Regional Customer Service Manager jobs in Concord, NH

Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

H
Manager of Customer Service Trainee
  • Hannaford
  • Ossipee, NH FULL_TIME
    • This position looks for mobility to 2 out of the following 3 stores: North Conway, Ossipee, and Alton

    PRIMARY PURPOSE

    Management trainee program is designed to equip future managers with the skills and knowledge necessary to be effective in this position.
    Supervise all duties and responsibilities of the store associates in the absence of Store Manager. Effectively assist in the management of all Store operations and to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy.

    QUALIFICATIONS

    • A high school graduate or equivalent preferred.
    • Understanding of store operations and merchandising techniques.
    • Effective communication, customer service, and selling skills.
    • Associate must have effective interpersonal and organizational skills.
    • Ability to lead and supervise a team, demonstrated.
    • Ability and willingness to learn multiple tasks and technical requirements including, successful completion of the forklift and power jack training and strong problem-solving skills.
    • Associate must meet minimum age requirements.

    Physical Requirements

    • Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
    • Meet established volume/activity standards.
    • Stand or walk 100% of the time.
    • Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level.
    • Frequent bending, kneeling and squatting.
    • Be able to handle a variety of substances associated with cleaning materials, packaging materials and food products.
    • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
    • Ability to use computers, calculators and communication systems required to perform the job functions.

    PREFERRED REQUIREMENTS

    • Responsible for supporting management of all aspects of Center Store operations as delegated by the Center Store Manager.
    • Effectively lead all Center store associates.
    • Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations.
    • Assist in growing sales through effective merchandising strategies.
    • Maintain effective work schedules to meet production and customer service standards as well as associates’ personal needs.
    • Conduct associate performance appraisals as directed.
    • Maintain current knowledge of and adhere to all of the standard practices in the Center Store Standard Practices Manual.
    • Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.
    • Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.
    • Receive, store, process and merchandise all products in accordance with established department guidelines.
    • Maintain accurate records of production, shrink, sales, and inventory.
    • Cut, mark and stock product, as required.
    • Assist in communicating department and company policies to associates.
    • Perform various department functions as needed to meet production and customer service guidelines.
    • Treat all store information as strictly confidential.
    • Assist in special projects.
    • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

    Salary range is between $18.95 - $27.25 Hrly

    Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

    Job Type: Full-time

    Pay: $18.95 - $27.25 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Parental leave
    • Vision insurance

    Shift:

    • 8 hour shift

    People with a criminal record are encouraged to apply

    Work Location: In person

  • 4 Days Ago

S
Customer Service Manager
  • Solus Accident Repair Centres
  • Epsom, NH FULL_TIME
  • Overview Are you able to mentor and lead a team with focus on the customer and what matters to them, while promoting Solus & Aviva values, principles and goals at one of our award-winning sites? Respo...
  • 22 Days Ago

H
Customer Service Manager Trainee (H)
  • Hannaford
  • West Lebanon, NH FULL_TIME
  • Address: USA-NH-West Lebanon-8 Market Street Store Code: Store 08266 MANAGEMENT (2741258) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still...
  • Just Posted

H
Customer Service Manager Trainee (H)
  • Hannaford Supermarkets
  • West Lebanon, NH FULL_TIME
  • Address: USA-NH-West Lebanon-8 Market Street Store Code: Store 08266 MANAGEMENT (2741258) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still...
  • 1 Month Ago

H
Customer Service Manager Trainee (H)
  • Hannaford
  • London, NH FULL_TIME
  • Address: USA-NH-New London-295 Newport Road Store Code: Store 08246 Management (2741254) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still ...
  • Just Posted

H
Customer Service Manager Trainee (H)
  • Hannaford
  • Plymouth, NH FULL_TIME
  • Address: USA-NH-Plymouth-Route 25 Hatch Plaza Store Code: Store 08248 Management (2741256) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is stil...
  • 4 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Regional Customer Service Manager jobs found in Concord, NH area

E
Online Survey Taker. Earn up to $25 per survey. - Remote
  • Earn Haus
  • Concord, NH
  • Job description We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you ar...
  • 3/28/2024 12:00:00 AM

T
Store Lead
  • Tailored Brands, Inc.
  • Newington, NH
  • Partner with your Store Manager to support store team members to achieve sales performance expectations through active c...
  • 3/28/2024 12:00:00 AM

T
Store Lead
  • Tailored Brands
  • Newington, NH
  • Partner with your Store Manager to support store team members to achieve sales performance expectations through active c...
  • 3/28/2024 12:00:00 AM

F
Energy Engineer I
  • Franklin Energy
  • Concord, NH
  • COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the...
  • 3/27/2024 12:00:00 AM

H
FT Assistant Manager Customer Service
  • Hannaford
  • Keene, NH
  • Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected...
  • 3/27/2024 12:00:00 AM

F
Energy Engineer II
  • Franklin Energy
  • Concord, NH
  • COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the...
  • 3/26/2024 12:00:00 AM

A
Client Managing Partner - Healthcare & Pharma
  • Acxiom LLC
  • Concord, NH
  • The Client Managing Partner owns the relationships with multiple of Acxioms accounts and clients. Oversees and maintains...
  • 3/26/2024 12:00:00 AM

F
Energy Engineer II
  • Franklin Energy
  • Bedford, NH
  • COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the...
  • 3/26/2024 12:00:00 AM

Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon. Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Customer Service Manager jobs
$139,025 to $196,394
Concord, New Hampshire area prices
were up 1.4% from a year ago

Regional Customer Service Manager in Bismarck, ND
Highly organized and follow up skills to ensure good customer service experience.
February 02, 2020
Regional Customer Service Manager in Portsmouth, NH
Join our team as a Regional Operations Analyst and experience the satisfaction of being part of a unique culture.
January 22, 2020
Regional Customer Service Manager in Vineland, NJ
Improve customer service experience, create engaged customers and facilitate organic growth.
January 16, 2020