QUALITY ASSURANCE MANAGER jobs in Albany, NY

QUALITY ASSURANCE MANAGER is responsible for the implementation of policies and procedures to ensure adherence to production quality standards. Monitors and audits process, material, and product testing against established standards and conducts a continuous analysis of quality defects and deviations. Being a QUALITY ASSURANCE MANAGER identifies deficiencies or gaps in testing activities and develops solutions to ensure adequate and robust quality processes. Optimizes processes to comply with existing and new regulatory requirements. Additionally, QUALITY ASSURANCE MANAGER typically requires a bachelor's degree. Typically reports to a director. The QUALITY ASSURANCE MANAGER manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a QUALITY ASSURANCE MANAGER typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Assistant Manager of Quality Assurance
  • Teachers' Retirement System
  • Albany, NY FULL_TIME
  • Either:

    Bachelor’s degree with 3 years of experience in a position with administrative program responsibilities* which includes or is supplemented by 4 years of direct supervisory experience.

    OR

    An associate’s degree with 5 years of experience in a position with administrative program responsibilities* which includes or is supplemented by 4 years of direct supervisory experience.

    OR

    Eight (8) years of experience in a position with administrative program responsibilities* which includes or is supplemented by 4 years of direct supervisory experience.

    • Examples of administrative program responsibilities include direct involvement in such matters as developing and monitoring program budgets, setting and managing the achievement of program/production goals, managing staff resources and workflow, overseeing process improvements, policy-level decision making and coordinating staff training and development for one or more program areas of an organization.

    Preferred Qualifications:
    1 year of experience in a supervisory role focused on servicing members, retirees and other constituents in a public retirement system.
    Ability to critically analyze NYSTRS benefit calculations (such as service retirement, disability retirement, COLA, and death benefits) and track each through PeopleSoft.
    Ability to collaborate with other managers
    Strong mathematical skills
    Dedication to providing exceptional customer service
    Excellent oral and written communication skills
    Comprehensive understanding of NYSTRS benefits structure
    Excellent interpersonal skills
    Strong analytical and administrative skills
    Effective problem-solving and conflict resolution skills
    Ability to exercise good situational judgment, flexibility and tactfulness in interactions with external and internal customers.
    Duties Description

    Reporting to the Manager of Quality Assurance, this position is responsible for assisting in planning and directing the operations of the Department, including the responsibility for providing an excellent level of quality control regarding the accuracy of member data and of benefit calculations from the Member Relations Division, providing support to the division through assisting in projects and in testing program changes, and conducting operations within the policy and guidelines of NYSTRS. This position is also responsible for leading the department in achieving goals by insuring individual and team goals are met through training, determining work assignments, coaching and monitoring workflow. The individual in this position will be expected to work in the office the majority of the time. Telecommuting is permitted but should be limited.

    Duties include, but are not limited to:

    Acting as mentor, trainer, supervisor, etc., for direct report(s).
    Directing and supporting department initiatives.
    Work with other departments in Member Relations to administer new legislation and coordinate work efforts.
    Working with the manager to plan and oversee the implementation of all steps necessary to ensure the department successfully achieves its primary focus on verifying the accuracy of benefit calculations, as well as related measures to provide strong quality assurance across the MR Division.
    Ensuring department is meeting all benchmarks established.
    Participate in testing group for launching new features such as in MyNYSTRS and ESA- Review procedure documentation to make sure all steps in the process are documented and are updated to reflect System changes.
    Ensures all departmental staff adhere to the approved personnel policies of the System
    Reports regularly to the Manager on the status, problems, and plays of the department and requests guidance as needed.
    Works with the manager to:

    Establish goals and priorities for major activities within the department. - Review and coordinate the department budget request and business plan.
    Maintain the approved organizational structure and adhere to the System’s personnel policies and organizational plan.
    Employ consistent techniques to provide a work environment which is efficient and participatory, and that fosters employee development and creativity, while always looking to improve internal and external customer service.
    Direct, coordinate and monitor the operations of the department to ensure that employers and members receive the highest possible level of customer service.

    Additional Comments

    EEO Statement

    NYSTRS is an equal-opportunity employer. We are committed to fostering an inclusive environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures and encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

    All applications to NYSTRS should be done via our website. NYSTRS will never ask you to submit private information via email or direct you to submit private information to another site as part of our recruitment process.

    You must submit an application directly to the posting located on our applicant portal in order to be considered. The link to the application is: https://nystrs.clearcompany.com/careers/jobs/14844bee-fb8c-378d-9078-f9c1dced1b96/apply?source=2839308-CS-53663

  • 1 Day Ago

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Manager, Validation; Quality Assurance
  • Careers|CURIA
  • Rensselaer, NY FULL_TIME
  • Manager, Validation; Quality Assurance in Renesselaer, NY. Curia provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries. The Validation Manager...
  • 5 Days Ago

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Manager, Quality Assurance
  • Careers|CURIA
  • Albany, NY FULL_TIME
  • Manager, Quality Assurance in Albany, NY Curia provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries. The Quality Assurance Manager is respons...
  • 2 Months Ago

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Quality Assurance Analyst
  • TRESUME
  • Albany, NY CONTRACTOR
  • Responsibilities:- Develop and execute test plans, test cases, and test scripts to ensure software meets quality standards- Collaborate with cross-functional teams to identify and resolve software def...
  • 1 Day Ago

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Postdoctoral Fellowship- Quality Assurance
  • Albany College of Pharmacy and Health Sciences
  • Albany, NY FULL_TIME
  • Position Information Position Title Postdoctoral Fellowship- Quality Assurance Job Function Faculty Worker Category Full Time Indicate Scheduled Hours Per Pay Appointment Length 12 Month Duration of A...
  • 1 Day Ago

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DC Quality Assurance Associate
  • Ferguson
  • Coxsackie, NY FULL_TIME
  • Job Posting : Pay Range : Pay Range : $15.00 - $31.74 $15.00 - $31.74 This role is Bonus or Incentive Plan eligible. 2 days ago
  • 3 Days Ago

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0 QUALITY ASSURANCE MANAGER jobs found in Albany, NY area

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Quality Assurance Coordinator
  • Trustco
  • Schenectady, NY
  • EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for ...
  • 3/28/2024 12:00:00 AM

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Shared Living Program Coordinator
  • United Counseling Service of Bennington County,Inc
  • Bennington, VT
  • Job Type Full-time Description Monday - Friday, 40 hours/week Annual Salary Range $43,409.60 - $48,838.40 Why Join Unite...
  • 3/28/2024 12:00:00 AM

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Programs Coordinator - Safety and Health Fields
  • Northeastern New York Safety & Health Council
  • Albany, NY
  • Job Description Job Description Training Programs: The Programs Coordinator will be specifically involved in coordinatin...
  • 3/28/2024 12:00:00 AM

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Program Coordinator for Research Excellence - University at Albany
  • University at Albany
  • Albany, NY
  • Job Description: The Program Coordinator for Excellence in Research will be responsible for the successful planning, org...
  • 3/28/2024 12:00:00 AM

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Grant Administrator - Remote (NY, MA, VT, MD, TX, CA)
  • Nesco Resource
  • Albany, NY
  • A local institution in the Albany area is looking for a Research and Sponsored Programs Administrator to join their team...
  • 3/28/2024 12:00:00 AM

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Senior Business Analyst
  • iT Resource Solutions.net,inc
  • Job Description Summary Analyzes business and technical processes to formulate and develop business information processi...
  • 3/26/2024 12:00:00 AM

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Program Coordinator I-Administrative Services
  • Capital Region BOCES
  • Albany, NY
  • Location: Northeastern Regional Information Center - Albany or North Country Basic Function: The work involves responsib...
  • 3/26/2024 12:00:00 AM

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Grant Administrator - Remote (NY, MA, VT, MD, TX, CA)
  • Nesco Resource, LLC
  • Albany, NY
  • A local institution in the Albany area is looking for a Research and Sponsored Programs Administrator to join their team...
  • 3/25/2024 12:00:00 AM

Albany (/ˈɔːlbəni/ (listen) ALL-bə-nee) is the capital of the U.S. state of New York and the seat of Albany County. Albany is located on the west bank of the Hudson River approximately 10 miles (16 km) south of its confluence with the Mohawk River and approximately 135 miles (220 km) north of New York City. Albany is known for its rich history, commerce, culture, architecture, and institutions of higher education. Albany constitutes the economic and cultural core of the Capital District of New York State, which comprises the Albany–Schenectady–Troy, NY Metropolitan Statistical Area, including ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for QUALITY ASSURANCE MANAGER jobs
$120,628 to $157,675
Albany, New York area prices
were up 1.5% from a year ago

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Whatever type of industry you work in, be it retail, health care, software, manufacturing or another industry, chances are that a quality assurance manager helps your business meet and exceed quality-control standards for your services and products.
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In larger companies, quality assurance managers usually lead an entire department or sector, and they hire employees as part of their duties.
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Having studied your organization in detail, you not only have an outstanding reputation within the industry, but you are clearly serious about setting and maintaining high Quality Assurance standards.
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