Quality Control Supervisor jobs in Ellicott City, MD

Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation’s infrastructure, utilities, and other service industries throughout the eastern United States.

Flagger Force provides a supportive work environment centered on the values, vision, and mission of our organization. The leadership team believes that the most important asset we have as an organization is our employees.

Flagger Force is an Equal Opportunity Employer. It is the policy of Flagger Force to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

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Flagger Force, an industry leader in traffic control, is currently hiring an Area Supervisor for our Maryland/Northern Virginia market.

The Area Supervisor is primarily responsible for a designated area in which they will coach field employee performance through site observations, build positive client relationships, oversee pre-construction planning and management, as well as promote the safety and quality standards of the organization, while acting in accordance with company values, vision and mission.

Primary Responsibilities:

• Daily site observations and associated reporting based on designated area
• Build positive client, State DOT and Local Municipal relations within designated area
• Responsible for pre-construction management process including client meetings, internal job lead meetings and other communication as required
• Serve as subject matter expert for internal office staff with regards to order requirements such as personnel and equipment needs
• Meet with Field Manager on daily/weekly basis to review field employee performance and associated metrics
• Complete and submit daily reporting by way of work zone observations
• Establish and build relationships with direct reports through monthly job site visits
• Assist safety with the investigation of incidents when requested
• Responsible for Smart Drive coaching and/or driver improvement
• Professionally represent the organization to clients, employees and the public
• Submission of HR requests and subsequent delivery of related discipline, in accordance with company guidelines and established timelines
• Work collaboratively and communicate frequently with other departments
Make recommendations to Field Manager for field staff promotions as needed

• Medical, vision and dental insurance
• 401k w/company match
• Generous paid time off
• Paid holidays
• Health savings account
• Company paid benefits (long term disability and basic life/AD&D)
• Employee assistance program
• Tuition and education assistance
• Employee appreciation events
• Giving back to the communities we serve through paid volunteer time off
• Professional development opportunities

• Valid driver's license in accordance with Flagger Force motor vehicle record standards
• Must hold or possess ability to retain all required Department of Transportation qualifications for assigned territory
• Strong verbal, written, analytical, reasoning, and problem-solving skills
• Developed leadership skills including conflict resolution, and ability to coach and train people and teams
• Ability to positively influence people and situations in a fast-paced environment and build trust and support optimal
  outcomes
• Ability to adapt quickly and manage time effectively
• Ability to manage high stress scenarios and environments
• Proficient computer literacy; experience with Microsoft Office products (Word, Excel, PowerPoint, Teams, etc.)
• Must pass Work Zone Leadership course with 80% or higher
Maintain valid internal training certifications through Flagger Force Academy

Preferred Education and Experience:

• One (1) year(s) experience with Flagger Force and/or similar traffic control knowledge
• One (1) year(s) experience with state and federal traffic control guidelines (i.e., Manual on Uniform Traffic Control
  Devices)
• Demonstrates leadership qualities in previous Flagger Force positions
• Advanced Crew Leader knowledge