Regional Customer Service Manager jobs in New London, CT

Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

Recently Added Regional Customer Service Manager jobs

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Special Education/Systems Manager
  • LEARN RESC (Regional Educational Service Center)
  • New London, CT FULL_TIME

    • LEARN's Student Support Services department is seeking a Special Education/Systems Manager at their Ocean Avenue LEARNing Academy location in New London. The Special Education/Systems Manager assumes responsibility for a variety of clerical, technical and support work involving specific routines, broadly defined policies and procedures, and organizational tasks as assigned. The Special Education/Systems Manager assists in the overall functions of the school and student support services department in order to plan, develop, and implement a quality special education program and school/department logistics and systems.

      Specific Responsibilities
        Manage the scheduling of special education/PPT, 504, SRBI, CST meetings and the associated paperwork, electronic records, timelines, and correspondence, maintaining clerical excellence.
        Develop and maintain knowledge of special education and school/department systems/logistics.
        Act as the point of contact for case managers, special educators, and related service providers with regards to record keeping and reports.
        Assure timelines of special education reporting.
        Ability to handle confidential information with complete security.
        Develop and maintain organizational and procedural systems to ensure safe and effective services, logistics, and transportation.
        Maintain accurate records and data for students consistent with the requirements of the Custodian of Records.
        Communicate effectively with all stakeholders.
        Maintain inventory of books, supplies, equipment, and capital items.
        Development of school/department schedules, brochures, and announcements.
        Support school/department efforts in developing capacity and providing services.
        Demonstrate ability to use a variety of technologies in regarding program administration, systems/logistics, teaching, and learning.
        Work easily with people and collaborates well with others.
        Other duties as assigned by the Principal/Director.

      Experience and Training
        General understanding and knowledge of LEARN policies and procedures
        Demonstrated ability to independently handle assignments and take initiative
        Ability to balance work responsibilities to accommodate changing needs and priorities
        Effective oral and written communication skills
        Excellent interpersonal skills
        Knowledge of computers and software applications including PowerSchool, IEP Direct, databases
        Demonstrated sound professional, ethical behavior

      Qualifications: Associate Degree and/or related experience, ability to lift 35 lbs, ability to travel to school districts or sites of programs, strong problem-solving skills.

      Qualified candidates should apply online at http://www.learn.k12.ct.us/?DivisionID=9118 (under Office Support) EOE.



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  • 22 Days Ago
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Office Manager for Counseling and Attendance
  • LEARN RESC (Regional Educational Service Center)
  • Groton, CT FULL_TIME
  • LEARN has an opening for a full time (12 month) Office Manager for Counseling and Attendance at the Marine Science Magnet High School in Groton for 2022-2023. The Office Manager interacts frequently w...
  • 22 Days Ago
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Intervention Specialist - Regional Multicultural Magnet School
  • LEARN RESC (Regional Educational Service Center)
  • New London, CT FULL_TIME
  • LEARN has an opening for an energetic Intervention Specialist at our Regional Multicultural Magnet School located in New London. This paraprofessional position supports the educational and behavioral ...
  • 22 Days Ago
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High School Mathematics Teacher
  • LEARN RESC (Regional Educational Service Center)
  • Groton, CT FULL_TIME
  • LEARN has an opening for a full time Math Teacher at the Marine Science Magnet High School in Groton for the upcoming 2023-2024 school year. MSMHS, operated by LEARN, is committed to innovative instru...
  • 22 Days Ago
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School Social Worker - Marine Science Magnet High School - 2022-2023 School Year
  • LEARN RESC (Regional Educational Service Center)
  • Groton, CT FULL_TIME
  • The LEARN Student Support Services Department has an opening for a full time School Social Worker for the Marine Science Magnet High School in Groton for the 2022-2023 school year. MSMHS, operated by ...
  • 22 Days Ago
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Speech Language Pathologist - Full Time for The Friendship School
  • LEARN RESC (Regional Educational Service Center)
  • Waterford, CT FULL_TIME
  • Closing Date: Open Until Filled LEARN has an opening for a full time Speech Language Pathologist to work at The Friendship School in Waterford, CT. The SLP will provide speech and language services an...
  • 22 Days Ago
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0 Regional Customer Service Manager jobs found in New London, CT area

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Customer Support Manager
  • Glassbox Ltd.
  • Norwich, CT
  • Glassbox is looking for a Customer Support Manager to join our Support team We are Glassbox, a world leader in digital e...
  • 4/24/2024 12:00:00 AM
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Pfizer: Associate Scientist
  • AAAS
  • Groton, CT
  • ROLE SUMMARY The successful candidate will join a team of ~45 scientists within the Primary Pharmacology Group (PPG) at ...
  • 4/24/2024 12:00:00 AM
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Marketing Coordinator
  • Option A Group
  • Essex, CT
  • Option A Group in Centerbrook, CT is seeking an account coordinator to work with our team of account managers. Tasks inc...
  • 4/24/2024 12:00:00 AM
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Sales Associate
  • HOT TOPIC
  • Waterford, CT
  • Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience ...
  • 4/22/2024 12:00:00 AM
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Payment Specialist
  • Complete Staffing Solutions Inc.
  • Glastonbury, CT
  • Job Description Job Description We are seeking a Bilingual Payment Specialist to join an Insurance Broker company in Gla...
  • 4/22/2024 12:00:00 AM
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Customer Service Specialist
  • Big Y
  • Guilford, CT
  • Job DescriptionExceed our customers' evolving expectations by providing and ensuring a positive customer experience thro...
  • 4/22/2024 12:00:00 AM
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Marketing Coordinator
  • Option A Group
  • Essex, CT
  • Option A Group in Centerbrook, CT is seeking an account coordinator to work with our team of account managers. Tasks inc...
  • 4/22/2024 12:00:00 AM
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TeleSales Representative - Remote
  • InsuraTec Services Group
  • New Britain, CT
  • TeleSales Representative- Remote Job Description: Are you a self-motivated, driven individual with a passion for sales a...
  • 4/22/2024 12:00:00 AM
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About New London, Connecticut

New London is a seaport city and a port of entry on the northeast coast of the United States, located at the mouth of the Thames River in New London County, Connecticut. It was one of the world's three busiest whaling ports for several decades beginning in the early 19th century, along with Nantucket and New Bedford, Massachusetts. The wealth that whaling brought into the city furnished the capital to fund much of the city's present architecture. The city subsequently became home to other shipping and manufacturing industries, but it has gradually lost most of its industrial heart. New London ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Customer Service Manager jobs
$144,417 to $204,011
New London, Connecticut area prices
were up 1.7% from a year ago
View detail

What does a Regional Customer Service Manager do?

Regional Customer Service Manager in Bismarck, ND
Highly organized and follow up skills to ensure good customer service experience.
February 02, 2020
Regional Customer Service Manager in Portsmouth, NH
Join our team as a Regional Operations Analyst and experience the satisfaction of being part of a unique culture.
January 22, 2020
Regional Customer Service Manager in Vineland, NJ
Improve customer service experience, create engaged customers and facilitate organic growth.
January 16, 2020