Regional Customer Service Manager jobs in Missouri

Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer service lead
  • Bothwell Regional Health Center
  • Sedalia, MO FULL_TIME
  • Overview

    The Customer Service First Impression Lead performs duties directly involved with all aspects of the secretarial registration duties needed to maintain medical records.

    They train all new staff on the front desk routines which includes phone etiquette, obtaining demographic information as well as insurance information and the collections of co-pay and account balances and obtain all forms needed for registration.

    They keep score cards for each registration personnel and retrain as needed to assure high success with registration processes.

    The Customer Service First Impression Lead reports directly to the Director of Clinic Financials.

    Responsibilities

    • Trains all registration staff for all clinic locations.
    • Maintains score cards for all registration staff as well as monitoring registration errors for all clinics.
    • Maintains all clinic satisfaction reports and shares with clinic leadership.
    • Monitors all clinic cash drawers to make sure balances as well as works with staff on the collection of co-pays and account balances.
    • Is customer focused and committed to Quality and Process Improvement with a strong desire to provide service excellence to everyone.
    • Possesses and displays a strong knowledge and understanding of the standards of practice for their position including, if and when applicable, commensurate computer skills, population specific and general competencies, organizational skills, and time and project management.
    • Possesses a vigorous and enthusiastic desire to learn and to grow both personally and professionally, and to improve one’s skills in order to deliver the best possible care for our customers.
    • All other job duties as assigned.

    Qualifications

    Education :

    High School graduate or equivalent or preferred.

    Licensure / Certification :

    None required.

    Work Experience :

    • Experience in a Medical Office with strong registration knowledge.
    • Last updated : 2024-03-23

  • 3 Days Ago

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Customer Service Registrar
  • Lafayette Regional Health Center
  • Lexington, MO FULL_TIME
  • Schedule: Day Shift with Rotating Weekend Work Required (10 hour shifts) Do you want to join an organization that invests in you as a Customer Service Registrar? At Lafayette Regional Health Center, y...
  • 24 Days Ago

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Customer Service Registrar Days
  • Belton Regional Medical Center
  • Belton, MO FULL_TIME
  • Schedule: Monday - Friday 7:30am-4pm Do you have the career opportunities as a Customer Service Registrar Days you want with your current employer? We have an exciting opportunity for you to join Belt...
  • 1 Month Ago

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Market Service Manager
  • Belton Regional Medical Center
  • Belton, MO FULL_TIME
  • Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Market Service Manager with Research Medical Center you can be a part of an organ...
  • 13 Days Ago

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Customer Service First Impression Lead; Clinic Billing; 8am-4:30pm; 80 hours
  • Bothwell Regional Health Center
  • Sedalia, MO OTHER
  • Overview The Customer Service First Impression Lead performs duties directly involved with all aspects of the secretarial registration duties needed to maintain medical records. They train all new sta...
  • 4 Days Ago

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Service Technician, Compressor Technique - St. Louis, MO
  • Atlas Copco Compressors LLC -North America Customer Center
  • St. Louis, MO FULL_TIME
  • Service Technician, Compressor Technique - St. Louis, MO Functional area: Service Country: United States City: St. Louis, MO Company name: Atlas Copco Compressors LLC Date of posting: Mar 7, 2024 Our ...
  • 16 Days Ago

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Customer Service Manager
  • Greenfield Store (University & Greenfield)
  • Mesa, AZ
  • 4422 E University Dr Mesa Arizona, 85205, +1 (480) 5304720 Position Description: Responsible for the oversight, leadersh...
  • 3/28/2024 12:00:00 AM

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Customer Service Manager
  • Van Buren Store (3rd Ave & Van Buren)
  • Phoenix, AZ
  • 302 W Van Buren St Phoenix Arizona, 85003, Position Description: Responsible for the oversight, leadership and achieveme...
  • 3/25/2024 12:00:00 AM

4
Customer Service Manager
  • 48th Street Store (S. 48th St & Baseline)
  • Tempe, AZ
  • 2700 W. Baseline Tempe Arizona, 85283, +1 (480) 3987649 Offered Pay: $17/hr., Position Description: Responsible for the ...
  • 3/25/2024 12:00:00 AM

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Customer Service Manager
  • South Mountain Store (19th Ave & Baseline)
  • Phoenix, AZ
  • 1980 W Baseline Rd Phoenix Arizona, 85041, +1 (602) 2163901 Pay Offered: $17/hr., Position Description: Responsible for ...
  • 3/25/2024 12:00:00 AM

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Customer Service Manager
  • Metro Store (35th Ave & Peoria)
  • Phoenix, AZ
  • 3514 W Peoria Ave Phoenix Arizona, 85029, +1 (602) 6981925 Starting Pay: $17/Hr Position Description: Responsible for th...
  • 3/21/2024 12:00:00 AM

7
Customer Service Manager
  • 7th Ave Store (7th ave & Bell Rd)
  • Phoenix, AZ
  • 17037 N 7th Ave Phoenix Arizona, 85023, +1 (602) 2163918 Position Description: Responsible for the oversight, leadership...
  • 3/14/2024 12:00:00 AM

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Customer Service Manager
  • Redesign 101 Store (101 & W Thunderbird)
  • Peoria, AZ
  • 8679 W Ludlow Dr Peoria Arizona, 85381, +1 (623) 7769045 Position Description: Responsible for the oversight, leadership...
  • 3/11/2024 12:00:00 AM

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Customer Service Manager
  • Maricopa Store (Maricopa, Arizona)
  • Maricopa, AZ
  • 20595 North John Wayne Pkwy Maricopa Arizona, 85139, +1 (520) 3487585 Position Description: Responsible for the oversigh...
  • 3/4/2024 12:00:00 AM

Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Customer Service Manager jobs
$129,088 to $182,356

Regional Customer Service Manager in Fort Lauderdale, FL
They help identify navigational challenges facing the marine transportation system, and provide the resources and services that promote safe and efficient navigation.
February 05, 2020
Regional Customer Service Manager in Fort Myers, FL
We are looking for a Customer Engagement Specialist to join our Customer Experience Team.
December 02, 2019
Responsible for service business development in the region.
January 07, 2020
Regional Customer Service Manager in Killeen, TX
Steer customer services and parts marketing activities through workshop channel.
December 11, 2019