Quality Assurance Manager - Healthcare jobs in California

Overview

Desert Valley Hospital is an accredited 148-bed acute care hospital located in Southern California. Desert Valley Hospital is in the top 5% of more than 4,500 hospitals nationwide for clinical performance. The hospital has achieved numerous quality award distinctions including Patient Safety Excellence Award, Women’s Health Excellence Award and Distinguished Hospital Clinical Excellence Award. Desert Valley Hospital, along with Desert Valley Medical Group, offers key services to the community including heart care, emergency services, labor and delivery, surgical services and more. For more information visit www.DesertValleyHospital.com.

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community!

Why Prime Healthcare? Desert Valley Hospital, a member of the Prime Healthcare Foundation, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. 

Desert Valley Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs.

Our Total Rewards package includes, but is not limited to:

• Paid Time Off
• 401K retirement plan
• Outstanding Medical
• Dental
• Vision Coverage
• Tuition Reimbursement
• Many more Voluntary Benefit Options!

Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time.

This is a Fast-paced work environment in which you can take pride in serving an underserved community. Come Join a Team of Dedicated Healthcare Workers!!!

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics.  If you need special accommodation for the application process, please contact Human Resources.  Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

Assists visitors, patients, vendors or employees during hospital operating/visitor hours in accordance with Prime established policies and procedures. Create positive first impression for each individual who enters the hospital and maintain the safety of our patients, community and staff. Greet visitors, patients, vendors or employees and follow the outlined Prime established policies and procedures including utilizing Prime provided script for interactions. Notifies visitor in the event responses to script do not meet established guidelines for access to the facility that may not be able to admit inside the hospital offering to redirect to the emergency department for further evaluation. Assist in assuring no children under 16 will be permitted in the ICU (outside Emergency Department). Performs other duties as assigned or required, but not limited to visitor and patient wayfinding, participation in staff engagement activities, and patient experience-related projects.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High School Diploma or Equivalent required. 2. Previous experience in office or receptionist.4. Effective written, verbal communication, and interpersonal skills.5. Ability to multi-task, prioritize needs to meet required timelines.6. Analytical and problem-solving skills.7. Customer Services experience preferred.

Desert Valley Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $16.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.