Recreational Therapy Director jobs in Alabama

Recreational Therapy Director directs the programs and staff of the recreational therapy department including policies and procedures. Sets and implements guidelines for recreational therapy programs. Being a Recreational Therapy Director conducts patient programs in areas of social interaction, theater, games, crafts, and music. Communicates the results of patient care to other health services. Additionally, Recreational Therapy Director may require an advanced degree. Typically reports to top management. May require professional certification. The Recreational Therapy Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Recreational Therapy Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Director, Technical Customer Support
  • Therapy Brands
  • Birmingham, AL FULL_TIME
  • Company Description

    Therapy Brands is the leading healthcare technology partner for mental, behavioral, and rehabilitative therapy. Our purpose-built and all-in-one practice management, data, and billing solutions drive exceptional clinical and financial outcomes. 

    Thousands of therapy practices rely on us as a trusted partner, to make their lives simpler and more efficient, improve revenue, and enable them to focus on patient care.

    For more information, explore our solutions at therapybrands.com

    Job Description

    We are looking for a talented and experienced Director, Technical Customer Support to lead the US based Support team. In this role, you are expected to oversee the activities related to the US based Customer Support team, mentor, lead and staff this growing group of accomplished engineers. Collaborate with other Support teams, Product managers, R&D teams, Sales and Marketing.

    As a Director, Technical Customer Support in Therapy Brands you will:

    • Lead, staff and grow Therapy Brands’s Technical Support team that is part of product teams and located in the US
    • Manage day to day Tier-3 technical product support operations and provide support and direction to the Technical Support teams.
    • Provide leadership through coaching, feedback, development goals, and performance management.
    • Take data driven approach to drive clarity in multiple teams by clearly and concisely reporting customer issues and the progress.
    • Mentor team leaders and team members with regards to the customer journey and driving customer happiness.
    • Define and implement methods, procedures, tools, and policies to ensure that high-quality service is delivered to customers.
    • Ensure high level of technical knowledge is maintained within the technical support teams.
    • Establish and manage communication channels within technology teams and among other departments( T1/T2 customer care/success and product mgmt), — being the liaison to CTO and technology leaders to provide updates to the Senior Management Team.
    • Need a strong ability to prioritize and multi-task in a collaborative, fast-paced environment.

    Qualifications

    • Excellent management and leadership and able to gain the respect of a high performing support group.
    • 5 years of experience with 2nd/3rd level technical support for software products.
    • At least 4 years in directly managing a technical support team and managing managers - hiring, performance issues, team motivation, attrition management, mentoring, career progressions, etc.
    • Experience with supporting products with impact on business/productivity.
    • Experience with supporting enterprise customers.
    • Experience with supporting SMB SaaS products/customers.
    • Experience with SAL driven 24x7 support operations.
    • Excellent analytical and problem-solving skills.
    • Customer orientation and excellent interpersonal skills.
    • Excellent English verbal and written communication skills.
    • To be on call 24x7 (on occasion).
    • To work weekends and holidays (on occasion).

    Additional Information

    While we've outlined some key qualities we typically seek, it's essential to remember that there might be additional unique strengths and talents you possess that would make you an exceptional match for us, even if they're not explicitly mentioned. Studies have consistently highlighted the significance of this principle, particularly for individuals from disenfranchised backgrounds, including women and other marginalized groups. These individuals often hesitate to apply unless they meet every single requirement, unlike their male counterparts who are more inclined to apply when they meet around 60% of the criteria. 

    The message we want to convey is that taking a leap of faith and applying can be incredibly rewarding. Your distinct abilities and perspectives could be exactly what we need to create a more diverse and inclusive team. So, don't hesitate—apply today and let's explore the exciting possibilities together! 

    All your information will be kept confidential according to EEO guidelines.

    At Therapy Brands, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.

    We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community. ​

    ​We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status. 

    Therapy Brands is an equal opportunity employer. 

  • 22 Days Ago

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Clinic Director
  • ATI Physical Therapy
  • Tuscaloosa, AL FULL_TIME
  • Overview This position is eligible for up to a $10,000 Sign-On Bonus and a $25,000 Loan Reimbursement. Stronger Together: ATI is the largest outpatient orthopedic physical therapy company under one br...
  • 20 Days Ago

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Clinic Director
  • Phoenix Physical Therapy
  • Troy, AL FULL_TIME
  • Our growing, outpatient physical therapy clinic is looking for a talented, caring Physical Therapist to join our team with a focus on positive patient results. Our community-centered clinics offer our...
  • Just Posted

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Clinic Director
  • P4 Physical Therapy
  • Florence, AL FULL_TIME
  • Overview Clinic Name: P4 Physical Therapy Position: Physical Therapist Location: Florence, Alabama Employment Type: PRN Minimum Experience: 1 Years We are Seeking: P4 Physical Therapy is looking for a...
  • 1 Month Ago

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0206 - Birmingham AL - Store Sales Specialist
  • REI (Recreational Equipment Inc.)
  • Birmingham, AL OTHER
  • Overview: Come shape the future of the outdoors REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of t...
  • 4 Days Ago

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Clinic Director - Multisite
  • ATI Physical Therapy
  • Troy, AL FULL_TIME
  • Overview The Multisite Clinic Director is responsible for the management of two or more physical therapy clinics, overall patient and employee satisfaction, as well as for the evaluation and treatment...
  • 24 Days Ago

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Memory Care Director
  • Maplewood Mill Pond LLC
  • West Yarmouth, MA 02673, MA
  • Memory Care Director Want to know what makes our employees eager about going to work every day? The people we serve. Bei...
  • 3/29/2024 12:00:00 AM

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ACT Team Psychiatric Nurse
  • Cumberland River Behavioral Health, Inc.
  • Barbourville, KY
  • Job Title: Assertive Community Treatment (ACT) Team Psychiatric Nurse Qualifications: The psychiatric nurse may have a m...
  • 3/29/2024 12:00:00 AM

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MUSIC/ART THERAPIST
  • UHS
  • Ocala, FL
  • Responsibilities The Vines Hospital, located in Ocala, FL is a premier behavioral health facility offering individualize...
  • 3/29/2024 12:00:00 AM

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Assistant/Associate Professor - Occupational Therapy Program
  • University of Mary Hardin-Baylor
  • Belton, TX
  • The University of Mary Hardin Baylor seeks qualified faculty for its Masters of Science in Occupational Therapy program,...
  • 3/29/2024 12:00:00 AM

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Medical Oncology Medical Director
  • OHSU
  • Astoria, OR
  • Department Overview The Knight Cancer Institute, an NCI-designated comprehensive cancer center and part of Oregon Health...
  • 3/29/2024 12:00:00 AM

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Senior Director of Philanthropy & Advancement
  • JCCs of North America
  • Los Gatos, CA
  • Minimum Qualifications: Salary: $135,000 - $150,000 Agency Information: Amenities include fitness center, heated pool, c...
  • 3/29/2024 12:00:00 AM

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Recreation Leader
  • Rockville Skilled Nursing and Rehabilitation Center
  • Rockville Centre, NY
  • Rockville Skilled Nursing and Rehabilitation Center - Recreation Leader NOW OFFERING DAILY PAY! Rockville Skilled Nursin...
  • 3/29/2024 12:00:00 AM

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DIRECTOR OF ACTIVITIES
  • HC&N Healthcare Solutions
  • Stony Brook, NY
  • HC&N Healthcare Solutions - DIRECTOR OF ACTIVITIES DEPARTMENT: ACTIVITIES DIRECTOR OF ACTIVITIES JOB SUMMARY: The Direct...
  • 3/29/2024 12:00:00 AM

Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state. Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Recreational Therapy Director jobs
$73,096 to $125,356

Recreational Therapy Director in Waco, TX
Build your credentials with a flexible, online program that empowers you with the educational foundation necessary for a successful career in recreation therapy.
January 29, 2020
Recreational Therapy Director in Concord, NH
Recreation Therapy improves functioning through meaningful therapeutic activities.
February 19, 2020
Recreational Therapy Director in Utica, NY
The directors are to overlook the three departments and each supervisor of the sub-departments.
December 04, 2019