Recruiting Supervisor supervises the activities of the employment department. Oversees a company's recruiting programs, policies, and procedures to develop and utilize various sources of potential applicants to fulfill staffing needs. Being a Recruiting Supervisor reviews and approves content and placement of job postings in newspapers, magazines, trade or professional journals, or online media. Maintains relationships with and visits high schools, trade schools, colleges, job fairs, and related venues as part of recruiting efforts. Additionally, Recruiting Supervisor, a level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
We are in the people business. People that work with us enjoy their co-workers and work environment and the challenges that comes with delivering a great customer experience in a very competitive industry. We are constantly growing and are looking for individuals who fit our culture and have the talent and skill set necessary to achieve both our company and individual goals.
Come join the right team and get your career on track!
About the Job
If you come join us as a Customer Experience Supervisor, you can expect to:
1. Develop and coach customer service team
2. Manage multiple communication channels including phone calls, emails, text and chat
3. Work closely with Sales and Operations to support & facilitate high quality customer service
4. Connect with existing customers to evaluate & upgrade customer experience.
5. Review reports & KPI's to implement productivity and efficiency enhancements
The position is full time Monday to Friday with occasional Saturday
Benefits
We know that your time is valuable, and when you spend it with us, you should benefit. We offer the following highly competitive benefits to our full-time team members:
1. Salary & Bonuses
2. Medical & Dental, Vision Coverage and Life Insurance
3. 401 K Retirement savings with matching
4. Paid vacation, holidays, and sick days
5. Paid Training and advancement opportunities
Who We Need
You will do well in the Customer Experience Supervisor role with us if you are/have:
1. Strong experience in Call Center Operations
2. A desire to be a leader
3. A problem solver
4. An enthusiastic & great attitude!
5. A team player who likes a fast paced environment
We look forward to receiving your email.
Apply today at https://termio.bamboohr.com/jobs/