Public Transportation Inspector jobs in Springfield, MA

GENERAL SUMMARY

Under the direction of the Director of the Department of Transportation, the manager will supervise and coordinate all aspects of Springfield Public Schools student transportation bus operations, including direct supervision on staff. Troubleshoots and implements solutions across all aspects of the transportation program. The manager will also coordinate student transportation programs with principals, central office, vendors, and others to ensure standards of transportation are met accordingly.

ESSENTIAL DUTIES & RESPONSIBILITIES

The above position is illustrative of the tasks and responsibilities. It is not meant to be all –inclusive of every task or responsibility. The description does not constitute an employment agreement between the Springfield Public Schools (SPS) and the employee and is subject to change by the Springfield Public Schools as the needs and requirements of the job change.

• Directly manages and supervises over 100 staff, including scheduling assignments, approving payroll, hiring and discipline.
• Develops and administers a comprehensive training and education program for staff.
• Drafts memos, disciplinary letters, and other formal communications.
• Responsible for ensuring student safety at all times.
• Reviews and revises operational policies and procedures for compliance with all laws and best practices.
• Ensures employees have and wear proper personal protective equipment.
• Provides exceptional customer service, including promptly answering telephones and responding to emails from parents and school staff.
• Adheres to rules, regulations, and guidelines set forth by the Springfield School Committee.
• Assists the Transportation Director with the essential tasks of transportation program.
• Maintains accurate, complete, and correct records in systems, such as Versatrans, Kronos and Power School.
• Works in conjunction with all SPS staff and vendors in the management of school transportation operations.
• Assures effective communication and performance through organized meetings, setting agendas, and recording minutes. The Manager encourages employee participation and feedback while maintaining employee confidentiality and trust.
• Actively solves problems, resolves conflicts and issues among staff.
• Actively monitors employee turnover and implements strategies to increase retention.
• Conducts inspections as needed throughout transportation program.
• Performs related duties of a similar nature and as assigned.

MINIMUM JOB QUALIFICATIONS

Education and Experience

Minimum 2-3 years of relevant management experience.  Bachelor’s degree in Business Administration, or related field.

Appropriate education substitutions can be made.

Bilingual desired

KNOWLEDGE, SKILLS, and ABILITIES

• Knowledge of the city streets, intersections and traffic patterns
• Ability to work in a fast-paced environment
• Must possess exceptional organizational skills
• Ability to create and use transportation reports from Versatrans.
• Ability to make decisions based on policy and procedure governing school transportation.
• Knowledge of rules and regulations governing traffic
• Knowledge of public procurement laws and regulations
• Knowledge of local government practices and procedures
• Knowledge and understanding of the Versatrans Routing Program.
• Ability to prioritize and assign work
• Knowledge of training, orienting, and managing personnel
• Ability to develop and write reports, policies, and correspondence
• Ability to handle common inquiries or complaints
• Ability to respond to questions from students, faculty, staff, and visitors
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to use (or learn to use) computer software and systems applicable to the position
• Ability to follow oral and written instructions and procedures
• Ability to organize large volumes of detailed data and information
• Ability to verify and maintain the accuracy of detailed data and information, detect data errors.
• Ability to maintain well-organized materials, files, systems, and tools
• Ability to adapt to changes in work situations and priorities
• Ability to reason/analyze; use logic to identify and resolve problems
• Ability to evaluate, organize, and summarize data and information
• Ability to establish and maintain constructive and cooperative interpersonal relationships with staff, peers, supervisors, or managers in the work unit and other departments, as well as with staff of outside entities and other individuals, as applicable to the essential duties and responsibilities

CORE KNOWLEDGE, SKILLS, AND ABILITIES

• Skill in utilizing interpersonal skills to relate and interact with a diverse population
• Skill in detail oriented planning and able to set priorities, objectives, and meet deadlines
• Ability to provide positive and effective customer service
• Ability to adapt to and accommodate new methods and procedures
• Ability to work independently or as a member of a team
• Ability to apply listening skills, work under pressure, address conflict and solve problems
• Ability to read, analyze and interpret standard, policies, procedures and regulations
• Ability to effectively present information using attention to detail and accuracy
• Ability to exercise good judgment
• Ability to operate standard office equipment, such as a computer keyboard, monitor, copies, scanners, and telephone
• Ability to communicate effectively orally and in writing
• Ability to use Microsoft Office Suite of Applications, Kronos System, and Financial Systems. Documented skills in financial management. Proven leadership and communication skills fostering positive employee relations and interdepartmental collaboration.

PHYSICAL REQUIREMENTS

Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. 

WORKING ENVIRONMENT

This position requires the employee to be in an office or similar indoor environment, outdoor environment, or street environment frequently and at a construction site or in the community occasionally. Employees may be exposed to individuals who are rude or irate, extreme heat or cold, fumes or airborne particles, toxic or caustic chemicals, substances or waste, and loud noises.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. The list is not all-inclusive and may be supplemented as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions