QUALITY ASSURANCE MANAGER is responsible for the implementation of policies and procedures to ensure adherence to production quality standards. Monitors and audits process, material, and product testing against established standards and conducts a continuous analysis of quality defects and deviations. Being a QUALITY ASSURANCE MANAGER identifies deficiencies or gaps in testing activities and develops solutions to ensure adequate and robust quality processes. Optimizes processes to comply with existing and new regulatory requirements. Additionally, QUALITY ASSURANCE MANAGER typically requires a bachelor's degree. Typically reports to a director. The QUALITY ASSURANCE MANAGER manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a QUALITY ASSURANCE MANAGER typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Company Introduction
9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/
Team (Project) Introduction
The Office of Performance Analysis and Integrity manages and enhances the Veterans Benefits Administration (VBA) Enterprise Data Warehouse (EDW) which resides on one Oracle M8 Supercluster database and thirteen application servers. Our team provides the technical services required to sustain EDW applications to include Project Management, Data Warehouse Management, Advanced Analytics, Tableau Server Administration/Tableau Desktop Administration, Technical Collaboration Support, Lessons Learned, Executive Orders and Special Projects, Architectural Enhancement, and Cloud Migration. We also provide management, enhancement, integration, implementation, maintenance, modernization, and infrastructure support for EDW applications and enhancement and maintenance of business intelligence capabilities and predictive analytics.
9th Way Insignia is looking for a Quality Assurance Manager to join this team. This position is contingent upon award from the government.
Professional Level Information:
An Engineer, 2 understands the software development life cycle and can take on work without much direction. An Engineer, 2 performs multiple engineering-related tasks in various assignments within the project and firm. An Engineer, 2 has broad knowledge of engineering procedures and assists in the resolution of complex problems. An Engineer, 2, has strong technical skills and background, a knack for learning new technologies, and a blend of good problem-solving and innovation needed to resolve a wide variety of technical production challenges.
Functional Job (LCAT) Information:
The Quality Assurance Manager must have experience in creating and implementing a detailed plan to ensure the overall quality of all IT products, services and systems. Must have experience in resolving all project or program release problems and take corrective action, escalating as needed, to resolve and achieve results. Must also have experience in assuring the viability, functionality and effectiveness of essential tools.
Responsibilities:
Develop and execute a Quality Assurance (QA) Plan and provide updates as necessary throughout the task order's performance in accordance with established business practices.
Validate and ensure the integrity of data through its journey from the source systems to the Data Warehouse repository and any resulting product made available to any user.
Perform defect tracking and reporting, quality control and quality analysis and provide documentation to support the verification section of the QA plan to ensure the project outputs meet the defined acceptance criteria.
Develop and implement a comprehensive QA strategy that aligns with company policy and project objectives.
Establish and maintain IT quality standards and metrics.
Oversee the development and execution of test plans and scripts for software validation.
Manage both manual and automated testing processes.
Continuously evaluate and improve QA processes and methodologies.
Hire, train, and evaluate QA team members.
Provide leadership and guidance to ensure team cohesion and professional growth.
Collaborate with IT project managers, developers, and business stakeholders to ensure quality objectives are met.
Communicate QA progress, risks, and results to senior management.
Identify potential quality risks in software releases and create risk mitigation strategies.
Lead the investigation and resolution of quality issues.
Maintain comprehensive documentation of QA processes and test outcomes.
Generate regular reports on QA metrics and performance.
Requirements:
Possess a Bachelor's Degree in Engineering, Computer Science, or related scientific /technical discipline and 8 years of experience. (10 years of additional relevant experience may be substituted for education.).
Prior experience in a federal data warehouse and understanding of government procedures and regulations is preferred.
Must be authorized to work for any employer in the U.S
Must be able to obtain and maintain the required security clearance
Salary Range:
The salary range for this position is $94,990-$109,500
9th Way Insignia’s range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Clearance, background investigation:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Location:
On site in Washington DC
Legal:
We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. hr@9th-way.com.