QUALITY ASSURANCE MANAGER jobs in Lawton, OK

QUALITY ASSURANCE MANAGER is responsible for the implementation of policies and procedures to ensure adherence to production quality standards. Monitors and audits process, material, and product testing against established standards and conducts a continuous analysis of quality defects and deviations. Being a QUALITY ASSURANCE MANAGER identifies deficiencies or gaps in testing activities and develops solutions to ensure adequate and robust quality processes. Optimizes processes to comply with existing and new regulatory requirements. Additionally, QUALITY ASSURANCE MANAGER typically requires a bachelor's degree. Typically reports to a director. The QUALITY ASSURANCE MANAGER manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a QUALITY ASSURANCE MANAGER typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Quality Assurance Coordinator/Case Manager
  • Red Rock Behavioral Health Aide
  • Weatherford, OK FULL_TIME
  • SUMMARY

     Assists the QA Program in auditing charts and ensuring data is furnished to the appropriate channels in a timely manner. Ensures compliance of documentation with external funding certification agencies and Red Rock policies and procedures. Ensure implementation of the comprehensive care plan, which will include mental health goals, physical health goals, and other life domain goals for achievement of clinical outcomes consistent with the needs and preferences of the member. Case Managers interact regularly with other staff, including the Health Team, and treatment providers to assess and treat individuals with mental, emotional, or substance abuse problems, including abuse of alcohol tobacco, and/or other drugs.  Activities may include crisis intervention, case management, treatment planning, client advocacy, prevention and education.  As part of the Health Team, the Behavioral Health Case Manager I-Level I may provide ongoing service coordination and link members to resources following appropriate training.

     ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

    •  Follows guidelines and ensures compliance of clinical records for TXIX, ODMHSAS, CARF and other funding sources or regulatory agencies.
    • Reviews clinical records for funding source and accreditation standards and collaborates with staff to correct charts and educate on compliance requirements.
    • Holds office hours for staff and serves as a local resource for staff. 
    • Provides hands on training for staff as needed.
    • Ensure clinical knowledge is current.
    • Works with QA Program Director to ensure QA Program Goals are being met.
    • Assists in data collection and ensures data is appropriately tracked and furnished to Data Analyst.
    • Attends staff meetings, workshops and seminars to learn agency policies, rules, regulations, and procedures; participates in ongoing in-service training as well as pertinent external training. 
    • Maintain knowledge of programmatic goals and objectives.
    • Continues to perform in their clinical role on site.
    • Performs other duties as assigned.
    • Maintains core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment
    • Provides practical help and support, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, training, and supervision to help consumers obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support such as entitlements (e.g., adult foster care, paid roommates, meals brought in for those who need it); money-management services (e.g., payeeships); and transportation
    • Participates in disposition/treatment team meetings, providing the information is pertinent to the treatment of the consumer
    • Assists in developing, writing, implementing, evaluating, and revising overall Service Plan goals and objectives
    • Coordinates approved services, facilitates communication between various service providers with Department of Human Services (DHS) or other referral sources; advocates on behalf of each consumer to ensure that treatment and reintegration plans are being followed, and assists the consumer, family, and referral source in arranging follow up support services
    • Educates and supports consumers’ families
    • Assists each consumer in having Primary Care services and supports consumers to have and effectively use a personal physician and dentist. Assists consumers in learning self-management skills for their physical health concerns. Addresses and reminds consumers of preventive care as recommended by their physician 
    • Provides and completes all paper work assignments and prior authorizations, including but not limited to Service plans, Consumer Assessment Records and daily progress notes within designated time frame
    • Documents consumer progress to maintain a permanent record of consumer activity according to established methods and procedures
    • Provides ongoing assessment of consumers’ mental illness symptoms and consumers’ response to treatment.  Makes appropriate changes in treatment plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which puts consumers at risk (e.g., suicidality)
    • Demonstrates knowledge of requirements and compliance with Medicaid, Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS), Commission on Accreditation of Rehabilitation Facilities (CARF) and any other funding/contract source
    • Exhibits knowledge of core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment
    • Demonstrates confidentiality and informs consumers of rights and obtains necessary authorization for obtaining and releasing information
    • Assures coverage when co-workers are absent by filling in as needed
    • Provides direct clinical services to consumers on an individual, group, and family basis in the office and in community settings to teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced by medication and to promote person growth and development by assisting consumers to adapt to and cope with internal and external stresses
    • Coordinates with outside inpatient services to detoxify consumers and establish linkage to self-help programs (e.g., Alcoholics Anonymous, Narcotics Anonymous) and residential facilities
    • Builds rapport and working partnerships with relevant local, state, and federal government agencies
    • Promotes community education projects to help increase awareness of Post Traumatic Stress Disorder (PTSD) & Acute Mental Health Crises
    • Supports and assists with the facilitation of Care Plans for consumers within the Red Rock Health Team
    • Performs other duties as assigned

     QUALIFICATIONS

    • Certified as a Behavioral Health Case Manager I (BHCM I)
    • High School Diploma 
    • Bilingual preferred
    • General skill in exercising independent judgment, tact, patience, and understanding; maintaining effective working relationships and strategic alliances with consumers, other staff, the community and other non-profit organizations
    • Must complete all in-service and external training requirements 
    • Basic computer skills
    • Valid Oklahoma Driver License, a clean Motor Vehicle Record, and current Auto Insurance
    • Two or more years experience working with community services and health agencies as well as working with low income and minority consumers with understanding of cultural diversity preferred
    • Commitment to the mission of Red Rock BHS

     PHYSICAL REQUIREMENTS

    • Must have the ability to stand or sit for long periods of time
    • Ability to travel approximately 10% of time, if PACT travel approximately 75% of time
    • Ability to use telephone, PC, fax machine, copy machine, and printer
  • 9 Days Ago

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Quality Assurance Coordinator/Case Manager
  • Alliance Mental Health Providers of Oklahoma
  • Weatherford, OK FULL_TIME
  • SUMMARY Assists the QA Program in auditing charts and ensuring data is furnished to the appropriate channels in a timely manner. Ensures compliance of documentation with external funding certification...
  • 12 Days Ago

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Quality Assurance Coordinator/Case Manager
  • Oklahoma Mental Health Council dba Red Rock...
  • Weatherford, OK FULL_TIME
  • SUMMARY Assists the QA Program in auditing charts and ensuring data is furnished to the appropriate channels in a timely manner. Ensures compliance of documentation with external funding certification...
  • 12 Days Ago

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Quality Assurance Coordinator/Case Manager
  • Red Rock Behavioral Health Service
  • Weatherford, OK FULL_TIME
  • SUMMARY Assists the QA Program in auditing charts and ensuring data is furnished to the appropriate channels in a timely manner. Ensures compliance of documentation with external funding certification...
  • 12 Days Ago

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Quality Assurance Coordinator/Case Manager
  • Red Rock Behavior Health Services
  • Weatherford, OK FULL_TIME
  • SUMMARY Assists the QA Program in auditing charts and ensuring data is furnished to the appropriate channels in a timely manner. Ensures compliance of documentation with external funding certification...
  • 13 Days Ago

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Quality Assurance Tech
  • IPEX Group of Companies
  • Lawton, OK FULL_TIME
  • Silver-Line Plastics is a member of the IPEX group of companies. IPEX is one of North America’s leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by conne...
  • 5 Days Ago

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0 QUALITY ASSURANCE MANAGER jobs found in Lawton, OK area

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Solutions Manager
  • DPRA Incorporated
  • Lawton, OK
  • Helping our clients achieve their goals starts with attracting and obtaining top talent! We look for highly innovative a...
  • 3/28/2024 12:00:00 AM

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Part-Time Weekend Breakfast Attendant
  • Holiday Inn Express Lawton
  • Lawton, OK
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/28/2024 12:00:00 AM

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Postal Mail Processor
  • The Postal Service
  • Lawton, OK
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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COTA - Home Health - PRN
  • Enhabit Home Health & Hospice
  • Lawton, OK
  • Job Description Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to ...
  • 3/28/2024 12:00:00 AM

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Physical Therapist (PT) - Home Health - PRN
  • Enhabit Home Health & Hospice
  • Lawton, OK
  • Job Description Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to ...
  • 3/28/2024 12:00:00 AM

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Postal Clerk
  • The Postal Service
  • Lawton, OK
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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Program Coordinator
  • EASTERN SPORTS MANAGEMENT
  • Lawton, OK
  • Description Eastern Sports Management - Lawton is currently accepting applications for Program Coordinator. The Program ...
  • 3/27/2024 12:00:00 AM

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Stroke Program Coordinator RN
  • Clinical Management Consultants
  • Lawton, OK
  • A rewarding nursing career opportunity has just become available in Southern Oklahoma for the Stroke Program Coordinator...
  • 3/26/2024 12:00:00 AM

Lawton is the fifth largest city in Oklahoma, located at 34°36′16″N 98°23′45″W / 34.60444°N 98.39583°W / 34.60444; -98.39583 (34.604444 N, 98.395833 W). The city has a total area of 75.1 sq mi (195 km2), all land. Lawton is located approximately 84 mi (135 km) southwest of Oklahoma City. Other surrounding cities include Wichita Falls about 47 mi (76 km) to the south, Duncan about 33 mi (53 km) to the east, and Altus about 56 mi (90 km) to the west. Lawton lies in an area typical of the Great Plains, with prairie, few trees, and flat topography with gently rolling hills. The region north of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for QUALITY ASSURANCE MANAGER jobs
$101,158 to $132,224
Lawton, Oklahoma area prices
were up 1.2% from a year ago

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