Regional Customer Service Manager jobs in Bridgeport, CT

Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Service Technician, Compressor Technique - Bridgeport, CT
  • Atlas Copco Compressors LLC -North America Customer Center
  • Bridgeport, CT FULL_TIME
  • Service Technician, Compressor Technique - Bridgeport, CT
    Functional area: Service
    Country: United States
    City: Bridgeport, CT
    Company name: Atlas Copco Compressors LLC
    Date of posting: Feb 8, 2024

    Passionate people create exceptional things

    Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

    Were everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

    Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

    Join us on our journey for a better tomorrow.

    Your Role

    Is your day successful if you can keep the machines running and if customers are satisfied with your work? As a service technician, do you enjoy having a team of colleagues that looks after your daily planning, makes sure the right spare parts you need are delivered on time and supports you remotely when you are facing more complex technical issues?

    We are looking for someone who loves to work autonomously in a diversity of companies. Do you enjoy travelling to different customers in your dedicated region? You can start your day from home and drive to the customer with a company vehicle equipped with safe tools.

    Do you get energy when you can learn new things? Our customers have a range of different types of compressors with a variety of technologies (from mechanical, electronic to Internet Of Things and complex control mechanisms) allowing you to grow in techniques and specializations based on your interests and experience. We are proud of our dedicated training academies, supported by experts who are also reflecting on what service will look like in the future.

    Do you have an affinity with working with machines, and, above all, are you eager to work and to be trained as a service technician?

    Then we would like to get to know you better and to see if you click, not only with our position as service technician, but also with our own company values.

    Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment. Prior to and following preventative maintenance and repairs, test and document the proper operating parameters of the equipment.

    Document all work performed daily using company provided hardware and software. Develop rapport with customers through effective communication, interpersonal skills, and professionalism.

    Display the ability to manage time accordingly. Must have the ability to work and solve problems independently. Promote and practice proper safety procedures and the correct use of personal protective equipment at all times.

    Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-orientated image to customers while performing duties in accordance with Atlas Copco standards.

    Perform other duties as assigned.


    To succeed, you will need

    1-2 years of technical experience maintaining and repairing various types of mechanical and electrical equipment. Strong mechanical and electrical skills with demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics. Experience in HVAC a plus.

    Education:

    High School diploma or equivalent required with technical training in electrical, hydraulics, and/or pneumatics preferred. Knowledgeable of HVAC preferred.

    Skills:

    Able to work independently with strong self-management and professionalism. Able to complete work within assigned deadlines. Computer proficiency as required for communication, research, work orders and programming various controllers. Excellent customer service and communications skills (oral and written). Must be fluent in English and have a valid driver's license.

    Employees will be subject to random drug testing.

    Must be able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.

    Travel expectations:

    Service Van that goes home every night.

    Company laptop and cell phone provided.

    Must be available for a rotating schedule of on-call work on evenings, weekends and holidays, split between the current Technicans.



    In return, we offer you

    Choose your career with us!

    Drive your Career, Explore Opportunities, Realize your Passion . . .

    Attractive benefits Include:

    • Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
    • Health insurance/ Dental insurance/ Vision insurance
    • Competitive Paid time off
    • Life & Disability insurance
    • Salary based on knowledge, skills, and experience. Salary range of $24.70hr - $36.55hr

    City
    Bridgeport, CT


    Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can further develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible. www.atlascopco.com/compressor-jobs

    Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.


    Atlas Copco Compressors LLC -North America Customer Center is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

     

  • 1 Month Ago

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Hs prs regional supervisor
  • Lutheran Immigration and Refugee Service
  • Bridgeport, CT FULL_TIME
  • If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the Senior Assistant Director for Family Reunification, the ...
  • 1 Month Ago

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Customer Service-Self Storage Manager
  • Public Storage
  • Bridgeport, CT FULL_TIME
  • Company DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now!Earn $16.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time S...
  • Just Posted

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Customer service
  • Marshalls
  • Bridgeport, CT FULL_TIME
  • JOB DESCRIPTION All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises tha...
  • 23 Days Ago

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Safety Manager
  • Lewis Tree Service, Inc.
  • Bridgeport, CT FULL_TIME
  • DescriptionThe Safety Manager is responsible for executing the Safety initiatives across Lewis to enhance the safety culture and identify, evaluate, and control risks necessary to implement strategies...
  • 1 Month Ago

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Executive Assistant
  • Real Estate Developer/Owner/Manager
  • Fairfield, CT PART_TIME
  • Job Summary: We are seeking a highly organized and detail-oriented Executive Assistant to provide administrative support. The ideal candidate will have strong computer literacy skills, excellent organ...
  • 4 Days Ago

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0 Regional Customer Service Manager jobs found in Bridgeport, CT area

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Customer Experience Manager
  • Five Below
  • Danbury, CT
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 3/29/2024 12:00:00 AM

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Executive Client Management
  • Tata Consultancy Service Limited
  • Milford, CT
  • Job Description: The Executive-Client Management position would be responsible for independently performing day-to-day t...
  • 3/29/2024 12:00:00 AM

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Store Lead
  • Tailored Brands, Inc.
  • Milford, CT
  • Partner with your Store Manager to support store team members to achieve sales performance expectations through active c...
  • 3/29/2024 12:00:00 AM

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Store Lead
  • Tailored Brands
  • Milford, CT
  • Partner with your Store Manager to support store team members to achieve sales performance expectations through active c...
  • 3/29/2024 12:00:00 AM

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Customer Success Manager
  • CrushBank
  • Syosset, NY
  • Job Description Customer Success Manager Role: As Customer Success Manager at CrushBank, you are the quarterback for cus...
  • 3/28/2024 12:00:00 AM

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Assistant Store Managers -Riverhead
  • Stop & Shop BB
  • Riverhead, NY
  • 12-22-2021 **Assistant Store Managers -Riverhead** Store Management 16134BR Job Description **We are currently looking t...
  • 3/28/2024 12:00:00 AM

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Manager, Customer Service
  • Adapt Health LLC
  • Roslyn Heights, NY
  • Job Type Full-time Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical ...
  • 3/27/2024 12:00:00 AM

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Part Time Customer Experience Manager, Nights and Weekends
  • Michaels Stores, Inc.
  • Stamford, CT
  • Store - STAMFORD, CT Position is for Nights and Mainly weekends only. Deliver a customer centric shopping experience by ...
  • 3/25/2024 12:00:00 AM

Bridgeport is a historic seaport city in the U.S. state of Connecticut. It is in Fairfield County, at the mouth of the Pequonnock River on Long Island Sound, 60 miles from Manhattan and 40 miles from The Bronx. It is bordered by the towns of Trumbull to the north, Fairfield to the west, and Stratford to the east. As of 2017, Bridgeport had an estimated population of 146,579, which made it the largest city in Connecticut and the fifth-most populous in New England. The Greater Bridgeport area is the 48th-largest urban area in the United States. The showman P. T. Barnum was a resident of the cit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Customer Service Manager jobs
$153,900 to $217,407
Bridgeport, Connecticut area prices
were up 1.7% from a year ago

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