Records Manager develops and manages the company records department and information management programs. Responsible for overseeing the storage, backup, maintenance, reproduction, protection, and disposition of all records. Being a Records Manager evaluates and recommends media formats and storage requirements to be used for records/information. Ensures that processes and policies that comply with all regulatory requirements for record retention are followed. Additionally, Records Manager designs and implements systems and processes to protect and secure critical records and information. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Records Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Records Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Summary of Position:
This position performs technical duties in the maintenance of department records with this position having a primary focus on reception.
MAJOR DUTIES
Enters traffic accidents, citations, criminal reports, parking tickets, animal impounds, vehicle impounds, court dispositions and other data into an electronic database system.
Answers telephone and greets visitors; provides information and assistance; provides notary services; conducts background and record checks; receives open records requests.
Enters calls into the computer aided dispatch system.
Types dictation for officers.
Tracks and records vehicle impound information.
Routes, processes, scans and copies a variety of reports.
Processes taxi, gaming, liquor, and door-to-door permits.
Files documents.
Reviews and corrects monthly statistical reports.
Receives, processes and receipts fees and other payments.
Confirms and faxes warrants.
Prepares bank deposits.
Performs related duties.
KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of modern office practices and procedures.
Knowledge of city and departmental policies and procedures.
Knowledge of computers and job-related software programs.
Knowledge of records management guidelines.
Knowledge of open records laws.
Skill in prioritizing and organizing work.
Skill in the provision of customer services.
Skill in the maintenance of files and records.
Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
Skill in oral and written communication.
SUPERVISORY CONTROLS
The supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES
Guidelines include city and department policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.
COMPLEXITY/SCOPE OF WORK
The work consists of related technical and customer service duties. Frequent interruptions contribute to the complexity of the position.
The purpose of this position is to perform technical duties in the maintenance and processing of department records. Successful performance contributes to the efficiency and effectiveness of department operations.
CONTACTS
Contacts are typically with co-workers, other city employees, representatives of other law enforcement agencies, court personnel, and members of the general public.
Contacts are typically to give or exchange information, resolve problems, and provide services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, stooping, walking, bending or crouching. The employee occasionally lifts light objects.
The work is performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.
Records Technician Full Job Description
Required Documents to Attach:
Minimum Qualifications:
City of Bismarck Benefits Summary
Additional Information:
Must be legally authorized to work in the United States. No sponsorships considered. Subject to pre-employment drug testing and background checks.
The City of Bismarck is an Equal Opportunity Employer. We encourage minority and female applicants to apply.
*For technical issues please contact recruiting at 701-355-1333 or email kduncan@bismarcknd.gov
Employment Type: Full Time Regular