Quality Assurance Director is responsible for the implementation of policies and procedures to ensure adherence to production quality standards. Monitors and audits process, material, and product testing against established standards and conducts a continuous analysis of quality defects and deviations. Being a Quality Assurance Director identifies deficiencies or gaps in testing activities and develops solutions to ensure adequate and robust quality processes. Optimizes processes to comply with existing and new regulatory requirements. Additionally, Quality Assurance Director typically requires a bachelor's degree. Typically reports to a director. The Quality Assurance Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Quality Assurance Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
POSITION SUMMARY:
The Director of Import Quality Assurance is responsible for overseeing all quality of imported product. This role ultimately ensures that product reaches our consumers undamaged, is designed to delight consumers, and meets our customers’ expectations and contractual obligations. This role will analyze all return processes and reasons as well as online ratings to steer root cause analysis for improvement. This role will be responsible for all quality processes within the distribution facility and supply chain and will also aid in packaging and product design with import R&D functions.
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