Regional Claims Manager jobs in Springdale, AR

Position Summary

The role of the Sterile Processing Manager reports to the Director of Surgical Services Operations. This position is responsible for managing and planning the day-to-day functions of the Sterile Processing department. This position assists the director in establishing and maintaining unit policies and procedures. The manager establishes effective working relationships with all constituencies including patients, patient families, physicians, employees, volunteers and vendors.

Essential Position Responsibilities

• Assist the director with hiring, orienting, and supervising staff
• Responsible for all departmental functions in support of the hospital mission, vision, and facility goals
• Meet with staff and administration team on a regular basis to solve problems, improve quality and efficiency of patient care
• Evaluate personnel, maintaining financial compliance, record keeping and reporting, and assists in achieving quality patient care, national patient safety goals and regulatory requirements
• Strive to improve and facilitate patient care and satisfaction supported with evidenced-based practices
• Identify the cost-effective systems needed to support the business of the department, considering business trends, resource availability and changes in customers
• Assist in creating and implementing QI objectives in areas of sterile processing
• Resolve problems that arise in the normal course of the work
• Issue disciplinary action for employees as necessary, partnering with the director
• Ensure that program and services meet accrediting standards for the Joint Commission and other accrediting programs and nationally recognized associations
• Assist with educating staff with departmental equipment, techniques, processes, and policies

Qualifications

• Education: High school diploma or GED, required.
• Licensure and Certifications: CRCST and BLS, required.
• Experience: Minimum 3 years’ experience in a sterile processing department, required. Previous supervisory or leadership experience, preferred.

Work Environment: This position will spend approximately 80% of the time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs and 20% of time sitting while performing work in a standard office environment. This position will be exposed to bodily fluids, communicable diseases, and radiation. This position will serve a culturally and linguistically diverse patient population.