Provider Relations Representative, Sr. jobs in Wyoming

 Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to today’s complex healthcare challenges. Our culture is fueled by passion and driven by purpose.

Acentra seeks a Provider Relations Field Representative/Trainer to join our growing team.

Position Summary:

Join Acentra Health's dynamic team as a Provider Relations Field Representative and Trainer, where you'll spearhead our Wyoming program. In this pivotal role, you'll collaborate closely with medical providers, ensuring seamless Medicaid billing and claims submission. As a Provider Relations Field Representative and Trainer, you'll play a crucial role in nurturing strong relationships with medical and healthcare providers across the northwestern quadrant of Wyoming.

Your primary focus will be providing essential support for Medicaid billing requirements and claims submission, thereby ensuring quality care for Medicaid recipients. Based in the central or northwestern region of Wyoming, you'll report to the Benefits Management Operations Manager in Cheyenne.

Flexibility is essential, as this role entails approximately 25% to 50% travel. If you're ready to embark on a fulfilling career where your contributions directly enhance healthcare accessibility and quality, we want to hear from you. If you're passionate about making a meaningful difference in healthcare and thrive in a field-based role, this opportunity is tailor-made for you.

Job Responsibilities:

• Employ analytical skills to meticulously review and analyze claim and billing data, ensuring utmost accuracy and efficiency in processing.
• Take proactive steps to establish meaningful connections with provider offices, providing hands-on assistance and nurturing enduring relationships.
• Help spearhead initiatives aimed at equipping providers with comprehensive billing knowledge, thereby minimizing errors and optimizing procedural efficiencies.
• Foster close collaboration with team members to swiftly identify and address provider queries, ensuring seamless issue resolution.
• Identify opportunities for process improvement and proactively propose enhancements to communication and training strategies.
• Deliver captivating and informative in-person training sessions for providers across rural Wyoming, ensuring engagement and comprehension.
• Showcase expertise by presenting at association meetings, actively contributing to the advancement of the Division of Healthcare Financing.
• Develop dynamic and informative presentations to educate providers on pertinent Medicaid policies, fostering understanding and compliance.

Required Qualifications, Skills, Knolwedge and Experience

• Bachelor's or Associate's degree in a science or liberal arts field is preferred.
• Minimum of 2 to 3 years of recent customer service experience in healthcare, medical bill processing, or a similar field is required.
• Preferably, a minimum of 1 year of experience in preparing and delivering training.
• Demonstrated ability to effectively prepare and deliver training sessions, with confidence in presenting information to diverse audiences and engaging groups effectively. Comfort with public speaking is essential.
• Proficiency in standard office tools including Microsoft Word, Excel, PowerPoint, Adobe, and Outlook, along with adeptness in navigating web portal applications efficiently.
• Highly organized with strong analytical skills and meticulous attention to detail to ensure accuracy in all tasks and documentation.
• Ability to adapt quickly to changes in tasks and project requirements, maintaining effectiveness and efficiency in a dynamic work environment.
• Strong verbal and written communication skills, with the ability to convey complex information clearly and concisely to various stakeholders.
• Must maintain a clean driving record, as travel within the assigned region is a requirement for this role.

Singularly Focused. Mission Driven.  

Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The compensation for this role is $55,000 to $64,000 annual salary. Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level. Thank you.

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

·        ~ The Acentra Health Talent Acquisition Team