Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Healogics is hiring a Full-Time Program Director for our Wound Care Center at The Williams W Backus Hospital in Norwich, Connecticut!
Come Heal With Us!
Find. Treat. Heal. If you feel strongly about this mission, you should Come Heal With Us! Given our commitment to Finding, Treating, and Healing, your schedule can vary to accommodate and prioritize our patients.
Schedule: Typical clinic hours are Monday through Friday, 8:00 am – 5:00 pm.
The Program Director or Program Manager is responsible for the management and the strategic growth of the Wound Care Program for the assigned area of responsibility. This position is responsible for the complete oversight of the Wound Care Center, to include the following functions: day-to-day center operations, staff management, financial management, quality/performance improvement, and community education. The Program Director/Program Manager is also responsible for maintaining collaborative and consultative client relationships within and outside the hospital organization and for creating effective working relationships between Healogics and the hospital.
The Program Director or Program Manager will be joining a team of compassionate Wound Specialists that have touched the lives of more than 2.5 million people, preserved dignity and restored hope. The impact of healing wounds through innovative care resonates with our wound care doctors, nurses and other specialists who build strong relationships with patients and their families and see lives change.
Program Director or Program Manager Job Responsibilities:
Salary for this position generally ranges between $76100 - $95000 / year. This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.
Please contact Victoria.Villanueva@healogics.com for more information!
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0 Regional Customer Service Manager jobs found in Norwich, CT area