Public Relations Director jobs in Harlingen, TX

Public Relations Director directs and implements a company's public relations strategies. Manages media relations, announcements, editorial placement, and speaking opportunities. Being a Public Relations Director evaluates and authorizes all forms of communication regarding the organization for release to the public. Develops press releases, white papers and supporting materials. Additionally, Public Relations Director requires a bachelor's degree. Typically reports to top management. The Public Relations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Public Relations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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GUEST RELATIONS COORDINATOR
  • Su Clinica Familiar
  • Harlingen, TX FULL_TIME
  • GENERAL DESCRIPTION OF POSITION:
    This position is vital in the delivery of health care. Serves as the patients first point of contact in patient communication. Also serves as a crucial point in in maintaining a safe and professional environment.
    Answer the telephone, greet, welcome, and answer questions of patients accessing SC in a cordial and professional manner. Perform all duties which involve active interaction with the patient, visitor and/or staff in a manner which ensures they have a pleasant and satisfactory experience. All interaction with the patients is in adherence to the PCMH principles, policies, and procedures, with a focus on customer service. Serves as a team member of the PCMH primary care team by providing accurate and timely information related to telephone calls, patients in lobby waiting for registration, lab, etc. Follows SC policies and procedures, which are essential in carrying out the patient health care.

    ESSENTIAL JOB FUNCTIONS: (with or without accommodations)


    Patient/Client Relationship:
    Will greet and welcome the patients/clients in a pleasant, respectful, culturally and linguistically appropriate manner. Assure all patient/client questions are answered in a positive and cordial manner. Assures the patient/client has a clear understanding of all communications. Routes patients/clients according to their needs. If coming in to register or renew the registration process have patient fill out Patient Intake Form, and if coming for lab appointment, will route to central lab to sign in


    Telephone Etiquette:
    Exercises proper telephone etiquette whether answering the phone or making phone calls, leaving callers with a favorable impression of you, your department, and Su Clinica in general. Answers all incoming calls in a timely fashion and works closely with all staff to ensure patients needs are known. Works with callers to appropriately route calls to meet the needs of the caller. Is familiar with clinic codes. Makes announcements for these codes according to procedures for specific codes.


    Manages patient/client information: Adheres to all HIPAA regulations in and outside of the Clinic. Communicates patient information as requested to enhance patient services. Keeps a log for Medicaid Worker when patient come in to register. Maintains a log for screening and assigning tags to visitors and routes to proper destination.


    Team communication: Coordinates with points of contacts within the clinic when expecting visitors or patients to ensure proper routing with minimal delays. May assist with department calls coverage as needed. Assists pediatrics and internal medicine with in-coming telephone calls when necessary. Actively participates in team huddles and staff meetings to ensure focus is on goals and objectives. Ensures that there is no loitering in and around the operator desk. Reports any suspicious person/activity to the safety officer. Monitor lobby area for cleanliness and safety. Calls on maintenance/housekeeping department for assistance when needed.


    Demonstrates safe professional conduct:
    Maintains a friendly and safe environment for self and others. Refrains from texting and speaking on cell phone while on duty. Will maintain the phone on mute to avoid hearing the ringing of personal cell phones. Refrains from informal communications with patients and others. Attends work on a regular and predictable schedule in accordance with clinic leave policy, complies with time and attendance policies and performs other duties assigned.

    POSITION DIRECTLY SUPERVISED: None

    KNOWLEDGE, SKILLS, AND ABILITIES: (use of equipment, job related knowledge, language, etc.)

    Knowledge of telephone communication, office procedures, techniques and practices.

    Knowledge of computer software (EMR, Microsoft Word, Excel, etc.) programs.

    Knowledge of Su Clinica Policies and Procedures, cultural, safety, etc.


    Skilled in excellent customer relations and communication skills

    Skilled excellent interpersonal skills reflecting clarity, diplomacy and communicates accurately and effectively.

    Skilled in following through, multi-tasking, prioritizing and attention to detail in a fast paced environment.


    Ability to resolve patient service issues and exercise independent judgment.

    Ability to read, write and speak in a clear, accurate and professional manner includes active listening skills and understanding medical terminology.

    Proficient in beginning/intermediate computer skills and typing.

    Excellent follow through skills, multi-tasking, prioritizing and attention to detail.

    Ability to apply critical thinking skills while performing daily responsibilities.

    Excellent interpersonal skills reflecting clarity, diplomacy and communicates accurately and effectively with all level of staff and management.

    Ability to speak, understand and write Spanish and English.

    Ability to work in a fast pace positive environment.

    Ability to maintain a flexible work schedule.

    Ability to maintain client and office confidentiality.

    Ability to read, write and spell accurately.

    Able to operate a keyboard, telephone and other office equipment.

    Ability to communicate concerns to appropriate personnel using tact and diplomacy.

    Ability to fully comply with the enhanced infection control requirements of the clinic.

    MINIMUM QUALIFICATIONS/CERTIFICATES/LICENSES/REGISTRATIONS REQUIRED: High school Diploma or GED. Must be Bilingual English/Spanish. Certified Medical Office Specialist from an accredited school and one year experience as a telephone operator in a hospital, clinic or call center setting or two years work experience as telephone operator in a hospital, clinic or call center setting. Excellent customer service skills a must.


    SPECIAL INSTRUCTIONS: Due to the nature of SC Services, it may be necessary for employees to work extended hours or other variations of the usual shift to ensure adequate care to patients and to maintain service to the community.

  • 9 Days Ago

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Public Health Officer
  • United States Air Force
  • Harlingen, TX FULL_TIME
  • KEEPING OUR FORCES HEALTHYCaring for the health of our Airmen also means helping preclude illness before it can affect our community. Responsible for preventing and controlling the spread of disease, ...
  • 1 Month Ago

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Director
  • Chick-fil-A - Mercedes
  • Mercedes, TX PART_TIME,CONTRACTOR
  • Are you motivated by inspiring others? Is mentoring high on your list of priorities? If so, Chick-fil-A Mercedes may have an opportunity that interests you! Chick-fil-A as a company is experiencing un...
  • 14 Days Ago

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Public Buildings Maintenance Superintendent (Open Positions: 1)
  • City of Harlingen, TX
  • Harlingen, TX FULL_TIME
  • The Public Buildings Maintenance Superintendent is responsible for scheduling and supervising skilled trades personnel and other workers engaged in the maintenance, remodeling and repair of public bui...
  • 7 Days Ago

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Public Buildings Maintenance Superintendent (Open Positions: 1)
  • City of Harlingen, Texas
  • Harlingen, TX FULL_TIME
  • Public Buildings Maintenance Superintendent (Open Positions: 1) Department: Public Works/Public Buildings Job Status: Full-Time Rate of Pay: DOQ - Status: Until Filled Position Summary The Public Buil...
  • 7 Days Ago

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Public Safety Communications Officer (Open Positions: 2)
  • City of Harlingen, Texas
  • Harlingen, TX FULL_TIME
  • Public Safety Communications Officer (Open Positions: 2) Department: Police Services Job Status: Full-Time Rate of Pay: $17.2385 - Status: Until Filled Position Summary The Public Safety Communication...
  • 1 Month Ago

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0 Public Relations Director jobs found in Harlingen, TX area

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Med-tech (health Care Professional) Part-time
  • Cameron County, TX
  • San Benito, TX
  • MED-TECH (HEALTH CARE PROFESSIONAL) PART-TIME SALARY: $ 14.00 per hour REPORTS TO: On-site Licensed Vocation Nurse SUPER...
  • 3/28/2024 12:00:00 AM

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After School Enrichment Specialist - IDEA Robindale (Immediate Opening)
  • IDEA Public Schools
  • Brownsville, TX
  • Description Role Mission: The After School Enrichment specialists will facilitate after school programming for priority ...
  • 3/28/2024 12:00:00 AM

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Psychiatric Advanced Nurse Practitioner/SSLC
  • Texas Health & Human Services Commission
  • Harlingen, TX
  • Psychiatric Advanced Nurse Practitioner Come work in an environment where we truly value and respect those we serve and ...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER (AMENDED)
  • Department Of The Treasury
  • Harlingen, TX
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at: ...
  • 3/27/2024 12:00:00 AM

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(10) Program Assistants (PT/Seasonal-32 hours)
  • City of San Juan, Texas
  • San Juan, TX
  • HOURLY RATE: $8.65 JOB OBJECTIVES: Under the immediate supervision of the Director and Assistant Director of Parks and R...
  • 3/27/2024 12:00:00 AM

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Hospitality Aide
  • Regency Integrated Health Services
  • Harlingen, TX
  • Job Details Level Entry Job Location Harlingen Nursing and Rehabilitation Center - Harlingen, TX Remote Type N/A Positio...
  • 3/26/2024 12:00:00 AM

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Internal Revenue Agent / Senior Revenue Agent (Examiner)-12 Month Roster AMENDED
  • Department Of The Treasury
  • Harlingen, TX
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at: https...
  • 3/24/2024 12:00:00 AM

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Hospitality Aide
  • Regency Integrated Health Services
  • Brownsville, TX
  • Job Details Level Entry Job Location Ebony Lake Nursing and Rehabilitation Center - Brownsville, TX Remote Type N/A Posi...
  • 3/24/2024 12:00:00 AM

Harlingen (/ˈhɑːrlɪndʒɪn/ HAR-lin-jin) is a city in Cameron County in the central region of the Rio Grande Valley of the southern part of the U.S. state of Texas, about 30 miles (48 km) from the coast of the Gulf of Mexico. The city covers more than 40 square miles (104 km2) and is the second-largest city in Cameron County, as well as the fourth-largest in the Rio Grande Valley. As of the 2010 census, the city had a population of 64,849, for a growth rate of 12.5% since the 2000 census. It is the city with the lowest cost of living in the United States. Harlingen is a principal city of the Bro...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Public Relations Director jobs
$134,446 to $185,498
Harlingen, Texas area prices
were up 1.2% from a year ago

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