Regional Customer Service Manager jobs in Hamden, CT

Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

Recently Added Regional Customer Service Manager jobs

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Customer Service / Office Manager
  • A.R. Mazzotta
  • Wallingford, CT FULL_TIME
  • Manufacturing company in the Wallingford area is looking for an individual to provide top-notch service to their customers, handle general accounting duties, and provide overall office management support for their team.

    To be successful in this Customer Service / Office Manager role you will need experience and a solid understanding of the ins and outs of the manufacturing industry.

    $65K - $80K, depending on experience plus benefits package. Direct Hire.

    This customer service / office manager position offers you the opportunity to use a variety of skills! Experience working with ERP systems is required.

    Customer Service

    • Assisting customers via phone and email
    • Entering orders into the ERP system
    • Providing quotes
    • Scheduling
    • Tracking orders as needed
    • Handling customer complaints
    • Keeping customer records up to date
    Accounting

    • Invoicing
    • Purchase Orders
    • Posting accounts receivable (A/R)
    • Month end reports related to A/R
    • Collections
    Administrative / Office Management

    • Providing general administrative support as needed
    • Ordering supplies
    This is a great opportunity, and our client is eager to find the right combination of skills for this important role.

    Take 5 minutes and submit your application with your resume today. Our team reviews and considers each application!

    A.R. Mazzotta Employment Specialists is an affirmative action, equal opportunity employment agency providing job opportunities throughout Connecticut.

    #R1
  • 9 Days Ago
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Cleaner
  • Aware Manager
  • New Haven, CT FULL_TIME,PART_TIME
  • Cleaner We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition. Responsibilities C...
  • 21 Days Ago
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Manager - Infrastructure
  • AVANGRID SERVICE COMPANY
  • Orange, CT FULL_TIME
  • Header Hiring Manager: Thomas Cicale Location: Multiple CT, NY, and ME Current Job Grading: I Salary:$118,000 TO $147,500. Responsibilities The Operational Smart Grids Manager of Network Services will...
  • 20 Days Ago
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Program Manager - Strategic Initiatives
  • AVANGRID SERVICE COMPANY
  • Orange, CT FULL_TIME
  • Responsibilities The Program Manager of Environmental, Health and Safety (EHS) is a key member of the EHS team responsible for assessing, designing, and driving the implementation as well as continuou...
  • 19 Days Ago
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Automotive Store Manager
  • Monro Auto Service Centers
  • Clinton, CT FULL_TIME
  • AUTOMOTIVE STORE MANAGER As a Monro Automotive Store Manager, you will lead all aspects of everyday store and shop operations including the efficient, productive, and safe operation of our service bay...
  • 26 Days Ago
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Regional Manager- Connecticut
  • Enthuse Marketing
  • New Haven, CT FULL_TIME
  • Company Description We are a team of compassionate, inspired individuals proud of our varied business, brand and marketing expertise. A team united in our continual search of enrichment, unwavering en...
  • 11 Days Ago
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0 Regional Customer Service Manager jobs found in Hamden, CT area

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Global Client Manager
  • American Express Global Business Travel
  • Hartford, CT
  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an i...
  • 4/19/2024 12:00:00 AM
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Field Technician Laborer
  • ACV Enviro Corp.
  • Bridgeport, CT
  • **Field Technician Laborer** > Bridgeport, CT | Operations | Posted: Oct 26, 2021 **Summary** The primary purpose of the...
  • 4/19/2024 12:00:00 AM
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Customer Success Manager
  • OperationsInc
  • Norwalk, CT
  • We’re OperationsInc., one of the largest Human Resources Consulting firms in the U.S., headquartered in Norwalk, CT. We ...
  • 4/18/2024 12:00:00 AM
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Project Coordinator
  • Aston Carter
  • Bristol, CT
  • Description Take the next step in your professional development. The project coordinator position is responsible for pro...
  • 4/18/2024 12:00:00 AM
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Customer Service Agent
  • Herzog Contracting Corp.
  • New Haven, CT
  • location Herzog companies was founded in 1969 by William E. Herzog as a heavy/highway construction contractor in the Mid...
  • 4/17/2024 12:00:00 AM
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Sales Associate
  • HOT TOPIC
  • Trumbull, CT
  • Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience ...
  • 4/16/2024 12:00:00 AM
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CDL Driver Operator Class A or B
  • ACV Enviro Corp.
  • Hartford, CT
  • **CDL Driver Operator Class A or B** > Hartford, CT | Operations | Posted: Mar 29, 2021 **Summary** The primary purpose ...
  • 4/15/2024 12:00:00 AM
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CDL Driver Operator (Class A or B)
  • ACV Enviro Corp.
  • Windsor Locks, CT
  • **CDL Driver Operator (Class A or B)** > Windsor Locks, CT | Operations | Posted: Apr 29, 2021 **Summary** The primary p...
  • 4/15/2024 12:00:00 AM
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About Hamden, Connecticut

Hamden is a town in New Haven County, Connecticut, United States. The town's nickname is "The Land of the Sleeping Giant." The population was 60,960 at the 2010 census. Hamden is a suburb of the city of New Haven. The town of Hamden ranked #53 in the CNN Money list of "America's best small cities" in 2012. In 2008, Fortune Magazine and CNN Money picked Hamden as #33 on their "Best Place to Live and Launch" list, citing Hamden's great blend of urban and suburban lifestyles. The article also pointed out Hamden's exceptional education system as well as its "New England Charm". According to the U...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Customer Service Manager jobs
$146,178 to $206,499
Hamden, Connecticut area prices
were up 1.7% from a year ago
View detail

What does a Regional Customer Service Manager do?

Regional Customer Service Manager in Bismarck, ND
Highly organized and follow up skills to ensure good customer service experience.
February 02, 2020
Regional Customer Service Manager in Portsmouth, NH
Join our team as a Regional Operations Analyst and experience the satisfaction of being part of a unique culture.
January 22, 2020
Regional Customer Service Manager in Vineland, NJ
Improve customer service experience, create engaged customers and facilitate organic growth.
January 16, 2020