Quality Improvement Director - Healthcare jobs in Ann Arbor, MI

Quality Improvement Director - Healthcare leads and directs process and overall quality improvement activities that produce better patient care and more efficient operations. Develops programs to review and evaluate patient care and outcomes. Being a Quality Improvement Director - Healthcare implements a strategy and plans for a quality improvement function within the facility in collaboration with the administrative and clinical leaders of the hospital. Tracks and presents results of improvement efforts and ongoing measures of clinical processes to management. Additionally, Quality Improvement Director - Healthcare requires a bachelor's degree. Typically reports to top management. The Quality Improvement Director - Healthcare typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Quality Improvement Director - Healthcare typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

L
Quality improvement
  • Livingston County
  • Howell, MI FULL_TIME
  • Livingston County was named a 2023 Top Workplace by the Detroit Free Press! Based solely on employee feedback, the Top Workplace title is a badge of honor for the County.

    With over 700 employees serving within 18 departments, 5 elected offices, and 5 Courts, Livingston County's top priority is providing effective and efficient services that improve the quality of life for all of our residents.

    Position Summary :

    Under the supervision of the Operations Manager - 911, this position is responsible for participating in strategic long-range planning to develop department goals, management philosophy, policies, and resource utilization to provide effective 911 customer service to the community.

    Responsible for research, development and implementation of the quality improvement program and participation in the department's CTO system training.

    Participates in the day-to-day operations of the dispatch center, including recruitment, the hiring process, and observing and evaluating floor personnel.

    Benefits :

    • Retirement plan includes a 401a with up to 8% employer contribution
    • Comprehensive Medical, Pharmacy, Dental & Vision
    • Optional HSA with an employer match
    • Optional Voluntary 457 Deferred Compensation plan
    • Short-term & Long-term disability & Basic Life & AD&D insurance
    • Health & Dependent Flexible Spending Accounts
    • Paid vacation, sick days & 13 Holidays. Unused vacation and sick time rolls over
    • Tuition Reimbursement
    • Up to $500 annual Wellness reimbursement* & $100 incentive for completing your annual physical & Health Assessment .
    • Voluntary benefits such as Pet Insurance, Accident, Critical Illness, Hospital & Whole Life policies
    • Employee assistance program
    • Pro-rated based on DOH

    Pay Rate Information :

    The Quality Improvement Specialist position is a non-union position and starting pay is $32.98 / hr. This position is eligible for step pay increases within our Non-Union Grade 9 Wage Scale .

    Top end of the current wage scale for this position is $41.78 / hr.

    Essential Job Functions :

    To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

    • Responsible for the research, development, and implementation of a comprehensive quality assurance program. Evaluates administrative and procedural activities of the department as related to customer service and makes recommendations for improvement.
    • Reviews a percentage of calls per month for each employee and produces quality assurance reports using applicable software.
    • Oversees department programs by reviewing forms, reports, and other documents for compliance with operational policies and procedures.
    • Participates in the departmental accreditation process if implemented.
    • Develops, evaluates, and updates new educational programs and testing material for staff.
    • Researches new developments in 911 and provides training as needed.
    • Researches and identifies community education needs and determines an effective strategy for implementation.
    • Assists the department in participating in community organizations to promote the department's image and programs by attending events and preparing materials.
    • Assists with the resolution of internal and / or external complaints.
    • May be required to perform the duties of a dispatcher.
    • May be required to perform duties outside normal working business hours.
    • Performs other duties as directed.

    Required Knowledge, Skills, Abilities and Minimum Qualifications :

    The requirements listed below are representative of the knowledge, skills, abilities and minimum qualifications necessary to perform the essential functions of the position.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

    Requirements include the following :

    • Bachelor's Degree in business administration, human resources, emergency management, communications, or related field and three years of progressively more responsible experience in a dispatch communications center including experience as a dispatcher.
    • The County, at its discretion, may consider an alternative combination of formal education and work experience.
    • Must obtain LEIN Operator, Emergency Medical Dispatch (EMD), and CPR certifications within one year of hire.
    • Michigan Vehicle Operator's License.
    • Thorough knowledge of the principles and practices of business administration and developing and implementing policies and procedures in an emergency dispatch center.
    • Considerable knowledge of trends in emergency management, equipment related to emergency dispatch, researching, developing, and implementing operations and developing policies and procedures for quality improvement and best practices in a dispatch call center,
    • Skill in maintaining accurate and detailed records, and applying local, state and federal laws, rules and regulations.
    • Skill in assembling and analyzing data, preparing comprehensive and accurate reports, and assisting with developing policy and service recommendations.
    • Skill in effectively communicating ideas and concepts orally and in writing.
    • Ability to establish effective working relationships and use good judgment, initiative and resourcefulness when dealing with County employees, contractors to the County, representatives of other governmental units, professional contacts, elected officials, and the public.
    • Ability to assess situations, solve problems, work effectively under stress, within deadlines, and in emergency situations.
    • Skill in the use of office equipment and 911 technologies, Microsoft Suite applications and specialized communications software, databases and equipment.

    Physical Demands and Work Environment :

    The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to communicate in person and by telephone, read regular and small print, view and produce written and electronic documents, and enter data on a computer keyboard with repetitive keystrokes.

    The employee must be mobile in an office setting, stand, sit, stoop and kneel, use hands to finger, handle, or feel and reach with hands and arms.

    The employee must lift or push / pull objects of up to 15 lbs. without assistance. Accommodation will be made, as needed, for office employees required to lift or move objects that exceed this weight.

    The typical work environment of this job is a business office setting where the noise level is quiet and sometimes moderate.

    Last updated : 2024-02-26

  • 28 Days Ago

A
Sales Director, Healthcare
  • amcor
  • Ann Arbor, MI FULL_TIME
  • We are global, we are impacting the lives of millions every day, we are making a difference! At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to m...
  • 22 Days Ago

T
Director of Quality
  • Technique Inc
  • Jackson, MI FULL_TIME
  • Technique, Inc. is a Michigan-based high-tech stamping, tubing, and welding facility offering the shortest lead-times and highest quality parts in the industry. We offer high-speed prototypes, ultra-l...
  • 17 Days Ago

S
Director Customer & Field Quality
  • Scout Motors
  • Novi, MI FULL_TIME
  • What you’ll do Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following: Develop and implement strategies and proc...
  • 3 Days Ago

A
Director of Quality Assurance
  • Advance Employments Services LLC
  • Jackson, MI FULL_TIME
  • Director of Quality Assurance – March 8, 2024 Job Description and Qualifications · Lead the quality team and set the direction of quality focused efforts · Oversee Quality Management System and Docume...
  • 12 Days Ago

S
Quality Engineer
  • Stratosphere Quality
  • PLYMOUTH, MI CONTRACTOR
  • Summary of Responsibilities Your responsibility is for the quality system planning and performance of a section in body manufacturing, paint, or general assembly. The position utilizes the combined sk...
  • 1 Month Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Quality Improvement Director - Healthcare jobs found in Ann Arbor, MI area

H
Director Actuarial & Healthcare Analytics (Hybrid or Remote) - Health Alliance Plan
  • Henry Ford Health System
  • Troy, MI
  • Health Alliance Plan (HAP) is seeking a dynamic leader as the Director, Actuarial and Healthcare Analytics. As the Direc...
  • 3/28/2024 12:00:00 AM

B
Director, Healthcare Systems
  • B. Braun Medical Inc.
  • Lansing, MI
  • Overview About B. Braun B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures,...
  • 3/28/2024 12:00:00 AM

C
Activities Assistant
  • Ciena Healthcare
  • Ann Arbor, MI
  • Part Time: Are you a good communicator, have a fun-loving attitude and enjoy planning events? As an Activities Assistant...
  • 3/28/2024 12:00:00 AM

M
Clinical Review Nurse (RHIT, RN or LPN) - Full Remote
  • Morgan Stephens
  • Ann Arbor, MI
  • Position Objective/Summary: Under the immediate supervision of the Director of Quality Management, the Clinical Document...
  • 3/28/2024 12:00:00 AM

A
Food Service Director
  • ARAMARK Refreshment Services, Inc.
  • Ann Arbor, MI
  • Job Description Aramark Healthcare+ is seeking a Food Service Director for University of Michigan Health Systems in Ann ...
  • 3/28/2024 12:00:00 AM

R
Activities Assistant
  • Regency at Bluffs Park
  • Ann Arbor, MI
  • Part Time: Are you a good communicator, have a fun-loving attitude and enjoy planning events? As an Activities Assistant...
  • 3/27/2024 12:00:00 AM

E
Healthcare Provider Network Contractor
  • Ewings Associates
  • Ann Arbor, MI
  • Healthcare Provider Network Contractor In preparation for future projects, EWINGS is seeking to build relationships with...
  • 3/26/2024 12:00:00 AM

A
Food Service Director
  • Aramark
  • Ann Arbor, MI
  • Job Description Aramark Healthcare+ is seeking a Food Service Director for University of Michigan Health Systems in Ann ...
  • 3/4/2024 12:00:00 AM

Ann Arbor is a city in the U.S. state of Michigan and the county seat of Washtenaw County. The 2010 census recorded its population to be 113,934, making it the sixth largest city in Michigan. Ann Arbor is home to the University of Michigan. The university significantly shapes Ann Arbor's economy as it employs about 30,000 workers, including about 12,000 in the medical center. The city's economy is also centered on high technology, with several companies drawn to the area by the university's research and development infrastructure. Ann Arbor was founded in 1824, named for wives of the village'...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Quality Improvement Director - Healthcare jobs
$116,848 to $159,071
Ann Arbor, Michigan area prices
were up 1.3% from a year ago

Quality Improvement Director - Healthcare in New Bedford, MA
Quality improvement is meant for enhancing safety, effectiveness, and efficiency.
February 14, 2020
Quality Improvement Director - Healthcare in Temple, TX
Once quality improvement leaders establish a vision, they need to communicate the vision to physicians and staff to gain buy-in.
February 14, 2020
Quality Improvement Director - Healthcare in Duluth, MN
"In general, we don't have a culture of feeling comfortable discussing opportunities for improvement, especially when it comes to the way relationships can be managed," Ms.
January 30, 2020