Public Relations Specialist jobs in Kingsport, TN
Recently Added Public Relations Specialist jobs
Executive Relations Specialist
- EarthLink
-
Wise, VA
FULL_TIME
-
Executive Relations SpecialistPosition Summary: EarthLink is seeking an Executive Relations Specialist to join our Sales and Support team to provide customer service and support to our valued customers.
Responsibilities include providing customer service to EarthLink customers via phone and email. You will answer basic product, billing, technical and other customer service issues with a focus on problem resolution and customer retention. For this role, you will work closely with technical support, Product Support, and EarthLink Sales and Support management staff to ensure that issues are resolved and communicated with timeliness, professionalism, and with a focus on Earthlink’s values and goals.We strive to constantly exceed expectations both internally and externally, while providing our customers with reliable and affordable products.This is not a remote position. You must live within an hour of and be able to commute to our facility on a daily basis. All applicants must complete a background check and drug screen.Essential Duties and Responsibilities:- As an Executive Relations Specialist, you will be responsible for Customer Service activities on behalf of EarthLink. These will be inbound phone calls from consumers, and/or Executive escalations from the EarthLink management team.
- Manage numerous inbound interactions in a timely manner.
- Assist customers with customer service and issue resolution.
- Your goal is to establish rapport, deliver maximum value, overcome dissatisfaction, and manage issues from EarthLink customers with a goal of satisfactory resolution, customer retention, and relationship/reputation management while maintaining above average customer satisfaction scores.
- Troubleshoot advanced issues with customers EarthLink email, email clients and Internet service.
- Maintain thorough knowledge of EarthLink systems and products.
- Manage numerous inbound interactions in a timely manner.
- Assist potential customers with customer service and issue resolution.
- Understand customer needs and determine an appropriate course of action to meet those needs.
- Work under time constraints, and process information quickly and accurately.
- Engage with customers and build sustainable relationships by exceeding their expectations.
- Manage activities within statistical and operational guidelines and goals.
- Other duties as assigned.
Education/Experience/Qualifications:- Sense of ownership and pride in your performance and its impact on EarthLink’s success
- Critical thinking and problem-solving skills
- High School Diploma or GED
- 1 years of customer service experience (preferred)
- 1 years of contact center experience (preferred)
Skills:- Previous hospitality/customer service experience
- Strong customer service skills, including the ability to listen to the customer's needs and handle challenging interactions while maintaining a positive attitude.
- Good organizational skills
- Ability to work in a fast-paced and changing environment, process information quickly and deal professionally with customers of various experience levels and communication styles.
- Basic computer skills
- Strong strategic, conceptual, analytical thinking and decision-making skills
Supervisory Responsibilities: NoneWork Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and routinely uses standard office equipment such as computers and phones.The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. - 8 Days Ago
Executive Relations Specialist Tier I
- EarthLink
-
Wise, VA
FULL_TIME
- Executive Relations Specialist Tier I Position Summary: EarthLink is seeking an Executive Relations Specialist to join our Sales and Support team to provide customer service and support to our valued ...
- 6 Days Ago
Family Resource Specialist
- Scott County Public School Head Start
-
Weber, VA
FULL_TIME
- ```Overview:We are seeking a compassionate and dedicated Family Resource Specialist to join our team. As a Family Resource Specialist, you will play a crucial role in providing support and assistance ...
- 1 Month Ago
Tourism Relations Manager
- Virginia Economic Devel Partnership
-
Bristol, VA
FULL_TIME
- Virginia Tourism Corporation is seeking a Tourism Relations Manager for its Virginia Welcome Center at Bristol. The center is open 7 days per week from 8:30am to 5:00pm. The Tourism Relations Manager ...
- 23 Days Ago
Patient Relations Manager
- Hopscotch Primary Care
-
Boone, NC
FULL_TIME
- About the Role At Hopscotch Primary Care, we take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for ...
- 1 Month Ago
Public Safety Telecommunicator II
- kypersonnelcabinet
-
Hazard, KY
FULL_TIME
- Public Safety Telecommunicator II5452030036688
- 2 Days Ago
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0 Public Relations Specialist jobs found in Kingsport, TN area
Travel Nurse RN - PACU - Post Anesthesia Care - $2,083 per week
- Hiring Now!
-
Kingsport, TN
- Focus Staff is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Kingsport, Tennessee. J...
- 4/22/2024 12:00:00 AM
Travel Nurse RN - Oncology - $2,133 per week
- Hiring Now!
-
Kingsport, TN
- Focus Staff is seeking a travel nurse RN Oncology for a travel nursing job in Kingsport, Tennessee. Job Description & Re...
- 4/22/2024 12:00:00 AM
Economic Development Director
- City of Kingsport, TN
-
Kingsport, TN
- Salary: Depends on Qualifications Location : Kingsport, TN Job Type: Full Time Regular Job Number: 2024-3-15 Department:...
- 4/21/2024 12:00:00 AM
Tax Manager
- Rodefer Moss and Co PLLC
-
Kingsport, TN
- Job Type Full-time Description Are you a leader? Would you like to grow your career in public accounting and still enjoy...
- 4/21/2024 12:00:00 AM
Audit Manager
- Rodefer Moss and Co PLLC
-
Kingsport, TN
- Are you a leader? Would you like to grow your career in public accounting and still enjoy work-life balance and a positi...
- 4/21/2024 12:00:00 AM
Travel Nurse RN - Med Surg - $2,133 per week
- Hiring Now!
-
Kingsport, TN
- Focus Staff is seeking a travel nurse RN Med Surg for a travel nursing job in Kingsport, Tennessee. Job Description & Re...
- 4/21/2024 12:00:00 AM
Senior Tax Associate
- Rodefer Moss and Co PLLC
-
Kingsport, TN
- Job Type Full-time Description Are you a leader? Would you like to grow your career in public accounting and still enjoy...
- 4/20/2024 12:00:00 AM
Travel Nurse RN - Med/Surg - $2,133 per week in Kingsport, TN
- Focus Staff
-
Kingsport, TN
- Focus Staff is seeking a Med Surg Registered Nurse for a travel contract in Kingsport, TN. The ideal candidate will have...
- 4/19/2024 12:00:00 AM
About Kingsport, Tennessee
Kingsport is located in western Sullivan County at 36°32′N 82°33′W / 36.533°N 82.550°W / 36.533; -82.550 (36.5369, −82.5421), at the intersection of U.S. Routes 11W and 23. Kingsport is the northwest terminus of Interstate 26. US 11W leads east 22 miles (35 km) to Bristol and southwest 28 miles (45 km) to Rogersville, while US 23 leads north 38 miles (61 km) to Big Stone Gap, Virginia. I-26 and US 23 lead south 8 miles (13 km) to Interstate 81 and 83 miles (134 km) to Asheville, North Carolina.
The city is bordered to the west by the town of Mount Carmel, to the southeast by unincorporated ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Public Relations Specialist jobs
$49,053 to $65,459
Kingsport, Tennessee area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Public Relations Specialist do?
Public Relations Specialist in Atlanta, GA
Consult with the Director regarding marketing, other areas of management or departments, and City partners to complete marketing projects on schedule.
December 07, 2022
Public Relations Specialist in Carlsbad, CA
Requires the ability to build positive relationships and linkages within LEGOLAND and with the community, charitable organizations, government groups, and the media to increase good will and achieve key department objectives for LEGOLAND California.
May 05, 2023
Monitor and benchmark the competition, develop relationships with counterparts at other Southern California parks.
May 16, 2023
Public Relations Specialist in Chicago, IL
Check out the values.
March 24, 2023