Public Relations Specialist jobs in Johnson City, TN

Recently Added Public Relations Specialist jobs

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Executive Relations Specialist
  • EarthLink
  • Wise, VA FULL_TIME
  • Executive Relations Specialist
    Position Summary: EarthLink is seeking an Executive Relations Specialist to join our Sales and Support team to provide customer service and support to our valued customers.

    Responsibilities include providing customer service to EarthLink customers via phone and email. You will answer basic product, billing, technical and other customer service issues with a focus on problem resolution and customer retention. For this role, you will work closely with technical support, Product Support, and EarthLink Sales and Support management staff to ensure that issues are resolved and communicated with timeliness, professionalism, and with a focus on Earthlink’s values and goals.
    We strive to constantly exceed expectations both internally and externally, while providing our customers with reliable and affordable products.
    This is not a remote position. You must live within an hour of and be able to commute to our facility on a daily basis. All applicants must complete a background check and drug screen.
    Essential Duties and Responsibilities:
    • As an Executive Relations Specialist, you will be responsible for Customer Service activities on behalf of EarthLink. These will be inbound phone calls from consumers, and/or Executive escalations from the EarthLink management team.
    • Manage numerous inbound interactions in a timely manner.
    • Assist customers with customer service and issue resolution.
    • Your goal is to establish rapport, deliver maximum value, overcome dissatisfaction, and manage issues from EarthLink customers with a goal of satisfactory resolution, customer retention, and relationship/reputation management while maintaining above average customer satisfaction scores.
    • Troubleshoot advanced issues with customers EarthLink email, email clients and Internet service.
    • Maintain thorough knowledge of EarthLink systems and products.
    • Manage numerous inbound interactions in a timely manner.
    • Assist potential customers with customer service and issue resolution.
    • Understand customer needs and determine an appropriate course of action to meet those needs.
    • Work under time constraints, and process information quickly and accurately.
    • Engage with customers and build sustainable relationships by exceeding their expectations.
    • Manage activities within statistical and operational guidelines and goals.
    • Other duties as assigned.
    Education/Experience/Qualifications:
    • Sense of ownership and pride in your performance and its impact on EarthLink’s success
    • Critical thinking and problem-solving skills
    • High School Diploma or GED
    • 1 years of customer service experience (preferred)
    • 1 years of contact center experience (preferred)
    Skills:
    • Previous hospitality/customer service experience
    • Strong customer service skills, including the ability to listen to the customer's needs and handle challenging interactions while maintaining a positive attitude.
    • Good organizational skills
    • Ability to work in a fast-paced and changing environment, process information quickly and deal professionally with customers of various experience levels and communication styles.
    • Basic computer skills
    • Strong strategic, conceptual, analytical thinking and decision-making skills
    Supervisory Responsibilities: None
    Work Environment:
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and routinely uses standard office equipment such as computers and phones.
    The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
  • 11 Days Ago
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Executive Relations Specialist Tier I
  • EarthLink
  • Wise, VA FULL_TIME
  • Executive Relations Specialist Tier I Position Summary: EarthLink is seeking an Executive Relations Specialist to join our Sales and Support team to provide customer service and support to our valued ...
  • 9 Days Ago
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Family Resource Specialist
  • Scott County Public School Head Start
  • Weber, VA FULL_TIME
  • ```Overview:We are seeking a compassionate and dedicated Family Resource Specialist to join our team. As a Family Resource Specialist, you will play a crucial role in providing support and assistance ...
  • 1 Month Ago
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Tourism Relations Manager
  • Virginia Economic Devel Partnership
  • Bristol, VA FULL_TIME
  • Virginia Tourism Corporation is seeking a Tourism Relations Manager for its Virginia Welcome Center at Bristol. The center is open 7 days per week from 8:30am to 5:00pm. The Tourism Relations Manager ...
  • 26 Days Ago
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Patient Relations Manager
  • Hopscotch Primary Care
  • Boone, NC FULL_TIME
  • About the Role At Hopscotch Primary Care, we take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for ...
  • 1 Month Ago
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Public Safety Telecommunicator II
  • kypersonnelcabinet
  • Hazard, KY FULL_TIME
  • Public Safety Telecommunicator II5452030036688
  • 5 Days Ago
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0 Public Relations Specialist jobs found in Johnson City, TN area

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Administrative Specialist II
  • City of Johnson City
  • Johnson City, TN
  • The City of Johnson City, Tennessee is accepting online applications for an Administrative Specialist II with our Legal ...
  • 4/26/2024 12:00:00 AM
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Water/Wastewater Superintendent
  • City of Johnson City
  • Johnson City, TN
  • The City of Johnson City, Tennessee is accepting online applications for a Water/Wastewater Superintendent in the Water ...
  • 4/26/2024 12:00:00 AM
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Tax Manager
  • Rodefer Moss and Co PLLC
  • Johnson City, TN
  • Job Type Full-time Description Are you a leader? Would you like to grow your career in public accounting and still enjoy...
  • 4/26/2024 12:00:00 AM
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Travel Nurse RN - PCU - Progressive Care Unit - $1,787 per week
  • PRN Healthcare
  • Johnson City, TN
  • Focus Staff is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Johnson City, Tennessee...
  • 4/26/2024 12:00:00 AM
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Audit Manager
  • Rodefer Moss and Co PLLC
  • Johnson City, TN
  • Are you a leader? Would you like to grow your career in public accounting and still enjoy work-life balance and a positi...
  • 4/25/2024 12:00:00 AM
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Tax Associate
  • Rodefer Moss and Co PLLC
  • Johnson City, TN
  • Job Type Full-time Description Would you like to launch your career in public accounting all while enjoying work-life ba...
  • 4/25/2024 12:00:00 AM
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Civil Engineer III P.E. (Water & Sewer)
  • City of Johnson City
  • Johnson City, TN
  • The City of Johnson City, Tennessee is accepting online applications for a Civil Engineer III P.E. with Water & Sewer Se...
  • 4/22/2024 12:00:00 AM
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Civil Engineer II - Water & Sewer
  • City of Johnson City
  • Johnson City, TN
  • The City of Johnson City is accepting applications for a Civil Engineer II in the Water & Sewer Department. The employee...
  • 4/22/2024 12:00:00 AM
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About Johnson City, Tennessee

Johnson City is in northeastern Washington County at 36°20′N 82°22′W / 36.333°N 82.367°W / 36.333; -82.367 (36.3354, -82.3728), with smaller parts extending north into Sullivan County and east into Carter County. Johnson City shares a contiguous southeastern border with Elizabethton. Johnson City also shares a small contiguous border with Kingsport to the far north along I-26 and a slightly longer one with Bluff City to the northeast along US 11E.[citation needed] According to the United States Census Bureau, the city has an area of 43.3 square miles (112.1 km2), of which 42.9 square miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Public Relations Specialist jobs
$48,830 to $65,162
Johnson City, Tennessee area prices
were up 1.3% from a year ago
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What does a Public Relations Specialist do?

Public Relations Specialist in Atlanta, GA
Consult with the Director regarding marketing, other areas of management or departments, and City partners to complete marketing projects on schedule.
December 07, 2022
Public Relations Specialist in Carlsbad, CA
Requires the ability to build positive relationships and linkages within LEGOLAND and with the community, charitable organizations, government groups, and the media to increase good will and achieve key department objectives for LEGOLAND California.
May 05, 2023
Monitor and benchmark the competition, develop relationships with counterparts at other Southern California parks.
May 16, 2023
Public Relations Specialist in Chicago, IL
Check out the values.
March 24, 2023