Racing and Sports Shift Supervisor jobs in Rio Rancho, NM
Racing and Sports Shift Supervisor supervises and coordinates the work of racing and sports book personnel during an assigned shift. Ensures compliance with federal and state gaming regulations. Being a Racing and Sports Shift Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Racing and Sports Shift Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Racing and Sports Shift Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Racing and Sports Shift Supervisor jobs
- Sandia Resort And Casino
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Albuquerque, NM
FULL_TIME
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Position Summary
Responsible for the success of one of the Sandia Resort and Casino food outlets. Responsible for supervising the day to day operations on assigned shift by spending a minimum of 90% of their time on the floor interacting with guests on the floor and coaching employees. Ensures that the proper levels of service are provided based on forecasted needs and daily business volumes. Solicits guest’s feedback by direct interaction and comment cards as a means to continually improve. Maintains a neat, clean, organized, safe and comfortable work environment for employees and guests at all times. Teaches, reinforces and leads employees by creating a positive and supportive environment. Enforces all regulatory internal controls, policies and procedures and utilizes progressive discipline as needed. Enforces all appearance and uniform guidelines.
Supervision Exercised
Supervised by the Outlet Manager.
Supervises servers, host/hostess, bussers, bartenders, cocktail servers and barbacks as assigned.
Major Duties and Responsibilities
Customer Service
- Responsible for all food and beverage employees to provide every guest with fast, friendly and timely service.
- Visits every guest at every table during their Supervisory shift to ensure service and food quality meet the expectations of the guests and that issues are resolved prior to the guest departing the outlet.
- Investigates and resolves guest complaints about food quality and service in a timely fashion.
- Reinforces customer service skills taught in FOCUS Class.
- Ensures standards to provide clean and safe food and beverage areas for guests and employees at all times.
- Facilitation of Daily Stand Up Meetings by shift to ensure the communication of property information with follow up checks to ensure understanding.
Supervisory
- Uses progressive discipline policy to provide verbal and written warnings in regards to departmental policies.
- Conducts 90 Day and Annual Performance Appraisals for employees in a timely manner.
- Prepares weekly work schedules for assigned shift based on guidelines and budget for that outlet. Makes staffing adjustments based on daily volume of business and budgeted labor percentages as necessary
- Ensures all employee call-ins are logged per attendance policy and recommended action taken if necessary.
Health, Safety and Compliance
- Ensures that workers are in compliance with health and safety standards and regulations.
- Ensures that all food and beverage products served meet the established standards and ensures temperature logs are completed and filed every shift as applicable.
- Ensures that all service equipment is handled safely and with reasonable care, reporting mechanical problems to the proper department for repair.
- Ensures that MICROS cash registers are maintained and closed out at the designated times as well as back up kits are in place for use during power outages.
- Ensures that proper security measures are taken for safekeeping of funds to and from the casino vault.
Communications
- Conducts Stand-Up meetings with employees daily on every shift to distribute communication regarding changes, specials, promotions, service steps and procedures.
- Timely completion of computer assisted training as required.
- Performs additional duties and responsibilities as necessary or assigned by Management.
Secondary Duties and Responsibilities
Knowledge, Skills and Abilities
- Ability to supervise and direct the work of employees.
- Ability to exercise sound personnel management practices while illustrating firm dispositions in dealing with employee issues.
- Exhibiting a strong motivational commitment to the organization.
- Ability to write and prepare standard reports and documents.
- Knowledge of buffet line operating requirements.
- Knowledge of minimum temperature requirements for food/drink preservation.
- Knowledge of Casino purchasing requirements for food/drink preservation.
- Knowledge of Tribal, Federal, State and local sanitary regulations regarding the preparation, maintenance, storage and sales of food/drink products.
- Ability to maintain confidential information.
Minimum Qualifications, Education and Experience
Required:
- High School Diploma, GED certification or equivalent.
- One (1) years supervisory experience.
- Two (2) years’ experience in a restaurant or food service capacity.
Licensing Status
- Must be able to successfully pass a stringent background investigation.
- Will require a post-offer, pre-employment and random drug screening.
- Must successfully complete the New Mexico Food Handlers course within 30 days of hire date.
- Must obtain and maintain a New Mexico Alcohol Server’s License within 30 days of hire date.
Working Conditions
- Work is performed indoors and outdoors. Outdoor work is subject to extreme temperatures and inclement weather conditions.
- Must be able to have a flexible work schedule to be able to work weekends and holidays if needed.
- Subject to hazards, which may cause personal bodily harm; smoke, common colds, influenza, dust, odors and elevated noise levels.
- Tasks may be performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces.
- Duties may involve walking, standing for long periods of time, sitting and crouching.
6. Specifically required movements include the following:
- Trunk - bend, twist, rotate, push, pull, carry
- Arms – reach, carry, lift, twist, and rotate
- Legs – lift, push, pull, twist, and rotate
- Hands – Grasp, manipulate, bilateral coordination, hand and eye coordination, overall and finger dexterity.
- 22 Days Ago
- corecivic
-
MILAN, NM
FULL_TIME
- $68,000 At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. We are currently seeking a Shift Supervisor...
- 21 Days Ago
- Hustler Hollywood
-
ALBUQUERQUE, NM
FULL_TIME
- Overview HOURLY RATE $16.00 per hour Are you eager to grow in a fun and dynamic work environment? We are experiencing remarkable growth and are seeking dedicated, ambitious and enthusiastic people who...
- 6 Days Ago
- corecivic
-
MILAN, NM
FULL_TIME
- $68,000.00 Per. yearAt CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. We are currently seeking a Shif...
- 1 Month Ago
- Tom Lovelace Group
-
Rio Rancho, NM
FULL_TIME
- Wage Rage: $12.00 - $14.00 per hour (PLUS TIPS!) Benefits available include: Employee Discounts Health and Dental insurance to those who qualify Voluntary group term life, accident and specific diseas...
- 1 Month Ago
- WKS Restaurant Group
-
Albuquerque, NM
FULL_TIME
- Overview of Position: Shift Supervisor is responsible for overseeing the entire shift and ensuring that all operation run smoothly &efficiently in a Retail, Retail with Routes and Heritage store. Prin...
- 1 Month Ago
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0 Racing and Sports Shift Supervisor jobs found in Rio Rancho, NM area
- Ardent Health Services
-
Albuquerque, NM
- Overview Join our team as a day shift , full-time , Warehouse Materials Management Coordinator in Albuquerque, NM . Fulf...
- 4/26/2024 12:00:00 AM
- Bernalillo County, NM
-
Albuquerque, NM
- Salary : $56,451.20 - $87,068.80 Annually Location : Albuquerque, NM Job Type: Full Time Regular (FR) Job Number: 240066...
- 4/26/2024 12:00:00 AM
- Green Summit Landscape Management LLC
-
Albuquerque, NM
- Position: HR & Payroll Clerk Summary: As an HR & Payroll Clerk, you will play a crucial role in supporting the Human Res...
- 4/23/2024 12:00:00 AM
- Southwest Care Center
-
Albuquerque, NM
- If you are experiencing difficulty applying or need assistance please contact HR@southwestcare.org .Vice President of Qu...
- 4/23/2024 12:00:00 AM
- Bernalillo County, NM
-
Albuquerque, NM
- Salary : $72,321.60 - $111,550.40 Annually Location : Albuquerque, NM Job Type: Full Time Regular (FR) Job Number: 24006...
- 4/23/2024 12:00:00 AM
- Aptonet Inc
-
Albuquerque, NM
- Senior Project Engineer - Structural Location: ALBUQUERQUE NM Relocation Assistance offered We are looking for an experi...
- 4/22/2024 12:00:00 AM
- City of Rio Rancho, NM
-
Rio Rancho, NM
- Salary: $14.85 - $18.56 Hourly Location : Sabana Grande Recreation Center (4110 Sabana Grande Avenue) Job Type: Full Tim...
- 4/22/2024 12:00:00 AM
- Department Of The Treasury
-
Albuquerque, NM
- Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
- 4/22/2024 12:00:00 AM
About Rio Rancho, New Mexico
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