Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Automotive Service Manager
"Premiere West Michigan Dealership" with state of the art facilities is looking for a full time Service Manager that offers great compensation. This is a great opportunity for a qualified applicant offering great stability with a growing business. Our mission is to create an atmosphere that promotes honesty, integrity, and respect.
This leadership position is hands-on and does and will be focused on the overall experience of our guests and clients. Looking to hire a terrific leader with a positive attitude and a great personality. We strive to foster an environment that offers great hospitality, while fostering teamwork, pride, and growth.
This management position is responsible for the service operation which includes both the employee experience as well as the experience for our clients. Responsible for running a successful operation which includes the development of talent and the overall production and profitability of the department.
Benefits:
Responsibilities:
Qualifications: