Rate Analyst jobs in Kansas City, KS

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Dealer Role: 

• Ability to deal poker in order to provide a courteous and entertaining experience.
• Accept direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met.
• Initiate courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity.
• Sponsor new dealers as needed in order to provide new hires with adequate on the job training.
• Protect the integrity of the game through visual observation of all guests and game layout 
• Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses and ashtrays from empty seats.
• Present oneself as a credit to the Company and encourages others to do the same. 
• Performs accurate chip transactions.
• Observe all customer bets.
• Notify Poker Leadership immediately of any irregularities or any customer requests which are outside of a Poker Dealer's authority or knowledge.
• Meet department uniform, appearance and grooming requirements.
• Must adhere to regulatory, department and company policies
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.

Host Role

• Operate computerized and/or manual poker seating reservation system.
• Assist in coordinating general requests from guests and players within the poker room with various departments, including basic host functions.
• Assist in coordinating poker tournaments and other special events within the poker room.
• Maintain familiarity with company activities and events and responds to customer inquiries.
• Responsible for maintaining an impressed bank and ensuring the impressed bank is balanced at all times.
• Perform daily chip transfers from the main bank to the poker bank.
• Assist in the handling of all guest related matters with positive outcomes on disagreements in a consistent, professional manner.

• Meet department uniform, appearance and grooming requirements.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.

BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High school diploma or equivalent

• Three to six months related experience and/or training; or equivalent combination of education and experience preferred

• Previous casino experience preferred
• General Casino Poker knowledge preferred

• Must be fast and accurate in handling cash
• Must possess good manual dexterity for quick and accurate handling of chips and money
• Must possess excellent interpersonal skills

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer