Racing and Sports Shift Supervisor jobs in Idaho Falls, ID

Jackson Hole Mountain Resort

JOB DESCRIPTION

Position Title: Rental Supervisor

Reports To: Rental Manager

Department: Hoback Sports Sports

Classification: Seasonal FT

FLSA Status: Non-exempt

At Jackson Hole Mountain Resort, adventure isn't just a word – it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment. 

Nourish your Wild Spirit: Rejuvenate your mind, body, and spirit in the inspiring mountain environment of the Tetons. 

Be Part of Something Bigger: Be part of a vibrant community of individuals who share a passion for nature, adventure, sustainability, and hospitality.  

Embrace your mountain experience: Embark on your journey of personal and professional growth.  

Functions of Role: 

Assist Manager in overseeing operations at applicable shops and satellite locations to achieve excellent guest service, branding, training, and budgetary goals..

• Oversee daily operations of all Rental outlets, ensuring procedures and policies are set up and executed to hit high accounting standards.
• Manage labor costs within the store ensuring the store is appropriately staffed during peak times and slow times
• Assist Manager with training, motivating, and evaluating leads and staff.
• Help Manager implement training programs for staff to ensure they are exceeding guest service and operational expectations as well as meeting all safety requirements.
• Monitor inventory reports to ensure accuracy of orders and fulfillment
• Work with RTP department to ensure accuracy of product set-up and procedures
• Work with Information Systems department to ensure all technology needs are met ahead of each season
• Work with Guest Experience department to ensure group business needs are met. 
• Assist with oversight of satellite locations as applicable, including but limited to locker rooms, ski/basket checks, pop-up tents, etc.
• Assist with organizing shop inventory before, during, and after the season – collecting variance and tracking down missing items.
• Assist with payroll, commissions, and spiffs

Benefits of position:  

• In town location!
• Drive to and from work.
• Access to Retail shop forms
• Free Ski/SB demos and rentals
• Free Repair/tuning work on your skis or snowboards
• 40% off in store discount 

Are you the right fit? Below are some traits an exemplary candidate possesses.   

• Excellent customer service skills.
• Organizational skills.
• Good attention to detail.
• Exceptional people management and leadership skills.
• Proficient computer skills and Microsoft Suite proficiency
• Strong oral and written communication skills.
• Basic knowledge of outdoor ski/snowboard/bike industry

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.