Provider Relations Representative, Sr. jobs in Hialeah, FL

Provider Relations Representative, Sr. supports, develops and maintains service relationships with all participants (physicians, providers and administrators) of a provider network. Responds to electronic and direct inquiries from clients about policies, rates, changes, referrals, eligibility, credentialing, etc. May provide guidance or expertise to less experienced representatives. Being a Provider Relations Representative, Sr. typically requires a bachelor's degree. Typically reports to a supervisor or manager. The Provider Relations Representative, Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Provider Relations Representative, Sr. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Provider Relations Representative, Sr. jobs

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Customer Relations
  • Potamkin Payroll
  • Miami, FL FULL_TIME

  • We are seeking a dedicated and customer-focused individual to join our dealership team as a Customer Relations Specialist. In this role, you will be the primary point of contact for customers, ensuring their needs are met and their concerns are addressed promptly and professionally. The Customer Relations Specialist plays a crucial role in maintaining positive relationships with customers and promoting customer satisfaction and loyalty.

    Responsibilities:

    Customer Communication:
    • Serve as the main point of contact for customers, both in person and over the phone, addressing inquiries, scheduling appointments, and providing assistance as needed.
    • Communicate with customers to gather feedback on their dealership experience, addressing any concerns or issues they may have.
    • Provide timely updates to customers regarding the status of their vehicle repairs or service appointments.
    Issue Resolution:
    • Act as a liaison between customers and dealership departments (such as service, sales, and finance) to resolve any concerns or complaints promptly and to the customer's satisfaction.
    • Handle escalated customer issues with professionalism and empathy, working to find mutually beneficial solutions.
    Customer Satisfaction:
    • Monitor customer satisfaction levels and implement initiatives to enhance the overall customer experience.
    • Follow up with customers after service appointments or vehicle purchases to ensure their satisfaction and address any outstanding concerns.
    Documentation and Reporting:
    • Maintain accurate records of customer interactions, including inquiries, complaints, and resolutions, in the dealership's customer relationship management (CRM) system.
    • Generate reports on customer feedback and satisfaction metrics for dealership management.
    Relationship Building:
    • Build strong, positive relationships with customers, fostering loyalty and repeat business.
    • Identify opportunities to upsell or cross-sell dealership products and services based on customer needs and preferences.
    Training and Development:
    • Stay updated on dealership products, services, and promotions to provide accurate information to customers.
    • Participate in ongoing training and development opportunities to enhance customer service skills and knowledge of dealership operations.

    • If you are passionate about delivering outstanding customer service and building positive relationships with customers, we encourage you to apply for the Customer Relations Specialist position at our dealership. Join our team and be a part of our commitment to excellence in customer satisfaction. Apply now!
  • 1 Month Ago
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Customer Relations Specialist SED
  • Orkin LLC
  • Key West, FL FULL_TIME
  • OverviewPAY = $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promis...
  • Just Posted
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Emergency PreKindergarten Provider - A.A.
  • Monroe County School District
  • Key West, FL FULL_TIME
  • JobID: 3422 Position Type: Head Start/Pre-Kindergarten Date Posted: 3/10/2022 Location: Gerald Adams Elementary School (PK-5) GAE Key West Date Available: 03/14/2022 Closing Date: Open Until Filled
  • 22 Days Ago
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Child Care Provider/Babysitter
  • Sit'n In The Keys
  • Key West, FL PART_TIME
  • Now Hiring Join Our Team! Contact Michelle For An InterviewSubmit Your Resume or call to set up an appointment. (305) 907-6753 All of our qualified child care providers are properly vetted with backgr...
  • 13 Days Ago
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Sr. Product Manager
  • Tuuci
  • Hialeah, FL FULL_TIME
  • Company Snapshot: Headquartered in Miami, Tuuci is a global leader in premium shade products for hospitality, commercial, and residential outdoor settings. The Tuuci team includes experts in design, e...
  • 21 Days Ago
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Sr Salesforce Developer
  • Mason Frank
  • Hialeah, FL FULL_TIME
  • Salesforce Developer to work with them on a Contract to Permanent basis. The right candidate will have 7 years experience as a Salesforce Developer with a strong understanding of Coding and grasp of b...
  • Just Posted
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0 Provider Relations Representative, Sr. jobs found in Hialeah, FL area

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Customer Service Support Representative
  • Sharp Electronics Corp.
  • Hialeah, FL
  • Overview: The Customer Service representative (CSR) will be able to perform all of the duties of an Associate CSR, while...
  • 4/25/2024 12:00:00 AM
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Director of Counseling Services
  • Florida Memorial University
  • Hialeah, FL
  • The Director of Counseling Services shall have the primary responsibility for providing leadership and direction to the ...
  • 4/24/2024 12:00:00 AM
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Licensed 440 Receptionist
  • StaffMyAgency LLC
  • Hollywood, FL
  • Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the rol...
  • 4/23/2024 12:00:00 AM
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Contact Center Associate 1 - Doral
  • University of Miami Miller School of Medicine
  • Miami, FL
  • Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click he...
  • 4/22/2024 12:00:00 AM
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Players Club Representative - Customer Service Representative (Part-Time)
  • Calder Casino
  • Hialeah, FL
  • ** Players Club Representative - Customer Service Representative (Part-Time)** **Job Category****:** Marketing **Requisi...
  • 4/21/2024 12:00:00 AM
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Players Club Representative - Customer Service Representative
  • Calder Casino
  • Hialeah, FL
  • ** Players Club Representative - Customer Service Representative** **Job Category****:** Marketing **Requisition Number*...
  • 4/21/2024 12:00:00 AM
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Customer Service Rep (20 hours weekly) Miami Gardens
  • TD Bank Group
  • Hialeah, FL
  • We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a d...
  • 4/21/2024 12:00:00 AM
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Customer Service Sales Representative
  • Marmc Consultants, LLC
  • Miami Lakes, FL
  • Job Description Job Description We are seeking a Customer Service Sales Representative to join our team! You will be res...
  • 4/21/2024 12:00:00 AM
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About Hialeah, Florida

Hialeah ( /ˌhaɪəˈliːə/) is a city in Miami-Dade County, Florida, United States. With the population of 239,673 at the 2018 United States Census, Hialeah is the sixth-largest city in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. It is located west-northwest of Miami, and is the only place in the county, other than Homestead, Florida, to have its own street grid numbered separately from the rest of the county (which is otherwise based on Miami Avenue at Flagler Street in downtown Miami, the county seat). Hialea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Provider Relations Representative, Sr. jobs
$68,733 to $85,238
Hialeah, Florida area prices
were up 2.9% from a year ago
View detail

What does a Provider Relations Representative, Sr. do?

Provider Relations Representative, Sr. in Kingsport, TN
A job as a Provider Relations Representative falls under the broader career category of Business Operations Specialists, All Other.
February 18, 2020
Provider Relations Representative, Sr. in Sioux City, IA
The PR Rep serves as a liaison between contracted payers, providers and ancillary providers to promote superior customer service and seamless programs.
February 16, 2020
Provides telephonic provider education to new providers.
February 14, 2020
Provider Relations Representative, Sr. in Buffalo, NY
This position provides on-going communication, in-service, orientation, and direction to these contracted provider offices.
February 03, 2020