Provisioning Engineer Director plans and directs operations of the circuit provisioning department. Ensures that all circuit provisioning activities conform with organization's established engineering policies and objectives. Being a Provisioning Engineer Director creates provisioning department budget and ensures that the department operates within budget. Typically requires a bachelor's degree. Additionally, Provisioning Engineer Director typically reports to top management. The Provisioning Engineer Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Provisioning Engineer Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Respond to service and repair requests for add/moves/changes by preparing and completing telecom work orders.
Responsible for the lifecycle of all telco vendor circuit orders by acting as a liaison between customers and telco vendors.
Support large scale enterprise deployments
Work with internal customers / stakeholders to obtain up-to-date and accurate information before placing orders.
Create and maintain a catalog of pricing based on telecom carrier contracts.
Schedule and participate in weekly status calls with clients, fellow teammates and carrier providers.
Coordinate schedule installations, circuit turn ups and testing.
Follow-through communication on open carrier escalations and provisioning.
Job Type: Contract
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Work Location: In person