Publications Generalist Manager manages the creation and execution of content prepared by editing team that is used in company publications. Reviews and approves proposed editorial policies and standards. Being a Publications Generalist Manager ensures employees follow established procedures and generates finished work product that follows organizational branding. Mentors and guides leaders on the team. Additionally, Publications Generalist Manager acts as a liaison with other departments. Requires a bachelor's degree. Typically reports to a director. The Publications Generalist Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Publications Generalist Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Responsibilities:
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, take messages, and provide information to callers
- Schedule appointments and manage calendars
- Maintain office filing systems and organize documents
- Assist with event planning and coordination
- Provide excellent customer service to patients or clients
- Handle incoming and outgoing mail and packages
- Perform general clerical duties such as photocopying, scanning, and faxing
Experience:
- Previous experience as a receptionist or in a similar role is preferred
- Knowledge of medical terminology for medical receptionist positions
- Strong customer service skills with the ability to handle difficult situations professionally
- Proficient in using phone systems and handling multiple phone lines
- Excellent calendar management skills to schedule appointments effectively
- Familiarity with dental office procedures for dental receptionist positions
- Ability to maintain confidentiality and handle sensitive information with discretion
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with attention to detail
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as requested by the employer.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person
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