to ensure good customer service experience.
February 02, 2020
Regional Customer Service Manager in Portsmouth, NH
Join our team as a Regional Operations Analyst and experience the satisfaction of being part of a unique culture.
January 22, 2020
Regional Customer Service Manager in Vineland, NJ
Improve customer service experience, create engaged customers and facilitate organic growth.
January 16, 2020