Regional Claims Manager jobs in Richmond, VA
Regional Claims Manager manages the operations of an insurance claims department to meet operational, financial, and service requirements. Oversees the intake and processing of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Being a Regional Claims Manager manages appraisal and examination staff and processes. Assures timely and proper disposition of claims based on policy provisions. Additionally, Regional Claims Manager recommends and implements best practices to ensure complete and thorough claim settlements, legal reviews, and investigations following company policies and insurance industry regulations. Determines the value of settlements for escalated claims. Manages negotiations of settlements and administration of claims in litigation. Typically requires a bachelor's degree. Typically reports to top management. The Regional Claims Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Regional Claims Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added Regional Claims Manager jobs
Manager, Claims QA
- James River Group
-
Richmond, VA
FULL_TIME
-
Come grow with James River Insurance!
James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs.
At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2023, 2022, and 2021 Top Workplaces USA awards.
James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company.
Job Summary
The Manager, Claims Quality and Training is responsible for assuring the Claims department is adhering to the company’s Claims handling standards, ensuring Claim professionals maintain appropriate licensing, and developing training to advance continuous improvement. The Manager, Claims Quality and Training manages the quality assurance team members by providing guidance, coaching, and monitoring of day-to-day work product. This position supports the Claims department in achieving excellence in service quality and claim resolution, in accordance with state and company guidelines.
Duties and Responsibilities- Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
- Responsible for leading the quality and learning and development functions within the Claims department
- Analyze and audit claims to ensure accurate coverage analysis, investigation, valuation, reserving, and disposition of claims
- Work with Claims Leadership to refine, update and maintain Claims best practice guidelines
- Partner with internal stakeholders to ensure the efficacy of the Claims audit program
- Manage the Claims quality assurance program
- Monitor Examiner licensing and training
- Develop and deliver all Claims learning and development programs to improve job performance effectively and efficiently within the Claims department
- Ensure learning and development programs are in line with the overall cadence and tenor of enterprise training and development programs by partnering with the Human Resources department
- Analyze data on the effectiveness of Claims training programs and reporting the ROI of training and development initiatives
- Develop and maintain library of training materials and tools
- Ensure that project and department milestones and goals are met
- Interview, select and train new employees
- Guide and help team members with project issues
- Responsible for continued development of Claims best practices and procedures
- Track employee performance and provide regular and appropriate feedback
- Provide employee feedback through regular check-ins and writing and delivering performance reviews
- Lead team through obstacles and time constraints to overcome barriers and successfully deliver results
- Advanced knowledge of claims handling principles and best practices
- Advanced knowledge of multiple P&C lines of business
- Advanced knowledge and experience managing claims and litigation process
- Ability to work on assignments that require a high technical level of expertise due to complexity and exposure, under minimal supervision
- Ability to stay current on emerging trends in learning design and development
- Ability to convey both technical and conceptual material in a clear and concise manner
- Excellent written and verbal communication skills
- Ability to develop an operation plan that aligns with and supports the overall business goals
- Ability to provide insights and recommendations from quantitative and qualitative data
- Ability to identify and make process and procedure improvement recommendations
- Ability to demonstrate business acumen and forward thinking-skills
- Ability to lead, motivate, influence, and mentor staff
- Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable
- Excellent organizational skills
- Ability to effectively communicate with all levels of the organization
- Advanced proficiency in MS Office (Word, Excel, Outlook)
- Ability to travel occasionally
- Bachelor’s Degree in related field required
- Minimum seven years’ insurance claims industry experience required
- Minimum of two years of people management experience required
- Three years’ experience with program instructional design, development and delivery preferred
- Three years’ experience with insurance quality assurance preferred
#LI-Remote - 15 Days Ago
Regional Manager
- Confidential
-
Richmond, VA
FULL_TIME
- Job Summary: As a Regional Manager, you will play a pivotal role in overseeing and optimizing the operations of multiple offices within a designated region. Your primary responsibility is to ensure th...
- 7 Days Ago
Regional Manager
- 50 Floor
-
Richmond, VA
FULL_TIME
- Type: Full Time What We're Looking For... A dynamic, service-driven Regional Manager (RM) for our branch office location. The RM will be responsible for the overall management of all aspects of multip...
- 23 Days Ago
Regional Manager
- MEDIKO INC
-
HENRICO, VA
OTHER
- Job Details Job Location: MEDIKO Corporate - HENRICO, VA Position Type: MEDIKO Employee - Full Time Education Level: No Sign on Bonus Salary Range: Undisclosed Job Shift: Other/Varied Job Category: #F...
- 1 Month Ago
Regional Manager
- The Franklin Johnston Group
-
Richmond, VA
FULL_TIME
- JOB TITLE: Regional Manager REPORTS TO: SVP of Property Operations and/or President FLSA STATUS: Exempt JOB SUMMARY: We are currently searching for a Regional Manager to oversee a portfolio of apartme...
- 1 Month Ago
Workers Compensation Adjuster
- TheBest Claims Solutions
-
Richmond, VA
FULL_TIME
- Workers Compensation Adjuster RICHMOND, VA 23218 $70,000 - $85,000 PER YEAR, DEPENDING ON EXPERIENCE Job Description Our client is looking to add a full time Workers Compensation Adjuster to their sta...
- 1 Month Ago
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0 Regional Claims Manager jobs found in Richmond, VA area
Actuary
- Humana
-
Richmond, VA
- Become a part of our caring community and help us put health first The Actuary, Analytics/Forecasting analyzes and forec...
- 4/19/2024 12:00:00 AM
Sr. Actuary, Life and AD&D Pricing
- Lincoln Financial Group
-
Richmond, VA
- Alternate Locations: Work from Home; Atlanta, GA (Georgia); Boston, MA (Massachusetts); Charlotte, NC (North Carolina); ...
- 4/19/2024 12:00:00 AM
Underwriting Director - Small Commercial
- Berkley
-
Glen Allen, VA
- Company Details: Berkley Mid-Atlantic Insurance Group (BMAG) is a property and casualty insurance provider serving the M...
- 4/19/2024 12:00:00 AM
System Analyst
- Tri-Force Consulting Services, Inc.
-
Richmond, VA
- Job Description Title: System Analyst Duration: 04 Months Client: Virginia Information Technology Agency Location: Richm...
- 4/19/2024 12:00:00 AM
Groomer $500+ dollar employment bonus
- The Dog Stop Richmond (TDS-0037)
-
Richmond, VA
- Seeking a trained and experienced dog groomer for The Dog Stop. Must be skilled and provide professional advice to the p...
- 4/19/2024 12:00:00 AM
Senior Director - Inland Marine Product Line Leadership
- Markel Corporation
-
Richmond, VA
- What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The ...
- 4/19/2024 12:00:00 AM
Senior Claim Adjuster
- Fcci Group
-
Richmond, VA
- ** Senior Claim Adjuster** **Job Category****:** Adjusters **Requisition Number****:** SENIO002254 Showing 1 location **...
- 4/19/2024 12:00:00 AM
Counsel / Regulatory Specialist
- Allianz
-
Richmond, VA
- The role of Counsel/Regulatory Specialist working within our Legal team in Richmond Virginia, as part of a larger global...
- 4/18/2024 12:00:00 AM
About Richmond, Virginia
Richmond (/ˈrɪtʃmənd/) is the capital of the Commonwealth of Virginia in the United States. It is the center of the Richmond Metropolitan Statistical Area (MSA) and the Greater Richmond Region. Richmond was incorporated in 1742 and has been an independent city since 1871.
As of the 2010 census, the city's population was 204,214; in 2016, the population was estimated to be 223,170, making Richmond the fourth-most populous city in Virginia. The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state.
Richmond is located at the fall line of the James R...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Claims Manager jobs
$156,006 to $218,491
Richmond, Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Regional Claims Manager do?
Regional Claims Manager in Tucson, AZ
As a Regional Contract Claims Manager, located in our Broomfield, CO office, you will have responsibility for claims management within your assigned region.
December 13, 2019
Regional Claims Manager in Las Cruces, NM
Paul Martin of Colorado seek an unspecified amount of damages against defendants Shelly Reams, former administrator of the Wyoming Aeronautics Commission; members of the Cheyenne Regional Airport Board; Dave Haring, manager of the Cheyenne airport; and Great Lakes Aviation.
February 18, 2020
Regional Claims Manager in Passaic, NJ
Aligning performance of regional teams, to support delivery of the wider Third-Party Claims Targets & Objectives.
January 16, 2020