Regional Customer Service Manager jobs in Georgia

Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

N
Operations Manager - DCGS Customer Service
  • NANA Regional Corporation
  • Warner, GA OTHER
  • Work Where it Matters.

    RiverTech, an Akima company, is not just another federal professional solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

    At RiverTech, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

    For our shareholders , RiverTech provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

    For our government customers , RiverTech provides innovative solutions to complex engineering and operational challenges and delivers wide-ranging services for mission support, systems engineering, and IT.

    As a RiverTech employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

    Job Summary:

    RiverTech is looking for an operations Manager to work in GA. To join our team of outstanding professionals, apply today!

    Job Responsibilities:

    • Ability to communicate concisely and accurately in technical matters.

    • Extensive knowledge of large, complex aviation and/or communications-electronic ground systems' maintenance programs and their overall support requirements.

    • Develop and execute Material Strategies which support Customer requirements and meet Program objectives.

    • Develop and execute Risk & Opportunity plans to meet program material commitments & proactively manage mitigation plans.

    • Develop and execute material program plans, subcontract management plans (together with the Subcontract Administrator) -Develop and execute risk/opportunity plans to meet program objectives.

    • Advanced Microsoft Excel skillset (i.e. - pivot tables, filters, advanced formulas, macros, external data sources, automation, MS Office Integration, etc.).

    • Balance strategic thinking with tactical application of strategies to programs.

    • Balancing supply and demand to create/maintain executable schedules.

    • Collaborate with Supply Chain functions for support, as needed.

    • Monitor performance metrics and proactively act to address program and functional issues.

    • Provide comprehensive Supply Chain support for gate reviews -Oversight of subcontractor execution performance Broad management experience affording knowledge of contract administration, personnel administration, financial management, CLS, and business administration or specialized knowledge of customer requirements. Supervisory experience required.

    • Responsible for Personnel Management to include Work assignments, Counseling, Overtime assignments, Shifts, and other administrative functions.

    • Responsible for administrative matters to include Development and implementation of SOP's, ISO quality performance and document control, Time Sheet Approvals, Files management, CDRL review and submission, and Administration of certification, licensing and training documentation.

    Minimum Qualifications:

    • 3 years or more experience in a managerial position related to material management supporting DoD weapons systems, CLS and/or supply chain management support in their respective management function, to include 3 years experience working in a DoD supply chain, logistics, and weapons system management environment.

    • Experience with Prime Contract Requirements and Statements of Work (SOW) -Experience with Supplier Statements of Work (SOW).

    • Experience in a 2S0X1 Materials Management Position or Inventory Management Specialist related to CLS and Supply Chain Management preferred.

    • Experience with Operations, Supply Chain / Production Control / Procurement processes and requirements -Experience working in the DoD Aerospace & Defense industry and Federal Acquisition Regulations (FAR).

    Desired Qualifications:

    • A bachelor’s degree or higher in operations management, business or a related field, or a high school diploma or GED with several years of manager or supervisor experience.

    • Ability to build relationships among managers, partners, and employees.

    We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

    Job: Transportation, Logistics & Cargo Handlers

    Travel: No

    Organization: RiverTech, LLC

    Clearance: SECRET

    Shift: Day Job

    Work Type: On-Site

    Req ID: RIV03131

  • 21 Days Ago

S
Southern Regional Sales Manager
  • Service Express
  • Atlanta, GA FULL_TIME
  • Service Express is looking for a Regional Sales Manager to lead a sales team comprised of Senior Account Executives and Senior Account Managers within our southern region. This leader is accountable f...
  • 1 Month Ago

S
Customer Service Representative/Assistant Manager
  • SERVICE LOAN COMPANY
  • Conyers, GA FULL_TIME
  • Assistant Manager/Customer Service Representative Assistant Manager/Customer Service Job Description for Assistant Manager Classification: Nonexempt under the Fair Labor Standards Act Purpose: Assist ...
  • 24 Days Ago

F
Customer Service Manager Refreshment Services
  • Five Star Food Service, Inc.
  • Tucker, GA FULL_TIME
  • The Customer Service Manager acts on behalf of the Company and is responsible for developing strategic customer relationships that promote retention and loyalty in an assigned Division/Region. The CSM...
  • 6 Days Ago

C
Food Service Manager - Dietary
  • Crisp Regional Health System
  • Cordele, GA FULL_TIME
  • Job Description Position Title: Manager, Food Services Pay Grade: Department: 01.8110 - Dietary Job Code: Location: CRHS FLSA Status: Working Relationships Reports to: Director, Food Services Interrel...
  • 9 Days Ago

T
Regional Service Manager
  • Team Pest USA
  • Lawrenceville, GA FULL_TIME
  • Pest USA is a family owned and operated growing Pest and Termite Control Company. Established in 1971, we have proudly up held the true values of customer service and have grown into new territories a...
  • 18 Days Ago

V
Customer Service Manager
  • Van Buren Store (3rd Ave & Van Buren)
  • Phoenix, AZ
  • 302 W Van Buren St Phoenix Arizona, 85003, Position Description: Responsible for the oversight, leadership and achieveme...
  • 3/25/2024 12:00:00 AM

4
Customer Service Manager
  • 48th Street Store (S. 48th St & Baseline)
  • Tempe, AZ
  • 2700 W. Baseline Tempe Arizona, 85283, +1 (480) 3987649 Offered Pay: $17/hr., Position Description: Responsible for the ...
  • 3/25/2024 12:00:00 AM

S
Customer Service Manager
  • South Mountain Store (19th Ave & Baseline)
  • Phoenix, AZ
  • 1980 W Baseline Rd Phoenix Arizona, 85041, +1 (602) 2163901 Pay Offered: $17/hr., Position Description: Responsible for ...
  • 3/25/2024 12:00:00 AM

M
Customer Service Manager
  • Metro Store (35th Ave & Peoria)
  • Phoenix, AZ
  • 3514 W Peoria Ave Phoenix Arizona, 85029, +1 (602) 6981925 Starting Pay: $17/Hr Position Description: Responsible for th...
  • 3/21/2024 12:00:00 AM

7
Customer Service Manager
  • 7th Ave Store (7th ave & Bell Rd)
  • Phoenix, AZ
  • 17037 N 7th Ave Phoenix Arizona, 85023, +1 (602) 2163918 Position Description: Responsible for the oversight, leadership...
  • 3/14/2024 12:00:00 AM

R
Customer Service Manager
  • Redesign 101 Store (101 & W Thunderbird)
  • Peoria, AZ
  • 8679 W Ludlow Dr Peoria Arizona, 85381, +1 (623) 7769045 Position Description: Responsible for the oversight, leadership...
  • 3/11/2024 12:00:00 AM

M
Customer Service Manager
  • Maricopa Store (Maricopa, Arizona)
  • Maricopa, AZ
  • 20595 North John Wayne Pkwy Maricopa Arizona, 85139, +1 (520) 3487585 Position Description: Responsible for the oversigh...
  • 3/4/2024 12:00:00 AM

A
Customer Service Manager
  • Anthem Store (Anthem, Arizona)
  • Anthem, AZ
  • 43240 N. Black Canyon Highway Anthem Arizona, 85087, +1 (602) 2163920 Position Description: Responsible for the oversigh...
  • 3/4/2024 12:00:00 AM

Georgia is a state in the Southeastern United States.Beginning from the Atlantic Ocean, the state's eastern border with South Carolina runs up the Savannah River, northwest to its origin at the confluence of the Tugaloo and Seneca Rivers. It then continues up the Tugaloo (originally Tugalo) and into the Chattooga River, its most significant tributary. These bounds were decided in the 1797 Treaty of Beaufort, and tested in the U.S. Supreme Court in the two Georgia v. South Carolina cases in 1923 and 1989. The border then takes a sharp turn around the tip of Rabun County, at latitude 35°N, thou...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Regional Customer Service Manager jobs
$131,456 to $185,702

Regional Customer Service Manager in Fort Lauderdale, FL
They help identify navigational challenges facing the marine transportation system, and provide the resources and services that promote safe and efficient navigation.
February 05, 2020
Regional Customer Service Manager in Fort Myers, FL
We are looking for a Customer Engagement Specialist to join our Customer Experience Team.
December 02, 2019
Responsible for service business development in the region.
January 07, 2020
Regional Customer Service Manager in Killeen, TX
Steer customer services and parts marketing activities through workshop channel.
December 11, 2019